Katie is great! Very professional, tells you how things are versus what you want to hear, and the service is affective and thorough. Making an appointment is very easy, they have tons of openings and sometimes you can even be seen within the week. Katie is very nice and informative of what is happening. She really listens to your concerns and will provide the best treatment possible. Sometimes they may not work on the first visit but she is always willing to keep trying to provide a solution. While others passed on an issue I was having on my face, she had a hunch something was wrong, cut it off, and sent it to the lab for analysis. It ended up being skin cancer! I will definitely recommend Katie! read more

I don't usually leave reviews, but this experience was incredibly disappointing. J recommended a filler treatment and assured me it would noticeably soften my nasolabial folds and last up to two years. I trusted that--but saw little improvement. At my follow-up, she walked that back and said the results were only about 10% better. Dr. Ann then said they never should have promised two-year results and offered to "fix" it at half price using filler that was about to expire. That felt unfair given the original promises. When I asked that it be corrected at no cost, I was shrugged off and told to go write a bad review. I left feeling dismissed and upset. read more

I have always had a great experience coming here. Beth is amazing!!! She is extremely knowledgeable, a great listener, very thorough, and always offers the best options. I have nothing but praise for this woman. I think it's a great practice and well-organized. I have never had any appointment or billing issues. Great staff and experience all around. Well earned 5 stars! read more

I had skin tags removed from my face and she did an amazing job. She did say they may come back, but they didn't come back for 10 years. I'll go again. read more

Do NOT go to Lifetime Dermatology in Troy, MI. When I made my appointment I was told the doctor would not be available but the P.A. who would see me could do everything the doctor could do except surgery. I wanted them to do a full body scan for possible skin cancer. When I got to the office I was told they couldn't do the full body scan because the doctor wasn't there. They were extremely unprofessional in how this was handled. I told them they were wasting my time. They said full body scans were not available on the first appointment but I was never told this when I made my appointment. read more

I like my dermatologist, been seeing them for years. It's the cosmetic sales that get to me. After getting all the sales emails about them, I decided to try an IPL treatment. I was reassured it would take care of spots on my face after one treatment, even by my dermatologist. I did one, nothing. I did a follow up, nothing. Now I've paid for two treatments and there's been no change. I've even purchased their suggested lightening serum, from them. I've worn SPF religiously. After the second treatment, she mentioned I might need to return for another follow up. This is starting to feel like a scam. A few hundred here, a few hundred there. If they had presented me the facts initially, I would have been less willing to get the treatments. read more

I went here to address a couple of issues about a month ago and saw a P.A. here were my impressions: Pros: -large, clean, modern office -friendly service -I like the ease of their patient portal Cons: -I was prescribed something extremely strong for a minor lesion and I experienced several unsavory side effects as a result. I was given directions for application by the P.A. but after reading the medication directions from the pharmacy, I noticed her advice seemed to contradict everything I had read (including online). So I didn't feel confident in her diagnosis and treatment. While I eventually got better, the side effects of the med were worse than what I came for and I had to stop treatment soon after. -the billing is more expensive than other dermatologists I've seen, and I saw a P.A., not a doctor. read more

Worst experience ever. Poor care and aftercare. Missed stitches during removal resulting in excessive scarring. Not to mention the poor stitching job in the first place. Still had to pay them for the job they didn't do and someone else to fix their mistake. Now dealing with the hidden bills that I am receiving. Can't explain how terrible this place is. read more

I visited this office based on the Yelp reviews, and I definitely was not disappointed! So many dermatologists in metro Detroit either have an obscene waiting list for appointments or keep you waiting in the office after checking in for a loooooooooooong time. I called on Monday and was able to get a full body scan/new patient appointment for Tuesday afternoon. I checked in at 2:55 and was called back before 3:00. Dr. Diamond spent a long time with me and explained everything she found. I was pleased with her thoroughness and her manner! I have a couple of birthmarks on my face, including my signature Cindy Crawford-esque spot above my lip, that will need to be removed in the future. When I go back in two months for another check up, I'll meet with Dr. Hern, the longtime owner of the practice, who will let me know if I need to be referred to a plastic surgeon or if she can do the removals. I always love it when doctors are willing to send patients to other practices so that they will receive the best care possible. I left with a new patient packet. There is an extensive list of cosmetic procedures they offer, including the standard Botox and Juvederm injections, peels, and treatments. I'm not really ready for those options, but if I ever want to, I would feel comfortable coming to this office. I'm very happy with my experience and pleased that I have a new dermatology office! read more

This office is clean, friendly, and I have never waited more than 5 minutes after my appointment time to see the doctor/PA. I've been going here for over 7 years, and won't be looking for a change anytime soon. These women are absolutely awesome. They're extremely knowledgeable, kind, and will happily explain anything you may have questions about. I honestly can't say enough good things about who they are and what they do. read more

Very happy with this spot. I've had consistent skin issues that my Doc can't figure out, and this office got me in within a day. If I just have a quick question for the doc or PA, I can just email them through the portal and get a response within 24 hours... no costly dr appt needed for those quick q's! Everyone is very friendly and accommodating here and the office is very clean. read more

I have always been impressed with how they manage the office and their professionalism. Having been to many medical offices over the years, I appreciate seeing the business side of it run well. The treatments have been very effective and I recommend them to friends. read more

I was referred here by several friends and family members who have been going here for years. I had a spot on my face I was concerned about and they got me in right away to check the spot, but also scheduled another appointment down the line to do a full body check. It was nice that they got me in quickly for my concern and I don't mind waiting a few weeks for a longer appointment. I'd rather go somewhere that's booked. It means they are good! Everyone in the office was so kind and helpful. I met with the PA Jessica who was so comforting and knowledgeable about the spot on my face as well as every single other skin care concern I have (because as a woman, I have a million). She prescribed a retinol which they sell in their office for a very reasonable price, but she also sent a script to my pharmacy for one. She advised if insurance would cover the prescription to get it cheaper that way, and if not to come back and buy the one they carry. It felt nice to know she cares about my skin and my wallet. I would highly recommend Lifetime if you are looking for a dermatologist for any type of skin concerns. read more

They are the absolute best! I had to leave my life long dermatologist because we moved and I struggled finding a new one until now. Everyone that works there is kind, professional and knowledgeable. I saw Dr.Hearn and Nikki today and was so so happy with my experience. They are the best! It is a well oiled ship in there which is hard to find these days! read more

I'm so glad I found this place. I see Beth Belesky, and she is wonderful! The receptionists and nurses are always really friendly and professional. I also appreciate that the office seems to run well (easy check-in system, very punctual, easy check-out, etc). I would highly recommend this office! read more

The staff is very nice!! I had a pleasant experience for a New Patient. I seen the PA not the Doctor but she was extremely nice and answered all my questions. I will go there again- they do offer many types of services. The face cream to my surprise was not overpriced at all- I made an appt. for a free facial consultation. read more

First off . Clean , professional , kind and very educated and know exactly what they are doing . I went for free consultation after searching google for a place . I'm so glad I went . My mother in law and my girl friend are now wanting to go . I am impressed and this is the place to go . Do not hesitate you will be in good safe hands . I have decided to make this the go place for me after my first visit . Thanks to the team and staff for being so educational and professional and kind to me . I know I asked a ton of questions lol thanks read more

I'm a new patient and based on my first visit I am very pleased. The entire staff was very friendly, efficient, and personable. The office was very clean and nice, and my wait time was very short. Very impressed! read more

I had a great experience at this office and will continue to return. I've been to so many dermatologists in the Metro Detroit area while looking for help for my eczema. Dr. Hern and Jessica MacDougall PA-C are both extraordinary. They take time to listen and offered me a wealth of information I was never given at any other office or in my research. I waited to see the doctor for less than ten minutes and was greeted by a friendly staff in a clean, lovely office. Five stars! read more

I would love to give a -0 star but they don't have that option! I had an ok visit but if was the after that really made me feel bullied! Just a word of advise I went somewhere else where the helped me with my problem Rochester Dermatology in Rochester Hills read more

I have nothing but great things to say about this office. i work in a dental office, and the team they have up at the front is exactly how I expect my own team to be; professional, kind, and personable. I have only seen Jessica (PA) at this office, but she, along with her medical assistant were remarkable. Great attention to detail, concerned with making sure I understood everything, listened to all of my concerns, etc. Jessica even took high medication copays into consideration when suggesting medications to try for my psoriasis. The office is clean and modern, staff is wonderful - I have not once hesitated to send family, friends, and coworkers to Lifetime Dermatology. read more

I started coming to Lifetime Dermatology a few years ago after continuous disappointing experiences with another dermatologist. At Lifetime, I'm actually happy to go because I know I am going to be treated professionally, with respect and by people who really enjoy what they are doing...and it shows. They have good attitudes and are very friendly and happy. They are willing to help with whatever I need, they make suggestions, and explain everything fully. I feel free to call whenever I have questions. In all my visits, I have never waited in the waiting room for more than 5 minutes, usually less. I have been very pleased with all of the staff there. Never disappointed. I'm very happy that I changed from my previous dermatologist and found Dr. Hern. I trust her and believe that she has my best interests at heart. read more

I was just called by Dr. Herns office telling me that she did not have the skills to treat a psoriasis patient. She referred me out to other doctors recommending me to see them using old treatment methods without every seeing me or evaluating me or my case. It appears that this office does not like it when you ask to only see the doctor and not the Physician Assistants (PA). I do not like paying full price for a doctor when I am told I need to see a PA, because I requested to see the doctor she refused to see me or evaluate me, however recommended a treatment without seeing me. I would not recommend this doctor's office. I will inform my Blue Cross Blue Shield Referral service of my experience and ask them to post this feedback on there referral website for this doctor. read more

I have had nothing but professional treatment by Dr. Hern and the staff and I have been going about 3 - 4 times a year for over 5 years. I've recommended Dr. Hern to family and friends who have thanked me because of their good experience.. read more

I selected this place primarily based on reviews. After my each of my visits I am surprised at how high those reviews are. However, i review based on my experience and not somebody else's as somebody else's experience might be different from mine. Pros: -large staff -Lisa-yes, the receptionist is wonderful and helpful in any way she can -bubbly young lady that stepped in while my technician was MIA. She was so pleasant & comforting. I wondered if my experience would have been different had U had her ad my technitian Cons: -price-this place is definitely more expensive than other, despite the fact that they say their prices are lower-if this is important to you-shop around & compare prices -the technician that treated 1st 2 times is Tasha. I would not recommend her for several reasons: on different appts she provided different at times conflicting information, when i asked to clarify, i received muddled answers, which is disappointing. I was strictly instructed that during my visit, i had to come 2 hours prior to treatment to get numbing lotion put on my face 1 hour apart with 2nd application 1 hour before treatment itself. 1.5 hours into my 1st treatment I realized Tasha has not returned to put 2nd layer. I went looking for her. At 1st I was told she stepped out and will be back in 15 min (which would mean 2nd layer would be 45 min late & would be on my face for 25 minutes instead of full hour before the treatment. I asked them to find somebody else to put 2nd treatment on my face. A lovely young lady did. Tasha showed up in 15 minutes & wanted to put 2nd layer. I said somebody already did since it was more than 30 minutes overdue. She just said ok & walked away-not professional, in my opinion, particularly since she is supposed to keep track of time, requirements, etc. this, combined with muddled, unconvincing answers makes me distrust her competency & experience. -They really pushed their line of product. Thankfully, i received a sample complementary with my product & determined it was not as quality as many other much more affordable items are. I feel like these type of services are very personal & you have to feel good about the place & the technician providing the service as well as certain degree of trust & competence. I did not feel this, in fact with every visit I had a bit more disappointing experience. Bottom line, your experience might be different, however, unless changes are made, I would not recommend this place to a friend. read more

I really couldn't be happier with my experience here. I went in for acne and a small cyst on my back. The staff is super friendly and professional. I see Beth Belesky, PA. I told her my wedding was coming up and she was very interested in helping me get cleared up beforehand. The topical treatment prescribed to me completely cleared my skin up and cost me nothing out of pocket. I really think this staff has a genuine interest in HELPING people, not just collecting insurance dollars. I'm one happy customer with clear skin! read more

I went based on reviews I read here on Yelp. Scheduling an appointment was very easy and quick. I was able to get in less than a week from when I called. The building is a little hard to find because it's tucked away behind a Big Boy restaurant and there isn't great signage, but it's a nice building and clean. I was visited by a Physician's Assistant, Jessica. I was kind of put off because I think everyone wants to feel like you're getting your money's worth by being attended to by their best doctor, but Jessica did a great job of addressing my issues and concerns. I went in for acne and she prescribed me some antibiotics and topical treatments. We'll see how things work out but I'm pleased with the experience and would recommend them to anyone else. Wait time was about five minutes and they post their forms online to help expedite the check in process. Very smart of them. My insurance covered my exam (copay) and generic meds, which Jessica accounted for. read more