I have had several issues with Lifelabs in general. Making people line up outside in bad weather i.e. snow and rain is just unacceptable. Their website for appointments blocks you every time you forget your pass word and you are disconnected if you call them automatically. I have decided to get my blood work elsewhere. read more

There are some good staff here but some terrible ones that don't know how to treat people with respect. This clinic used to work on a first come first serve basis. They added an online booking system that seems to have a terrible effect for people who are walking in. I was there first thing in the morning and so were a few others and we waited nearly 2 hours because we didn't pre book. read more

lack of appropriate physical distancing - 2 m vertical distance slots are ineffective in a 1 m wide cramped hallway with no traffic control. Chairs in the waiting room are not 2 m apart. Wait times even for booked appointments increase risk. No one ensuring appropriate distancing in the line up. If cocooning or vulnerable suggest paying for the mobile service to minimise risk. read more