The hospice RN laughed, scrolled on his phone, and called my dad the wrong name during our meeting…read moreto discuss transitioning into hospice care for my dad. I am a 28 year old girl who just lost my father - this inevitable stage of care was hard enough for my family to face and one of the final hours we had with our dad was wasted in the presence of someone who lacked such basic, fundamental interpersonal skills let alone respect and human decency. Truly a horrible experience, and one that will unfortunately always be associated with our memories of my dad's final days. My dad's name is Steve. Not "the patient" and certainly not "Richard".

Absolute worst! they sent us a nurse who was not qualified to manage my dad's wound. We did have a…read morecouple decent providers, but the owner kept sending different people, some were knowledgable, some were not. Sometimes they showed up without calling and sometimes they didn't show up at all. They were disorganized about ordering supplies, leaving my dad with no treatment for days. Without the consistency, the wound got worse and he was in horrible pain. Communicating with the owner was nearly impossible. When we finally reached her, she was extremely unprofessional and unhelpful. The whole experience was unprofessional from the start. When we moved to a different company (Trinity), my dad got a thorough assessment with a holistic treatment plan that included the therapies he needed and treated him as a whole person. KeystoneCare never did that. They were disorganized and haphazard. The whole experience added a huge amount of stress and anxiety to an already difficult situation. I wouldn't wish this on anyone.

I had a CT scan done and the experience was fine. THe technician who conducted the scan was…read moreknowledgeable and caring. I am very satisfied with the experience from start to finish. I would prefer no Television on in the waiting room, but at least it wasn't fox News. The woman at the reception desk was very pleasant and there was no wait. I have had many scans done in the past two years, but this is the first at this location. I will use this location again.

Jefferson Hospital is the worst! The surgeons were the best but the hospital care afterwards for my…read moremother was the worst. The nurses are not too friendly they act like they don't know what they are doing and i have never seen so many nasty bathrooms in one place. The hospital is also very old and dirty. If you have the option of going somewhere else, please do so.

They treat the patients just like they would if you were in a ICU. Except they can stay here…read morelonger. They have PT and the staff is very good

Watch your insurance they denied my wife to go in there after three appeals…read more. There's only five places in the Philadephia area two were out of distance there was Foxchase subacute care on Broad Street and the one we end up sending my wife to was Arista Care on Henry Avenue. I asked if two things 100% total care and no bed sores, she lasted eight days in there and was 911 out to Temple Hospital. Our boys went up to see her Thursday. She was trying to write on a piece of paper. She tried playing with her daughter-in-law's phone. She reached out to hugged them. It's something had to happen at night because I went to see her the following day and she was unresponsive. Our boys went to see her that Saturday unresponsive and then I got the phone call in the morning at 4 o'clock that she was at Temple hospital where she was unresponsive for three weeks and four days I have to say temple Hospital did everything they could. She got wonderful care there. The reason we had to send her to one of these places was because she had a trach vent just to let you know. Where we decided to put her on hospice they were great with her too. We used Nazareth Vitas and my wife passed away on March 10, 2026. It's a very scary situation and I can't tell you the pain I am feeling.

Great alternative to traveling to Center City for care. Dr. Vlad is superb very experienced in the…read moremedical field; knows what she is talking about and the Nurses as well Karina is awesome and caring. I feel an improvement after attending here for many years.

I tried to set up an appointment to become a new patient for this facility. The first person who…read morewas kind of abrupt and asked me everything twice and ignored the answers I already gave her put me on hold for at least 5 minutes and I hung up. The second person when I called back was a bit more friendly but she also put me on hold when I told her that I was sick and I needed an appointment on it it again was over 5 minutes when I finally gave up and realized that I didn't want to be going to a place that would put me on hold for so long when they never even dealt with me before because you would think that they would treat new people better. So I don't know what kind of healthcare they give but patient care at this cilty which is represented in the first case by the people who answer the phones, was horrendous and shameful. The place is really convenient within walking distance in Penn Medicine has a good reputation but the way they've managed this place and set it up so that your first Contact is with incompetent people who make you wait interminably is just unacceptable. I have no reason to believe that when I arrived at that place the treatment would be any better An update. I got a call from someone after I left this review. She informed me that I had called a central call location for downtown Philly. But it's a number that was given and it was the same number that I was given when they she gave me the right number to call. So their system doesn't even check to see where somebody is trying to make an appointment which makes this even worse. She persuaded me to give it one more try I did. And I asked how long would it be until I can make an appointment with the doctor. I was told it would be the end of June so at least 5 weeks. Wow

Great hospice in the area with an amazing group of caring professionals. You will ne treated very…read morewell with a lot of attention and care.