I love this store! I see that a few people had problems with customer service, and while I would…read moreagree that many years ago, perhaps there was an issue with sales help, that is certainly not the case now. I find that everyone in the store is super helpful and they have a great selection. They are knowledgeable about what pieces you need for what outfits. I would highly recommend this store.

I was recommended to this store by a local boutique owner after purchasing several dresses. I…read morewanted to be measured and fitted for a few new bras. Before I went into the store, I called and was told I didn't need an appointment.I was coming in from out of town. The lady on the phone was very dismissive and unconcerned. I went to the store several days later and was given a reasonable wait time. While browsing, a man, whom I now know is the owner, approached my friend and said he heard me ask about getting measured for a bra and wanted to make sure I was going to buy one. REALLY? What an utterly rude and base inquiry. Couldn't you think of anything better to say to a potentially new customer? The customer service is just awful - very self impressed crew. I left immediately and did very well elsewhere. Stay away!

The best women's clothing store in CT. Dorothy will help you choose clothing that is flattering to…read moreyour figure.al service is outstanding I am not a size 6! More in the 16 range. Dorothy will special order just for you. She has helped with selections for a family wedding and rehearsal dinner. I will not be wearing a dowdy "mother of the groom" outfit to either event. Rather I will be wearing elegant, flattering clothing. Prices are similar to to Nordstrom, L&T and other high end mall stores. The personal service is terrific!

This is the absolute best women's clothing and accessories store in all of Fairfield County. I have…read morebeen a client for 26 years. Every time I wear something from dorothy's, people stop and ask me where I got that beautiful outfit. Dorothy has an incredible eye for fashion, and her pricing is so reasonable. And she will never let you buy anything that won't make you look fabulous. She is the best, from casual to business to festive wear. A must!!!

Haven't been here in a while but came in today on a Sunday to shop for a loved one. Hope was the…read morecashier and she was great! Got my mom and I in and out. The clothes were organized and fully stocked. Really amazing sales, that makes you want to buy more than you planned on purchasing. Very nice variety of things too; sneakers, sandals, swimsuits, jeans, overall.

A nice shop to get clothing and footware for the kiddies at reasonable prices and excellent…read morecustomer service . Located in white plains on Tarrytown rd via one of many outdoor mall strips with plenty of parking..It's my cuzs daughters birthday and I let the sales gal do all the work in finding a dress , summer jacket and casual shoes for a 9 year old and I like all 3 picks . Good variety of clothing and footware for boys and girls and everything is neatly displayed and organized so you can browse with ease .Glad I came here as the targets stuff is ok but Carter's in white plains is a bit better .4. stars on my yelp meter .

I don't typically write reviews but I had such a fantastic experience, I had to gush. My son is…read moregetting married next weekend and I had two of the same dress, one a bit too small and the size up too big. It's wedding season and they're very busy but they fit me in and knew exactly what to do. One week later I came back in for my fitting and the smaller dress fit me perfectly. And the icing on the cake, its a female owned small business: 3 sisters who all are extremely talented and absolutely adorable. I can't say enough about them!!

Fantastic! This place is the place to buy all your Gala and bridesmaids Prom dresses. It's been the…read moreIT place for over probably 40 years. As I'm reading some of the reviews be considerate of the women in this shop who have to deal with the MOMs not the teenagers. Shame on You. In today's society everyone is too sensitive. For goodness sake if someone were to tell you that your kid needs a size up! you would have a heart attack for someone telling them that. Today's shops are afraid of suggesting anything that might offend you because everything offends everyone Get it straight. It's not Their fault. It's yours. They're catering and staying in business so you don't have to go online and get a tight, cheap, poorly made, non refundable, no contact piece of fabric. So we all can enjoy a Special Day. A step Ahead is Fantastic! Thank you for all that you do. You are appreciated and you have made Millions Happy!

I was completely swept away with the superb assistance provided by an RL sales specialist named…read moreLaurie Stine. Ask for Laurie. She's lovely. Very helpful and pleasant. In no way pushy or snobbish. I have been ignored in the past at that same store but not today. I didn't plan to really shop when I initially entered the store but I saw some shoes that I HAD to have and she helped me build a beautiful outfit around the SHOES:D I ended up spending $3k and leaving extremely happy.

Recently went in for a pick-up of on-line order. Item didn't fit correctly so the staff made…read moreexcellent alternative recommendations AND they had in-stock all the recommendations in my size. The staff could not have been more knowledgeable and personable!

Always helpful, innovative with event clothes, and can dress you from head to toe! My particular…read morefavorite was a wedding in Kiowa, SC !! I had dress in bigger size altered to fit because it was no longer in stock! It fit like a glove and loved every minute of wearing it! Hope the new place works out! Nice location!

I had a horrible experience. A fast-talking salesgirl talked me into a MOB gown for my daughters…read morewedding. I asked for navy and tried it on in cranberry because I liked the style and hoped it would come in another color. It didn't. I acquiesced. I paid $800 and left the dress there, intending to return for alterations. Unfortunately, the wedding was cancelled. The no-return policy is understandable to prevent woman from wearing an expensive item and return it for cash. However, this dress never left the store. It was never altered; but, they adhered to their policy Best part: the salesgirl offered the alternative of a voucher for the amount, less a 25% restocking fee But, the voucher had to be used within the next two months

My 15 year old daughter loves this new store on the Ave. It's like Lester's and Brandy Melville had…read morea baby! Super cute clothes/accessories without the crazy price tag! Owner/sales staff down to earth and super helpful! Must check out;) Yay! I loved being able to find a great party dress / accessories for her in about 10 minutes.

Dane is the absolute best and makes my visits enjoyable, every time. This location is smaller than…read morethose in neighboring cities but the service and selection are great.

Extremely disappointing experience. I purchased a luxury watch in October, the band failed after…read morebeing worn only twice, and I returned it to the Greenwich boutique in early November. Months later, I still don't have a replacement band, haven't received any meaningful updates, and communication from both the store and corporate has essentially stopped. At this point, the issue isn't just the defective product, things happen. It's the complete lack of accountability, follow-up, and basic customer service that's most frustrating. For a brand positioned as premium, this level of after-sales support is frankly unacceptable. Still waiting for someone to take ownership and resolve what should have been a simple situation so I can wear my watch!