I placed an order for a Nuna car seat from The Piccolina Shop on May 31, 2025 after seeing it…read morelisted as available on their website. My credit card was charged immediately and I received an order confirmation. For several months, the car seat never shipped. During that time, communication from the shop initially seemed reassuring. Up until around January, I did receive responses, but each time I was given a different explanation for why the order was delayed and was repeatedly promised that it would ship soon. Over the course of these conversations, I was told the delay was due to things like tariffs, updated product codes, the color being in high demand, and other supply issues. Each time I was told it should ship in the next few weeks or months. Unfortunately, the item still never shipped. After months of waiting and repeated promises that were never fulfilled, communication eventually stopped altogether. I was left with no real resolution and ultimately had to dispute the charge with my credit card company in order to recover my money. After looking into this further, I found that other customers have reported similar experiences online. My advice to anyone considering ordering from this business is to proceed with extreme caution. Charging customers immediately for products that are never shipped and repeatedly delaying with new explanations is extremely frustrating and unacceptable. They claim to reopen in 2027. I hope they never reopen at all. Happy ending: I was able to order the Nuna car seat in the Biscotti color from a reputable retailer once it was back in stock, and it arrived quickly and exactly as promised. I only wish I could get back the months I spent chasing updates and excuses from The Piccolina Shop about why my order hadn't shipped yet. Thankfully my credit card company stepped in and refunded the charge during the dispute process. Lesson learned: I'll be sticking with reputable retailers who actually deliver the products they sell.

We were established customers and ordered a car seat for $795. It was never delivered and each week…read morethey told me "it would arrive the following week". We explained we could not wait longer. They said they cancelled the order and our charge card would be reimbursed in full. The STORE CLOSED WITHOUT NOTICE AND OWE US AND OTHERS MONIES DUE!!

Negative Feedback for Petite Maison Kids…read more I'm very disappointed with my experience. I ordered a cashmere baby hat twice, and both times the hats arrived defective and Very Poor quality. After returning both items, I received only a partial refund -- $14.99 was not refunded. This is unacceptable for a company that sells premium baby products. The quality control and customer service need serious improvement. I expected better communication and a full refund for returned defective items. Had to file claim with my bank.

I purchased a $400 coat that came damaged with a missing button, the button reinforces and holds…read morethe button on the front of the jacket, it came missing. I asked for them to send me a new jacket and all shipping costs paid by petite maison as their product came damaged. They said no. We will give you $10 go fix it yourself. Pretty disgusting service. You lost my business.

LoveShackFancy is a stunningly beautiful store. It's like a museum for me because I couldn't…read morejustify getting anything in this store. It's the most feminine store I've ever walked inside of. Everything is made of whimsical, white and pink delicate, soft, lacy materials. You'll think you're in a fairytale store, where you're shopping for your fantasy life, with your fantasy wallet. One dress I saw had a price tag on it, of $1,495. You'll mostly find special items for women, home and little girls. They offered me rosé wine while in the store. This is a unique, charmingly beautiful store, that will put a serious dent in your wallet.

The cutest store, loveeee everything pink and floral Clothes…read moreare amazing, a bit pricey, but it's really worth it

I really enjoyed going to roller rabbit today and getting a high-quality pair of pajamas for…read moremyself. The staff were lovely and very helpful. I feel the pajamas are a good value and a nice treat for myself. They seem like some thing I would have for many many years and really feel special when I wear them.

Bought over $400 worth of pajamas, asked the sales associate to wrap them since they were gifts…read more She goes downstairs wraps them up. Take the 3 bags and put them under the tree. Open one of them on Christmas today and it's missing the pants. Now I have to call them and either hope to get a refund or ? Service in the store is lacking, no greeting, no asking if we needed help. One of the sales associate openly rolled her eyes at another customer.

HORRIBLE CUSTOMER SERVICE. I picked out a few pieces for a gift and asked if they were on sale…read more The sales lady had no clue what is on sale or what is not. She snatched abruptly the handers from my hand and went off to check the prices while sighing. Greenwich location customer service Is terrible! Definitely not coming back! Furthermore they don't follow any AC laws, the doors to the store are wide open.

The Service Lisa has given me is outstanding, this is my second Christmas time shopping for my…read moregrandchildren at Jacadi in Greenwich CT. She helped to select the right outfits and remembered me immediately. I value the attention, and I like the quality of the clothes. It invites a customer to come back to shop at your Jacadi Store in Greenwich. Thank You, Gloria Neiswender gneiswender1@gmail.com Cell 203-554-3271

Love this store. This is definitely preppy and fits well with the New England vibe, but the fabric…read moreitself is extremely durable and their colors are always exciting. It is a chain, specially in this part of the country and you see them in all the prominent towns. Prices are steep, but the quote holds on and they do have sidewalk sales during the summer where you can get better bargains. One note of caution, their sizes run bigger so if you are a large, medium maybe a better fit here.

I'm shocked to see all the negative reviews. We love their clothes and the material is super soft…read more We recently ordered again and somehow had it shipped to an address we haven't lived at in over 5 years. I emailed and within 20 minutes they returned my email and are shipping them out again to our correct address. They didn't have to do that, it was our mistake but they were generous enough to fix our mistake with 20 minutes. Bravo Vineyard Vines! **edit - AND they overnighted them: amazing'!

A decent assortment of styles, horrible selection of sizes!!!…read more Deborah, the sales person is a nasty disaster! She was there the last three times I was there to buy suits. The third time I saw she was working there, I turned around and left. I bought my gifts online and sent them. Why would a salesperson, feel its ok to yell at someone!!! I wasn't the only one she yelled at, I guess the company feels it's ok to yell at its customers!!