I put my request in on Sunday at 4 and the guy was at my house at 445! He explained what he was…read moregoing to do and what plan b and plan c were if that didnt work for my clog. He spent a while but fixed the problem and cleaned up.

No longer the company they used to be. Remember the jingle. Called on a Monday and they couldn't…read moreschedule me until the next day. Schedule for the next day and no one shows within the 4 hour window. Called and they said they were delayed. Called again and an angry woman said she'd get back to me. Never did. Called again and they were just talking to the technician but he can't come out until the next day. I asked for a reason why I wasn't called about the delays and why I had to call them. I cancelled the appointment and they still had the ba$&s to reschedule. Find a reputable plumber not this former great company.

Showed up on time, charged a fair price, fixed everything that needed to be fixed the first time…read more Great people!

Our first experience with Plumbums was excellent - we had an emergency issue, Jim was able to come…read moreout within an hour or two and get it fixed, and he was on his way. When our pipes froze during the big storm this January (thankfully, without water in them), we decided to hire Plumbums again. That didn't go as well. Quality of work: The fixes Jim suggested (a series of individual junction fixes) seemed reasonable for the repairs needed, but in some cases replacing whole sections would have been more time- and cost-efficient (according to other plumbers we've had in our home who have seen the work done). And we needed four return visits within our first three days living in the house to address issues that had not been resolved or that popped up as soon as we turned systems on. One problem (heat running constantly on our first floor, making the house over 80 degrees in the winter) was unresolved until I researched possible causes myself and communicated that to Jim, who sent out one of his guys to implement the fix. Professionalism: We were frustrated by the lack of care shown toward our property. Jim's guys left plumbing debris (not just the stuff our homeowner's insurance requested, but just straight-up trash), food trash, and drywall dust in our basement and living areas. This means that the first thing we had to do after driving 3,200 miles to move in was clean up after them. Drywall was removed roughly in several locations, and although patching was not included in the estimate, the cuts themselves appeared unnecessarily sloppy (and our new plumber neatly cuts and replaces drywall as a matter of course, leaving the mudding to us, which is fine). Plumbums did work well with our insurance company to get our claim handled, and ultimately we have working plumbing. But our experience wasn't great.

Requested a quote from Angel to remove and replace a sink drain with the option of gutting all of…read morethe cast drains in my basement and replacing them with PVC, which I decided to do. Price was fair and quote was prompt. Angel completed all the work in a timely fashion and communication was solid throughout. Would happily hire him again!

Angel did an outstanding job identifying the cause of a mystery basement ceiling water leak and…read morequickly repairing it. Cleaned up the area beautifully. Very fair pricing. Conscientious. A delightful personality who explained everything at every step. I would certainly recommend him to all my friends.

Outfront was able to come out quickly & repair 2 of our toilets whose insides needed replacing…read more Work to be done was explained & all removed parts that were to be replaced, were inventoried & identified after job completed. Outfront was able to find all the parts at THD & went to get them & returned quickly to do the work. Outfront kept the work areas clean & dry & we found his flat-fee labor charges fair.

I wouldn't say my experience was terrible, but it definitely wasn't great either. Communication…read morecould have been better I think I spoke with Sarah?.., and the overall experience left me feeling disappointed. When you're hiring a company, you expect professionalism and good customer service, and I just didn't feel that here. The work got done, but it wasn't enough to make me want to use them again. Hopefully they can improve their customer service and communication moving forward.

We needed a repair or replacement of a kitchen faucet. We contacted them on a Sunday and they came…read moreon Monday as promised. They did a good job. The only negative is that the cost seemed very high.

"Be on guard" The company pursued me because I googled…read more"handyman". I booked a Monday and was told it was 99.00 to look, but credited back if you accept the quote. However, last minute on a Sunday, I received a call from a tech that he had one last opening as it was to snow Monday. It was not an emergency, just a broken toilet chain. I just could not reach the tiny piece left at the bottom or use, no rush, no leaks. I have two other bathrooms. Be ware, their $99 quote is NOT inclusive of PARTS!!! It would be $497.00 EXCLUDING his pick up of parts from Home Depot. NOT parts on the TRUCK as I was TOLD. (The booking was really via a call center). Then he had the nerve to say it was a SUNDAY EMERGENCY I never requested Sunday at all. It was my only day off to relax. Roto Rooter advertised 7 days per week and with snow coming on a Monday , I expected my Monday to be pushed to mid week not at 5 pm last minute for a Sunday. I disagreed rejected the high quote and his need to go Home Depot, his time and gas he whined about so I called my friend, as I felt bullied and intimidated because his voice and manner became louder and pushy. In addition, he did not remove dirty boots as I asked him to because my 18 stairs are carpeted in white. By this point it was almost 5 pm. My friend told him "she does not want a rebuilt toilet " which the tech said was all he would do. Raising his voice he began to yell once my friend ( a builder) said "she can buy a new toilet for that". This toilet was not the original-or OLD as he implied it was. The man blew up telling him "you're from Tennessee," prices are a lot less there. I just paid him the 99.00 to get rid of him while my friend was secretly still on speaker listening in. Finally, he left. I called my bank noting he had no date on the so called contract. It was left suspiciously blank. I was advised by my bank to stop payment and to call the police. What a mess. SINGLE WOMEN please AVOID, I fell into accepting a call, then rescheduled to a Sunday when I booked a Monday not from a local Roto Rooter at all . All because the company's name was familiar to me.

Incredible service and helpfulness, incredibly friendly, incredible prices, hard to find plumbing…read moreitems! This place is great! Skip Home Depot and Lowes for plumbing supplies and support a local business. These guys are great and have earned all my future plumbing business! Well deserved 5 stars!! I almost forgot to add, I am a complete neophyte, when it comes to plumbing. Not once did I feel intimidated and they worked with me to figure out what I needed. Again, five star experience!!

We totally agree with the above review - Dina and William Esposito are awful landlords!! DO NOT…read morerent from them if possible! We are so glad to know that we are not the only people who have had an incredibly difficult time dealing with them. They are rude, disrespectful, deceitful, and on top of all that - confused. stay away!!!

I can only imagine that some of the previous reviews have been taken down for profanity, because…read morethat's how I felt when dealing with these landlords. During my tenancy I had one phone convo with Dina, the property manager, regarding their plan for doing something that was the responsibility of the landlord. She immediately took the offensive, yelled at me, interrupted me, called me a liar, threatened to evict me, told me to do it myself, and then hung up on me. It was like watching a 2 year old throw a temper tantrum, and she was just as difficult to reason with. My advice? Stay away from these loonies!

Very reliable professional,with good knowledge. Fair prices and good work. Will use there service…read moreagain

Jermaine is a wonderful and reliable worker. We had him replace windows in our home and he was…read moreprofessional and so respectable. I would recommend him to anyone looking for work done whether in their own home or someone they know. He takes pride in his work and makes sure his customer is happy with the final product. THANK YOU JERMAINE!!

From the owner: I treat all my customers like family and I fix the issue the first tiime.read more