Had a really, really, really -awful experience with the "old owners"? Called after the "new" owners…read morehad taken over to inquire about purchasing the pots we made during our class. We were offered a free class by the new owner but honestly just didn't want to go back due to how poorly we were treated. I have yet to receive any follow up about buying or receiving the bowls we made in March. ‍ I'd like to try pottery again but will go somewhere else.

it was a very fun experience, loved making the mugs. i live in lawrence and wanted to take their…read morecouples pottery class. i called to see how i would recieve my mugs since i live in lawrence, they said "oh we ship all the time, dont worry about it. you just need to pay for shipping". okay great, key phrase: we ship all the time. so i took the class in august, takes a month for them to fire it. i call in october wondering if its ready, not yet. call november, its ready. give them my FULL address, apartment and all over the phone, expect it in 2 weeks. still waiting. finally call again end of november, "oh i forgot to put the apartment number so we'll send it again" .... sweet okay. finally get it first week of december. one mug made it, the other SHATTERED. so i emailed them (check the photos) and just whole thing .... didnt sit well with me and im just upset with the whole deal. making them was fun, other than that NO. somehow this was all my fault ??? when they didnt put the address on right ??? alright ...

The kid likes this place, overall its been good, but they have a serious problem with not answering…read moretheir phone, i have even had someone pick up the phone only to immediately hang it up on me once, but mostly they force it voicemail so you can never actually talk to anyone unless you waste your time driving there at which point you are likely already irritated, especially if you have a baby and bad back amd all you need to do is change the time of your kids session...

Paid for my four year old to celebrate her birthday there this week. I was actually embarrassed by…read morethe worker yelling at the children. At one point the 2-12 year olds weren't moving fast enough while exiting the gym to go to the party room so she began yelling a countdown at them in a horrible tone. I don't yell at my own children that way so I didn't appreciate having somebody I am paying a good chunk of money to doing it. Only 1 hour was allotted for play time (30 minutes in each gym) and by the time the one worker there harnessed the kids up for the zip line, it was time to get out. Multiple parents were appalled at the manners of the employee and her complete impatience with the kids. I would absolutely not recommend going here.

Super knowledgeable staff! They sell Baby Lock and Bernina sewing, embroidery, sergers and long arm…read moremachines.

WARNING!!!!!!! DO NOT DO BUSINESS WITH THEM AT A QUILT SHOW!!! Bought a sewing trolley in St…read moreLouis at a quilt show. It was delivered within a few days. Turns out it was too small. I've been trying to return it for over 6 weeks and get my money back. The Springfield store people have been super nice trying to get me in touch with the ones who handle the internet and quilt show circuit. I was credited my purchase on my credit card and one week later it was charged back onto my card again. Cannot get an answer how to return the trolley either. This has been an ongoing nightmare. over 6 weeks later, I'm still dealing with it.

the only thing thats making me rate it a 4 is that I had a twenty minute wait before hand. I got me…read moreand my sister in the same day I booked the appointment which was nice. my sister had Christine and absolutely loved her, even helped my sister whenever she started getting nauseous in the chair. I had Benj and they were incredible, my hair Ive always had issues with it being flat but they were able to make my hair more volumized even unstyled. overall the atmosphere was so friendly, and I will be returning!

I'm getting ready to travel and wanted a silk press. I decided to try this Academy due to time…read moreconstraints with my working hours. On Tue-Thurs they are open until 9pm which is helpful. They don't seem to promote professionalism. There were two people sitting at the reception desk, one was on the phone (the instructor) the other, possibly a student just sat there looking for at least a minute before finally greeting me and checking me in. I had an appointment so my wait up front was brief fortunately. I'm thinking the student who did my hair earned plenty of class credits as I am the first ever textured hair client in her chair for wash, blow dry and flat iron. The very first. We were both nervous. From my one experience here the students aren't taught much about professionalism with their clients. She was pleasant as could be but never once asked about the products I use on my hair, how I typically style it or anything. I was pleased that the instructor stayed very available to her for my service. They used Redken One United products on my hair. As I'm accustomed to Design Essentials line of products so this was new for me. The cons: 1)My stylists was equipped with only one size flat iron. 2) The client chairs are strangely close, me and the client in the next chair almost knocked knees several times. Not kidding. 3) Dead quiet, like being in a library, no music going and very little conversation. 4) Noticeable lack of professionalism.

I come as a customer and I'm always impressed with the skill level and cleanliness of the facility…read more The girls are so sweet and the instructors are great. Shout out to the Male instructor I think his name is Todd, he has excellent customer service. Highly recommend

Good school with a very impressive facility. Great staff and provided us with a ton of great…read moreresources for success after graduation!