Love this dynacare's location…read more Staff are nice and always happy :-) Some staff have a very good technique, so I feel nothing with my bloodwork. I really love their waiting area, huge, clean and comfortable. They have quite a few stations, so the wait time is not that crazy (compare with the dynacare in Unionville.) You can online check-in, and the wait time will be shorter.

Takes way too long even with an appointment. they obviously don't really care about patients…read morewaiting. I waited 15 mins before the receptionist even acknowledged me. When getting the actual blood test the person didn't even get the vein and kept adjusting the needle all the while causing me pain. She had to move to my other arm after where she successfully did the blood draw. Would not suggest going to this location.

Ive had experiences in the past fainting from getting my blood drawn. I came kinda unprepared and…read morethe lady named Tigist let me get something from the food court upstairs beforehand to eat afterwards so I wouldn't pass out which I guess would be an issue for everyone. (Remember to fast and not pee if that's the requirement of the form). There was no issue with the blood drawing. Very good overall. Will be going here in the future.

I came to this placed for blood work due to the lab technician don't come to my doctors office…read more(covid restrictions). You can check in online to avoid waiting times. You can download their mobile app. They will send you a message once they are ready to see you. Today, I waited 70 mins. I was not surprised because I saw the long line up outside the laboratory. The staff are very friendly. Pauline has the exceptional customer service by explaining to each customer politely and nicely who are anxious and irritable while waiting for their time. The female technician draw blood and I did not feel the pain. Lots of parking. It's first come first serve basis. Everyday is busy and if u want to avoid long line up. Come early at 7am.of

I'm a little hesitant to write a glowing review of this Alpha Laboratories location because it's a…read morehidden gem and I don't want it to get busy, but here goes. Alpha Laboratories opened up here just a couple of years ago when the plaza was developed. There are a lot of parking spots that get filled up quickly, but I've never had a problem finding a spot. The lab is fairly small inside. The waiting room seats several people, but it's not particularly useful since the wait is extremely short. I haven't seen more than 2 others waiting when I come by. When you walk in, they give you a slip with a number on it. On the other side is a sudoku puzzle to help pass the time. How thoughtful. However, I rarely have to wait longer than 10 minutes. This is a huge contrast to some of the more popular labs, like Life Labs. I've been to multiple Life Labs locations in the past and there's always a line out the door and the wait can be an hour or more. The phlebotomists here also work the front desk. They're both skilled and caring. They get the job done quickly. Alpha Labs is my go-to place for blood work because I value my time.

I have never had a bad experience since I became a patient of this Clinic …read more They are very prompt and Courteous, knowledgeable and informative aside from being kind and welcoming . When going for the test that are required it can be very scary but they always have a way of making sure you are reassured . My technician's name is Shani shamili and I have had her pretty much for every time I've been there which has been many times and she is absolutely amazing . I look forward to going to my appointments as she makes the experience so much more comforting and is a very calming soul . Is she is extremely knowledgeable about what she does gentle and quick but completely thorough . So I'd like to send the utmost thanks to Shani and the Staff of Canadian Vascular Laboratories for making my scary experiences way less scarier.

Nice clean facility, modern and bright. Staff that I…read moreinteracted with were friendly, helpful and very respectful; didn't wait long to be seen and I was happily occupied watching Hell's Kitchen on the big screen

Efficient, prompt and professional staff. Highly recommend…read morethis location. Best to book time online.

I've been using Dynacare Labs. near my home for decades and they've always been TERRIFIC…read more Had to go to this (different) location today to hand in a routine medical specimen: 1. Was told that my doctor had not given me the correct paperwork. Had to call my doctor's office, only to find out that the paperwork I submitted was accurate (AFTER the lady on the desk checked with her colleagues). WTF. 2. I asked if I had to pay for the test. She said "no", then asked a colleague who said "yes". Okaaaaay. 3. I handed her my card, assumed she was swiping it (couldn't see beneath the counter top), she handed me back my card and said I needed to pay. WHAT. I thought I just did. No, that's done by someone else. 4. Constant, incessant interruptions by her colleagues left me waiting and waiting and waiting. Finally, I had enough and suggested she focus on completing my transaction to which I received a mouthful and to which I responded accordingly. They need to train their front-line staff AND they need an additional person on the front desk. All I wanted to do was hand in a specimen and it took waaaaaay longer than it should have with a lot of aggro. Go to another Dynacare if you can. This place is atypical of Dynacare's usual high standards.

2401 Yonge Street, Toronto…read more I avoid getting blood work done at all costs. I'm a fainter, and have "blood from a stone" veins. However - EVERY time I have gone to Dynacare and had my blood taken by Cristina, the Lab Technician, whatever magic or needle sorcery she does - it's painless and over in seconds. And she has consistently taken it quickly and painlessly over the couple years I have gone, is always calm and pleasant, and puts me at ease telling me stories or jokes. Thank you Cristina for making my worst nightmare actually MORE than tolerable now : ) Lisa P

This Dynacare location at Lawrence/Scarborough is terrible, recently I went there for a blood test…read moreand booked for the appointment online. I've never been to this location before and I thought all locations are standardized, and this one is closer. It's inside the Shoppers Drug Mart therefore not as big as other locations, since I'm not familiar with its setting, I hesitated a bit when I get there, but the front reception kept asking me to wait that it won't be long ... However, the nurse who took my blood test poked into my vein so painfully, that my arm got bruised even after a few days later. Don't know what went wrong, I thought Dynacare is a big company and their staff should be well-trained and proficient, very disappointed with the service provided

My physician wanted me to get a (fasting) blood test and this location was convenient for me to get…read moreto, plus the hours of operation also made the decision easier. NOTE: The entrance to this lab is gained inside the Shoppers Drug Mart (at the rear of the store just left of the pharmacy department). I had the paperwork from my Doctor along with my health card ready for the person at the service counter. Some services are not covered by OHIP and you'll have to pay upfront out of pocket. There's seating for about 20 people. The TV monitor on the wall displays the wait times before you're seen by a lab technician. Staff were polite and efficient. I was in/out in 30 minutes.

Excellent facility. Clean, bright and spacious. All the staff are so warm and compassionate - I'm…read morealways impressed with how they handle the small children who have to have blood taken. I'm here every 3/4 months for the past 5 years and have never had a bad experience (knock on wood) PSA: Saturday and Monday mornings are pretty busy

Had to get blood work done so as per the websites request to make things go quicker, I uploaded my…read morerequisition and 'checked in' online. This allows you to wait at home until closer to your time so you aren't crowding a waiting room. Wait time was 60 minutes so I waited 40 and made my way down only to be told once I got there that the check in doesn't work. So I had to wait in line for another 55 minutes. If you know it doesn't work then maybe take it off the website ‍. And then when I let the staff know I checked in before they told me it doesn't work the response I got was 'the check in doesn't work so if it's a problem come another day' which is sound advice for someone who doesn't have a full time job that they had to take time off of to come here.. 55 minutes later staff comes out with my uploaded form from their website only to be told they can't take it like that because the website seems to change it when they printed it. Luckily I was able to forward the email from my doctor directly to them otherwise I would have wasted over two hours of my day and half a days pay. They really should have one day dedicated walking and the rest of the week done by appointment. But to clarify, the staff were friendly, clearly frustrated with how busy it was but they were nice. And the service was as expected. I got the blood drawn. My issue is that the mother company tries to be online with checking in and uploading requisitions but there seems to be a lack of communication and organization when the online communicates with the actual centre. I did not need to waste over two hours of my day.

Tip: If you are a co-caregiver and you need a medical note from this office, don't bother. This…read moreplace only accepts one name as a co-caregiver and the receptionist dictates whether you deserve to get a medical note written by Dr Woo. I like Dr Kin Yee Woo. She is my mom's family doctor. Everything that I said about her in my previous review still holds true. The problem? Her receptionist that I spoke to over the phone, which aligns with what other Yelpers have said about her -- that she's a heartless, nasty piece of work. At my workplace, we were recently mandated to go into the office three times a week. That wasn't going to happen with me, as my dad and I are co-caregivers. My dad can't handle my being away from helping my mom out for three full days. I applied for an exemption with Human Resources. The HR woman still had the notion that I'd be working my way to being in the office three times a week. She didn't understand that it's a LOT of work to care for a loved one with dementia and more, and hold a full-time job. She said that I needed a doctor's note to get an exemption. I thought that with my positive experience with Dr Woo at my mom's appointment that getting a note would go well. I'm too optimistic. I called this medical clinic. It's hit or miss getting a response. I have left voice message and never got a call back. On March 31, a female receptionist picked up. I asked if I could get a doctor's note written by Dr Woo to state that I needed to take care of my mom with my dad. This woman said that only one of us could be the caregiver on file. This limitation was odd. My dad and I have always done co-caregiving duties. He is listed as the primary caregiver. This receptionist said that the doctor's note couldn't have my name on it because my dad is listed as the primary caregiver. She also said that it's "[my] choice" to work remotely and you can't have co-caregivers. Yes, it's my choice to care for my mom with my dad and take the burden off him for potentially being in the office three days each week. I found it odd that she dictated the doctor's note's content on behalf of Dr Woo. She said that she'll contact the doctor to see if she is "willing" to write a note. As expected, she never called back. Luckily, my mom had her first appointment with her gerontologist about her dementia. I asked him if he could write me a doctor's note. I got it. This receptionist showed no empathy for my family's situation and getting a doctor's note to help us out. I'm sure karma will show her a thing or two if she's ever in our position. Being a complete jerk doesn't get you far in life. Summary: You get decent health care with Dr Woo. It's the receptionist that needs a heart and a vat of compassion. I have left a voice message to share my distain for this receptionist and the primary caregiver "policy" that is allegedly set up here. I don't expect a response, but it felt good leaving a piece of my mind. (187)

The receptionist at Dr. Woo's office deserves a -0 rating. Dr. Woo herself is excellent, but the…read moreweekday receptionists are a different story altogether. They're appallingly rude and seem to delight in being unhelpful. Patients are barely given a moment to ask a question or clarify something before being cut off and told what to do. It's a wonder they'll survive in the real world with attitudes like that.