Bought a ring that was a total of 72$ and it totally tarnished and left residue on my finger…read more Disappointed and feel ripped off. As you can see from the photos the color changed from gold to rusty. I purchased it about a three weeks ago and it is totally tarnished. I never wore it in the water. They should be more honest about their jewelry I'd expect this from forever 21 5$ jewelry but not a jewelry store. Photos below first is it now second is the residue and third is first when it was gold plated. Next time just use silver jewelry illusions. Cause marking your jewelry up for a sag harbor price was a HUGE ILLUSION. Disappointed.

Bought a pair of shoes and got caught in the rain for a few minutes and the dye on the shoes ran…read moreand turned green, wore 1x. Brought them back, asking for either my money back or a store credit. the salespeople were rude and owner couldn't care less. I have since then called the owner Liz and she said what would you like me to do about it- I said just give me a store credit. They were not expensive shoes but it is the principle about their poor customer service. She could have sent them back to shoe manufacturer. But instead, she couldn't care less. I own a home there and have been shopping there for years with my friends, NO MORE! and I will never let anyone I know shop there. Believe me there are plenty of other stores that I can shop in.

This is my first time shopping at Flashbacks. It has a nice selection of stylish clothing, candy…read moreand gifts at fair prices. I purchased a pair of cargo pants for only $20. The owner helped me select the color. I will never visit Sag Harbor again without stopping here. It is worth the trip!

Several of my friends and I intended to purchase items but we were met with rudeness from one of…read morethe employees. I'm not one to pull a race card but it was very clear that we were treated differently because we're POC. We were trying to find sizes in sweatshirts and doing our best to fold them back up but she said "do you need help finding sizes now that you messed everything up?" She continued to make passive aggressive comments until we left. She tried to embarrass and intimidate us in front of other customers (who were also shocked by her nasty behavior.) I found it so disheartening and classless.

First of all, I am a Donna Karan fan and have been wearing her clothes since the 1990s. I love…read morethis store and it's unique designs!!!! I have purchased a few outfits every season. Looking forward to 2026.

Ok, I really didn't want to do this...however, as I was leaving the store I had the sinking feeling…read moreit was inevitable. I was in Sag Harbor. Adjacent to the restaurant, 'Tutto Il Giorno' (which is another story,) there was a cool, hip looking clothing store....'Urban Zen'. This place was ANYTHING but Zen. Donna Karan is the designer/owner. As expected, Urban Zen had very interesting, unusual and overpriced clothing. But ok, I'm a North Shore of Long Island kinda gal...I get it. I'm prepared for the 'tude'. I tried on a dress which I loved. My husband said, 'I think you need an XS.' This was a small. So I asked Joana, the statuesque, fashionable grey/silver haired, middle aged sales person (I'm 68 years old, btw) for an XS. She didn't acknowledge me until it looked like I was not going to buy this $895.00 dress and $295.00 shawl. She then said 'the other store 'in So-Ho' might have it. I'll check.' She went into the back and pretended to call the NYC store. She came out and said 'they have it.' I said, 'Ok, I'll buy it now and pick it up next wk. Please ask them to hold it.' By this time she had 2 other customers looking at some exorbitantly expensive jewelry. Joana's interest in me and my purchase was waning. Nevertheless, I liked the dress and gave her my credit card. She couldn't produce a paper receipt, but ok, after all, it is 2024, so I said an email is fine. When the receipt did not show up on my phone, she said, 'don't worry, it will', and proceeded to assist the other customers. Now, I think I have earned the right to 'worry'. I just paid $1295.00 and have no proof.. I asked her to text it. She said she would. She looked at me as if I were a psychiatric patient because I was waiting for the receipt. I said, 'I'll wait. Please do it now.' She recited my phone # (incorrectly). I repeated it. She reluctantly texted it. Looking at the hip, cool website I discovered the NYC store (in the West Village...NOT So-Ho) had limited hours and no phone number. So, I went to get the dress today. Surprise, Surprise. No XS!!!! Emily, the NYC salesperson, said she just looked and saw there was an email from 3 days ago. Nothing about holding the XS. Joana really did NOT call to inquire about the XS? I wasn't surprised.. Emily diligently tried to find something else for me. By this time, 'the thrill was gone'. I just wanted a refund. This was not a problem for Emily. Somehow, she understood that when things are purchased and/or returned a receipt is customary. No more Urban Zen for me!!

Hudson Grace is a lovely little jewel of a Home décor and gift shop nestled in the beautiful scenic…read moreoceanside town of Sag Harbor in the Hamptons. The shop originated in California: San Francisco, Palo Alto, Santa Barbara and Montecito. I was thrilled to see them out here in the Hamptons. You'll discover many exquisite curated, unique, lovely and fun items! Enjoy!