I've gone to see Kay for a few years now and she's given me great advice always. She's very kind…read moreand the advice I took from her has helped me a lot. I no longer need to see her anymore but if I need help again I will definitely go back to her!!

I had one session following the death of my father. The session was not what I had hoped for, as at…read moreleast half of it was devoted to giving me unsolicited weight loss advice. Still, I wanted to give counseling a chance since it took a lot of resolve to seek help in the first place. I called to schedule the next appointment, left a voicemail, and didn't receive a return call. After a week, I called and left another voicemail. I never received a return call. At my most vulnerable, I sought help, and I was abandoned. I would not recommend this business to my worst enemy.

I was referred to Charlotte Elliott from Dr. Stephen Ross and she was wonderful and most helpful…read morefor me. I was calling her to help my niece. Even though Charlotte didn't accept the insurance my niece had, she took time and gave me different places for me to call and get her the help that she needed.

My dad was in rehab post heart bypass. All the staff were great. They made you feel welcomed each…read moreday we came in. The therapists were friendly helpful.

My best friend husband is being cared for here on the rehab side. He let us know that he was…read morehaving abdominal pain. My friend called and asked them if they could please look at him. The nurse made her feel bad and the nurse said that was on the clock on 7/19/25 at 2:00 am that she had to leave a patient on the toilet to check on him. My friend and I called back to explain that the person shouldn't just leave a patient by themselves on a toilet. She accused my friend on the phone of making false accusations against her . she went ahead and said this time that she had an assistant with her. It made my friend feel bad and she told my friend that she doesnt feel bad that she feels bad because she said my friend was trying to make false accusations. My friend was just repeating what was said. She also told her that she needs to get on the same page as her husband. She was rude and cruel. I have worked in the Medical field for over 30 years and I have never heard a nurse talk to a family member this way. I heard all and it was cruel and mean. She made both of us feel like we were liars and she was more concerned basically that we don't all her out on her actions. She wouldn't even accept the apology my friend gave cause she said my friend shouldn't be sorry cause it was my friends fault. This is not good service.

Great therapists who truly care about each of their clients progress and provide personalized care…read more Friendly office staff and a stress free atmosphere.

After injuring my S.I. Joint and going to the chiropractor with no relief, the hospital referred me…read morefor physical therapy. After researching different places, I decided on this location of Steppin' Up Physical Therapy and I'm SO glad I did! Nathan saw right away what the issue was and FIXED it that day! During follow-up appointments, he showed me what I can do at home to continue strengthening and hopefully keep it from happening again. I am so grateful for Nathan and his staff. He's the best!!! I'm incredibly grateful for the relief and help he has given me. THANK YOU!!!