If you need to visit this or any other branch of the Social Security office, please try to make an…read moreappointment. Upon entering this office, the very friendly security guard advised me that an appointment was required to enter the building and that no one would see me without one. The guard handed me a card with the number to call to make an appointment. I did not have an appointment, so I left and sat in my truck, trying to make one by phone. I dialed the number on the card the security guard gave me. I received a recorded message that they were busy and it would be many minutes before an agent could assist me. I waited, waited, and waited some more. When the waiting time hit thirty minutes. I was done, frustrated, and left, never having asked any questions about my issue. I'll try again sometime. For now, time to have lunch

If you need a same day benefit printout go to the Alhambra office. This office will not provide you…read morewith one and treat you like you're the problem. They'll also tell you that no office will give you a same day printout they have to be mailed. Not true.

This has probably been my favorite place to vote. The volunteers are nice and they streamline the…read moreprocess to be very efficient. The facade seems very old and Spanish like which gives a nice home style feel. The place could use a little maintenance here and there and I hope they can get their fountains going now that we are supposedly out of the drought.

I reported an incident late evening on Tuesday, June 9, at Barns Park involving an attempted forced…read moreentry into my vehicle and physical contact by an adult male in his 30s, approaching 40. Officers responded in no time, which I appreciate. A brief assessment and translation were conducted on-site. The individual was released shortly after. I wish there had been a more thorough investigation into the individual's background, mental state, and the circumstances surrounding what appeared to be trespassing and attempted assault.

These people are probably the last group you'd ever want to deal with in your life. They're…read morearrogant, narcissistic, conceited, and lawless. Let me illustrate my point with two incidents. The first one happened about ten years ago. I had installed a dash cam below the rear-view mirror in my car; it had a forward-facing indicator light, and I'd made sure its placement didn't obstruct my view at all (I'd done my research). One evening, I had just finished dinner with my family at a restaurant on Garvey Avenue. As I pulled out of the restaurant's parking lot and was about to merge onto the highway, a Monterey Park police car drove by. I nodded to the officer in the patrol car as a greeting, but the gesture seemed to anger him (perhaps he thought I was unworthy). He shouted at me from inside his car, asking what the light below my rear-view mirror was. I replied that it was a dash-cam. He said I needed to remove it because it was illegal to install a dash-cam on the windshield. I replied that it wasn't illegal. At that point, the officer sternly threatened that if I didn't comply, he would pull me over and issue me a ticket. To avoid getting a ticket and delaying my family's plans, I was forced to remove the dash-cam right in front of him, and the officer glared at me before driving away, seemingly satisfied. The second incident occurred shortly after George Floyd's death, when riots broke out across the United States, and some members of the public vented their frustration on police officers, leading to attacks on some officers. One day, I went to the police station to ask about something, but I didn't know beforehand that the station had been closed due to the pandemic. As I walked toward the station, a deputy sheriff(perhaps on a work visit) approached me, and we smiled and greeted each other. As I continued toward the station, I found the main entrance locked. I noticed a Monterey City police car parked near the entrance, and an officer was organizing the trunk, so I didn't approach him directly. Instead, I stood six feet away and asked, "Excuse me, I'd like to ask a question." Before I could finish, the officer suddenly spun around and yelled at me in a hostile tone: "What do you want? What's your problem?" "What are you doing standing behind me?" His tone was nothing like that of a public servant; rather, it was as if he were berating an inferior. In fact, I was standing not far to his side, not behind him. I asked how I could contact the staff at the police station. He became even more agitated and continued to roar, "How am I supposed to know if you're trying to ambush me? Use that red phone by the entrance to contact them inside!" After thanking him, I thought to myself how stupid he was--if someone were trying to ambush him, would they even say hello first? His demeanor reflects the mindset of nearly all Monterey Park police officers: they view the citizens as inferior to them and as their enemies. This is especially true for Monterey Park's "minorities"--Asians, who make up 65.6% of the population. On top of that, since the majority of Monterey Park police officers are white or Latino, they treat Asians with even greater hostility--just as rulers mistreat the ruled. Of all the police officers I've dealt with--including the LAPD, Alhambra PD, Pasadena PD, Sheriff's Department, etc.--the Monterey Park police have performed the worst. They're corrupt, power-hungry, and on a power trip. They have absolutely no respect for the public. There are certain chances I might face retaliation from them after posting this review, so I am stating publicly here that I have no tendencies toward self-harm or suicide, nor am I mentally ill. So let's be clear about that.

Horrible the lady at window number 5 is scrolling on her phone while I wait for a cashier oh her…read morecoffee is so good. And her and window 6 is just talking and I'm waiting on a card to be reprinted and they not calling anyone. They just talking so I'm leaving instead of getting what I needed because they lazy

I had a great experience speaking on the phone with Catherine Lopez she was very kind and helpful,…read morehelping me out on my casework. She was very patient and very professional. Didn't make me feel nervous talking to her 100% i recommend her for any help

New location, clean and pretty straight forward if you make an appointment…read more You get a code and once you walk in at your appointment time, you just grab a seat and wait to be called by the TV prompt. There is someone in the front that can help you with your needs and questions. My visit there took a total of 15 minutes and I was done. Entrance is in the back not on main street.

I came here to help my family apply for medicare. Very…read morequiet and clean office. The wait time is mostly no more than 20 minutes for me. Usually the security at the lobby will ask and guide you. Appointments are available depending on what you are there for. I came at my appointment time, and got called right away. The gentleman who helped us with the medicare was very patience because we had so many questions and he explained it to us throughly. We got everything completed within 30 minutes. Quick and Easy.

I HAD to visit this office to get a copy of my birth certificate to obtain a Real ID card at the…read moreDMV. The process was very smooth and organized as employees, beginning with the uniformed security guard, provided very clear instructions on what to do. All of the employees I had contact with were very helpful and friendly. The wait in line was approximately 30 minutes, as there were 25+ people ahead of me. Once inside, I received a copy of my birth certificate within two minutes. Service was VERY efficient. The cost to receive a copy of my birth certificate was $34.00, plus a $1.75 fee for paying by debit card. Tip: There is a free parking lot to the rear of the location. Tip 2-This is one of a limited number of offices to assist you if you need a copy of your birth certificate, marriage certificate, or death certificate, as long as your incident occurred in LA County.

Super small location and fast!…read more I was able to obtain a copy of my documents in about 5 mintues, I checked in and filled out the questions I needed to. Then waited till I was called and verify and paid what I needed to. Quicker option for me than Norwalk location. Staff was helpful and friendly. I was on my merry way.

Extremely full of people that don't do their job , they just sit their big & old a.... eating…read moredonuts and waiting for the paycheck while citizens who pay our taxes are hopping they even answer a freaking phone call or respond an email. That City Hall needs new blood that actually do their job, Mrs Hilda. Solis is about time for you to do something about it..

Excellent Service - the entire staff was very helpful and knowledgable. They help me obtain all the…read moreinformation I needed to fix my client issue with his property. I highly recommend this location for Los Angeles County building and safety.

They are doing the best they can, please come prepared. Bring more paper work than necessary…read more Parking sucks, get dropped off. Bring a pen, bring your id, ask as many questions as you can, do not leave without getting everything you need fix.

I was very disappointed by the attitude of an older female staff member in the first-floor lobby…read morewho spoke Mandarin Chinese. She was extremely impatient, dismissive, and rude during the interaction. As taxpayers, we expect public service staff to treat people with basic respect and professionalism. I was honestly shocked by how poor the service attitude was. I hope management can seriously review this issue and improve staff training and supervision

This is the worst office I've literally ever been to! I'm vision impaired and mobile disabled and I…read morelet the lady know that's short with grey hair and glasses she has no communication skills and has a smart Alec attitude. I can't stand for long periods of time asked for the ADA window and she laughed at me that's so un professional! I truly don't know how this office is still operating and how Latinos can treat other Latinos as if they were prisoners. I typically go to the office in Glendale where the service is amazing and your talked to like a person not a criminal! Yall need different personnel ASAP I don't ever recommend this office go elsewhere

Walk in, no appointment, my first visit. Parked across the street where dollar store was located…read moreand entered DPSS past 11:30a. I was seen fairly quickly but likely due to my uncomplicated request. When I left near 12:30p, there was a line out the door with security limiting access inside due to capacity. Security kept the limit of people inside comfortable for everyone. I came at the perfect time, and recommend considering arriving before employees take their breaks for lunch. This location seems extremely busy, and long waits are likely common depending on your situation. With an ever revolving door of people coming in requesting help, employees look spent and over it. I don't blame them, but it was a little depressing once I was called. Most people waiting inside were in good spirits, but the energy of employees behind the glass were over it and again, I was gone by 12:30p. They probably get some out of pocket guests often. The welcome crew that guides and hands your numbers were in better spirits, they really do set the tone for everyone coming in. It can't be easy, so I appreciate everyone that made this experience so seamless.

My first home when moving to San Gabriel Valley so Monterey Park will always have a special place…read morefor me! Quieter than other cities but still good options in dining and always continuing to have more. Very convenient to go further into SGV or directly into East LA. Fairly walkable but lots of hills in some places. Overall, a nice place to live!

Grew up in this area where I consider this Chinatown number two. Most of the good chefs ventured…read moreout or went with restaurant owners to open up some of the restaurants in this area. Most of you would call classic or even use the word, staple. Neighboring to Alhambra gives definite competition for food and boba. Few bars and maybe karaoke too. When friends want to eat and ask me for recommendations, I have a few favorites to either send them or bring them. Cannot tell you which ones, you'll just have to read my other reviews. Tonight, they are honoring the victims from last year. Say a prayer for each one tonight.