RecNation bought a storage facility where I was storing a boat trailer. Access became a problem…read morewhen the keypad was broken for weeks. Then they added a proof of insurance requirement that I complied with. Within a couple months they DOUBLED the storage rate and added $15 for insurance even though I had complied. When I moved out they required 59 days notice in order to charge for an additional month. My registered letter of move-out notice came back undeliverable. When I finally reached them via email they required a PHOTO of the empty spot. I had to drive 70 miles round trip to provide the photo I've enclosed.

Do NOT come here. They have scammed me out of alittle over $1100. I have tried to get in contact…read morewith them through email & calling them over 40x. Still no response, call back or anything. Just speaking to a AI system every time. Stay away!!!

Absolutely five-star customer service! We have been clients for several years. The prices are…read morevery competitive, the premises are clean and secure, and Denise in the office has been very accommodating. We wholeheartedly recommend this self-storage facility-- convenient, affordable, and very well-managed!

From the owner: Sarasota/Bradenton self storage and outside RV/Boat storage. Family feel, locally owned.read more

This place is ridiculous. I showed up with a truck load to put in my new unit and was turned away…read morebecause the power was out? This is an outdoor access garage that requires no power. There's a guy in the office waving to us who won't come to the door. If they don't have a bypass on that gate for when the electric goes out then they are idiots. This is Florida and the wind knocks the electric out all the time so I have to rent a truck on a different day and pay more money? I took today off and I have to be out of my apt Sunday and could be charged more money if I'm not. In other words these people are costing me hundreds of dollars. Don't rent here they hold your stuff hostage for ridiculous reasons. There is zero reason that I could not access my unit today. I called the corporate office and they were not helpful.

The units are very reasonably priced and clean. The staff is very friendly and helpful. They will…read morehold a copy of your unit key instead of telling you you're out of luck and charging you a bolt cutter fee. They will even help you unload things into your unit if you need it. There is an after hours "lounge" with restrooms and bottled water. They will even accept certain deliveries for you. The place is highly secure and very clean. I'm delighted. I will be renting an additional unit soon!

They raised the price of my storage unit every few months. I now pay over 100% what I paid when I…read morefirst moved in. Tried to speak to the manager, Corey Chapa because I can see the price they are offering people to move in. I can see they have open spaces. I guess they would rather loose i client then to keep them. Buyer beware

I recently vacated my storage unit after storing items for close to 6 years - which is a ridiculous…read moreamount of time, but I definitely chose the best storage company to use. Jim was very nice and professional during my time there. My belongings always felt safe and secure. They even have a truck rental to use in case you need to move items in or out. I highly recommend them to anyone looking for storage in the area!

Had a truly excellent experience with Alec at Extra Space storage. We called to reserve a…read moreparticular type of storage for a particular length of time. Alec walked us through the process, very clearly and concisely. We were given a very competitive rate and a place to store our belongings with flexibility to extend our contract. After 15-20 minutes on the phone, we have solved a large portion of our moving challenges. Couldn't be happier.

I've kept more stuff than I should at storage facilities and Extra Space Storage is by far the best…read moreone to work with. Excellent customer service and friendly office staff. Location is clean, well lit and the ac actually runs. Extra kudos to Carol in the office at this location - super helpful as I was arranging how to have my stuff picked up!

It is such a pleasure dealing with the on-site staff Michelle and Gary They could not be more…read morehelpful! The facility is clean and air-conditioned and furniture is kept at a nice temperature, So kind and courteous this is definitely my go to, I would recommend to family and friends

the they are completely professional and enthusiastic. They have great prices. All are clean. The…read morefacility is very the security is phenomenal. I would give 10 stars if I could.

We rented for three years from Big Jim's, Lakewood Ranch in hope of making Florida our home. We…read morenever did move so decided to donate items. I originally went to unit on 5/7 and talked to Gracie, she said Sharon will be back on Monday 5/11 and will call me. I didn't hear from her so on Monday around noon I called her. Sharon (Manager) SAID NO ONE TAKES BEDS AND THERE IS A 350.00 DUMPING FEE. She wanted me to sign abandoned paperwork on the unit. Guess what I found a Charity and they came and took everything on 5/19. My billing went from 5/15-6/14, and they charged me my monthly rate of 158.00.(3 days) Over 3 years Big Jims has made a small fortune off of us $5688.00. but still took their 158.00. I tried reaching out to their Corporate office listed in SARASOTA FLORIDA, 941) 379-8470 (Primary Corporate & Sarasota Line) phone number disconnected. Good Luck people, Shame on Big Jims! Thank you Donna C

EXCELLENT Storage Facility. Beautiful spotless building and fantastic rates. That alone makes…read moreit rank highly with me, but the best part about Big Jim's is the staff. Sharon and Matt were unbelievably helpful and just made everything so easy. I have never had such stellar service at a storage unit place EVER. They go above and beyond.. Knowledge, Efficient, and 10/10 for service with a smile.