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    Lilian's Salon De Belleza

    2.1 (28 reviews)
    Closed 9:00 am - 7:30 pm
    Updated 3 months ago

    Services - Lilian's Salon De Belleza

    Haircut

    Manicure

    Manicure and pedicure

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    My ugly hair ..."ombree"
    Jessica G.

    I went into Salon de Belleza Lilian On Saturday 07/26/14 so tired right after work looking forwards to a new hair color, I was recommended by my uncle's ex wife so I went ahead and walked in and quickly showed a hair stylist there the "ombree" color I wanted from the side and back view. She said it won't be as light as it because she didn't want it to damage my hair so I said it was fine. So she said that ok she could do it. she tried to make conversation with me and said she was a shampoo girl for a while in a salon in Mexico but then studied to be a hair stylist and has been one for about 15 yrs. I kept showing her the picture and asking if it was going to turn out just like this and she said it will be better.. she said it wasn't called an "ombree" it was called highlights...so I asked once again if it was going to turn out just how it was in the picture and she said yes. When she was done I was confused because it didn't really look like in the picture I kept showing her but she insisted that I let it dry being that she charged $15 to blow dry it. I got home and it was dry but still yet wasn't what I expected... it looked half brown and half blonde. Not a typical ombree which fades from top to bottom lighter! Extremely angry because I wasted my time and money to go to a lady who didn't even know how to do ombrees' just wasted my time, I went back the next day AFTER WORK! AGAIN. I explained what had happened to another hair stylist and she said to come back Monday when the hair stylist that did my hair and store owner would be there. I couldn't make it on time but I went Wednesday to see who was there... A lady told me to wait so I did then the hair stylist who did my hair told me to go to the back to talk. I told her it wasn't what I wanted and I'm just wasting gas going back and forth being it's 20 minutes away from my home. She said to show her the picture because I had "showed a different picture" to the other hair stylist when she wasn't there.. ( I showed her the side picture of the ombree and back picture of the ombree hair) I told her that it wasn't what I wanted and could of seriously done this on my hair by my self for less than $30 at home instead of $135 for what she did! She said that if I knew how then why didn't I do it on myself then... I work in a restaurant so I don't like to complain because I understand how it is but I was so furious and they definitely didn't deserve any money for what they did to my hair! She insisted she redid my hair but I said no because she had said before she started that it wasn't going to get damaged because she was going to "protect" it. I put my hair down and showed her how I ran my fingers through my hair and it fell out. She said that that is the what I wanted ( the hair color) and walked away saying "you know, bad things happen to dishonest people!" I don't understand how nobody was there to witness how completely rude she was and maybe that's why she was being rude?! But she brought me $100 back and said that's all I'll get back because of the time and effort she put into it. She told me to sign a paper so I did and she asked "is that your signature?!! Are you sure?!" I guess she thought I gave her a fake name and signature?! I'm just completely appalled by her attitude and way of taking the whole situation! I've member been so mad, disappointed and insulted in my whole life! Salon De Belleza Lilian - Oak Cliff; west Illinois - Dallas, TX |

    Scratches made by stylist after I refused to have my hair blow dried.

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    1 year ago

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    9 months ago

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    5 years ago

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    5 years ago

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    3 years ago

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    6 years ago

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    3 years ago

    El muchacho peluquero no sabe cortar pelo hoy me hizo un corte pecimo y tiene mala actitud

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    5 years ago

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    7 years ago

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    5 years ago

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    5 years ago

    Worst place ever!!!!! Burned my ear with bleach and tried to make it seem like it was my fault. Not professional at all!!!!

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    5 years ago

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    10 years ago

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    12 years ago

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    11 years ago

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    6 years ago

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    6 years ago

    Horrible service Asked for a haircut got something completely different! Payed $18 but not happy. I do not recommend.

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    6 years ago

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    8 years ago

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    10 years ago

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    10 years ago

    I had long hair and asked to cut just the tips and the lady left me with a bob...terrible

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    5 years ago

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    9 years ago

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    8 years ago

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    9 years ago

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    10 years ago

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    The Body Labb

    The Body Labb

    4.0
    (16 reviews)
    3.3 mi

    I had my full glam hair & makeup done by Omar...and OMG let me tell you how AMAZING he is!!!!! Such…read moregreat energy!!!! You will immediately LOVE him & his work....perfection!!!! He was so warm and welcoming and I instantly knew he would be my go to makeup artist here in Dallas. Seriously he is so adorable and positive and TALENTED!!!! True artist who knows his craft!!! I cannot wait to come back again. You wont be disappointed. I left feeling sooo beautiful

    To say I am disappointed would be an understatement. I really hope this was an "off" day and this…read moreis not something that occurs constantly. I am such a big fan of Jake and recently listened to a podcast in where she talks about striving to provide the best customer experience. Her team failed to live up to that promise. I think it may have been a lack of communication issue. I really do hope that's all it was. I scheduled a make up appointment the day of. I called the location and confirmed date and time. I live an hour away and was looking forward to being glammed up at The Body Labb with a MUA I had heard/seen so many great things about. I arrive to my appointment right on time. I had called ahead to advise them I would be maybe 3 minutes late and the young lady who answered the phone was so polite and said to not worry about it. So there was notification of me still planning on arriving to said appointment. No one greets me and the MUA I booked with had someone in the chair. I assumed maybe that appointment was late and it was about to finish up. I don't know anything about make up so I could not determine if it was half way in or almost done. After 35 minutes of waiting I finally said I was such time appointment and asked the MUA if i had some time to run to the store to grab something to drink. The MUA states yes. I go and purchase the drink only to come back and have the MUA tell me they are feeling ill and cannot take care of me. This is 45 minutes after my scheduled time. The person offered to have the other MUA work on me but that person had a few people there. I felt like if I accepted I would be an inconvenience and I would also be pushing my upcoming plans even more behind. My original person apologized and offered a discount for the next time I book and was very polite. I would've really appreciated a phone call to cancel the appointment if the person was feeling ill. I was there for 50 minutes total with no idea that my appointment would not take place. I could've tried getting in somewhere else. I declined the offer of the other MUA taking care of me because at that point I felt that i would be pushing my plans back even more. When I called to advise them on the probability of being late, I would've appreciated them to tell me that the appointment was canceled due to illness. I would've been understanding of that even if I was already close by. Maybe the MUA didn't relay the message of leaving for the day to the young lady who answered the phone. I hope this never happens to anyone else and this simply was an off day.

    Photos
    Cosmetics...
    Cosmetics...
    BODY WAXING
    BODY WAXING
    MAKEUP BY OMAR

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    MAKEUP BY OMAR

    Lilian's Salon De Belleza - hair - Updated August 2026

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