Glad that they were able to make some changes 6 weeks before it arrived. Alex, the salesman, has always gotten back to me right away. I do have a problem with how they aren't transparent on pricing. When questioned, they honestly seem to believe that you're getting what you asked for. But even when you ask for top-of-the-line models of appliances, we end up with the bottom of the line. We've had problems from the very beginning...having repair people come before we even get to use them. It's Schultz of Clayton Home's policy to not replace or checked into anything that's not working when it arrives. Leaving us the consumer to deal with it out of our pocket with a local repairman. Their TOP of the line is what even most stores will say is the bottom of the line. Overall, this has been costing us more. and many tears. ALWAYS CHECK YOUR CONFIRMATION ORDER since pricing and refunds. If you asked for a gas stove, you may not get it. But you'll be charged for it. They will make 3 trips without fixing the problem. Even the contract base price is constantly manipulated. It's sad that this is what causes people to not trust the sales industry. Roof leaks... I could go on and on. Waiting for repairs still after months of living in the house. I hope I'm the only one. read more

I am writing this on behalf of my older parents. They have been lied to multiple times by the salesman about delivery dates and setup. They have incurred multiple weeks of delay and have had to live in a bumper pull camper for additional weeks while it is getting colder due to the lies. They lied to us about the date for drilling foundations, they were a week late from delivery at the site and it has set there another week on the yard road blocking anyone driving in and out. My parents have also incurred expense to try to keep the site in a state of readiness and now have had them tell them they would set up at the site in the middle of the 6" snowstorm, after we pulled the 100x100 plastic we set up since they told us it would be delivered this morning. We are unable to cover the site again and we cannot help them and Liechty has not been truthful or helpful. I would stay away at all cost, the salesman was full of inaccurate information at the start and it has been downhill from them to the point of us questioning how they will safely set the home and keep it clean/dry with the delays that they have created. I will check back if by some miracle they redeem themselves and apologize for lying multiple times to my parents. read more