If there is one thing you will see lots of in Yelp reviews, it is accounts of bad service in bars, restaurants and shops - I've don't it myself on more than one occasion!
You only notice service in a shop when it is very bad or very good, it is usually taken for granted if it is anything else... which is probably fair enough. Staff are not there to be your best friend, they are there to do a job.
But there are times when service is noteworthy for all the right reasons, in this case, EXCEPTIONAL, I think it only fair to shout it from the roof tops.
So, that's what I'm doing. I didn't catch his name but the guy who served us was nothing less than exceptional - he was engaging, professional, fast and managed to juggle 3 customers at the same time (trying on runners etc...) without making anyone feel like they were getting anything less than 100% of his attention.
Amazing the sort of difference that sort of thing will make to your day! read more