Love this place, the staff and amazing selection! The staff made it easy to find the perfect dressread more

I DO NOT RECOMMEND!!! My husband and i were in our best friends wedding in September 2021. We were…read moretold in January of 2021 to go get sized for our items, we did so and paid in full (to rent pants and a white shirt was over 200$) when we went to get fitted the trial dress they gave me was a little tight on the hips i said i would be okay sizing up and paying for the rest of the dress to be taken in. When i expressed this they told me as long as there is a seam they can take it out and it should be fine. It wasnt until august 18th did my dress come in (the wedding was on sept. 4th) i drove down immediately to get alterations done on it, the dress did not fit my hips. When i told them this they lady asked me if i was sure i didnt gain any weight since my try on period. I had just gotten married in july so i knew i couldnt have gained much weight but was still extremely offended. When they realized they couldnt take the seam out as far as it needed they got irritated and told me they would have to add material to the sides. They then told me id have to come back for atleast two more appts i explained that i live 1hr 30minutes away and the wedding was in two weeks, they did not care they told me thats what im going to have to do to get this dress to fit my body shape.. the following appt i went and they did a hem and have to fix the straps as they were too tight. The hem was crooked, when they "fixed" the strap they didnt take into account that my arm would still need to fit into the hole. They told me id have to come back for another appt. for then to fix the straps. I explained i would not have time for that and this needed to be taken care of today so i could take the dress home. The seamstress was very annoyed by this went literally cut the arm pit of the dress and sewed it back together to give it some "wiggle room" returned 10 minutes later and told me they dress will be fine its only for one day. I left with the dress that day. My husband on the other hand rented his clothes. The bride chose the pants and the shirt and we get him sized the same day i picked up my dress. They said everything is good and to pick his things up any time after the 30th of august.. the Monday before the wedding. The bride picked all of the guys clothes up on the same day saving us time to all drive down, the next day all the guys went to try on their clothes.. none of them fit, my husbands shirt did not even button because it was so tight on his chest. The pants were extremely tight on his waist/hips and just fell. They almost looked like a skirt on him. They could not wear these outfits, we took them back the following day explaining they didnt fit and that we were going to have to buy other clothes from somewhere else, they argued and told us they were not refunding us any money because they were already rented. The clothes weren't even worn! After getting screamed at by the owner we told them the review on this place is going to look awful coming for 20+ people all from the same wedding party, thats when their demeanor changed they told us they would refund us 50$ a person, we paid over 200$ for these rentals, now we have to go out and buy new clothes for each person! They are MONEY HUNGRY. We all get the pandemic hit businesses hard but to treat a wedding party like this 2 days before whats supposed to be the best day of their lives.. WOW... i would put 0 stars if i could.