Can never get hold of him, he never answers his phone or gets back to you after leaving a message .read more

I've been using Mark's mobile dog grooming service for my little Yorkie Millie since she was just a…read morepuppy she's 5yrs old now. I couldn't get a better service Anywhere else, Millie can get a bit nervous at times but Mark is fantastic and very patient and treats her like she was his own, she always comes back to me happy and wagging her tail! She smells beautiful and Mark will groom her just as I ask. He's so gentle too and nothing is too much trouble for him! He even Fones me 5mins b4 he arrives so we can take Millie outside to meet him so she's not so nervous and now she is great and happy to see Mark! Wouldn't want anyone else for my Yorkie! Trustworthy honest and reliable.

easy to book an appointment, communication brilliant, i had my 3 dogs done today and they hadn't…read morebeen done in a while so he had his work cut out for him, he done an amazing job, even the excited puppy thank you Sara

Barbara has groomed our since he was a puppy. She really cares about the dog and puts the dogs…read moreneeds first. She is kind & loves dogs. Our dog loves Barbara & her husband. We wouldnt go anywhere else. She is fantastic. I like him short all over. He has age lumps & bumps on his skin and she is very careful with him. 100% recommend..

i have always found Barbara to be highly professional and reliable and in my opinion is an…read moreoutstanding quality groomer and trust her implicitly with my 11year old Cavapoo who isn't the easiest customer as he once had a bad experience elsewhere as a pup.

Our dog was badly injured. These groomers shaved his penis and testicles (we believe with a razor)…read moreand he developed an infection. Our vet reported the following: groom on Friday, very close shave over testicles and prepuce. Prepucial discharged started over the weekend. Superficial linear wound/scab along prepuce. Scrotum is very red. Inflammation of skin over scrotum. Prepucial infection. We hope the dog will recover soon, but he showing signs of anxiety in additon to the pain and discomfort. Think about it before leaving your dog with this people. I also query how the managed to keep a large dog quite while his skin was being cut and he was bleeding. Unless of course they used sedation, but I will never find out the truth on this.

Nice local dog groomers…read more Regular place to take my dog for her trim. They do a great job with her, drop her off, pick up a couple of hours later. Dog comes back well groomed and not stressed at all. She seems to like going back.

After a recommendation, I took my 18month old Rottweiller to Pets @ home groom room today In…read moreStaines, What a fantastic experience for both me and my boy Bruce today. He's usually groomed elsewhere every month and it's a bit of a worry as he's always nervous And a lot of groomers are a little frightened as he's a big boy. The lady was absolutely fantastic from the minute we arrived with him, fluffing around him, very confident with him and very loving, she was speaking to him and petting him, letting him smell her and making a real fuss.. which he loved!! when I picked him up he was full of beans, with the big rottie smile and bouncing.. oh he had had lots of fun !! He was singing whilst the blow drier was on.. which she found so funny !! My Bruce is my baby and so loved And I'm sure we all worry about our adored pets.. I would recommend Staines branch without any hesitation. I booked again straight away and asked where I can leave a recommendation as I'm sure for any responsible pet owner it's always good to know your loved pets are well looked after and most importantly .. happy... and so reasonably priced .. of course he had everything !!! He looks and smells Devine !! Thank you so much xx

My mum has used this groomers since 2018 has always taken to springer spainal. He is a anxious…read morearound grooming always do there best for him. Today was my first time using for my cockapoo who is a pickle around grooming he has came away happy beautiful cut. Thank you for taking your time my boy he looks and smells absolutely amazing.

Sweeney Todd has been reincarnated as a dog groomer. My cockapoo will be traumatised for ever. We…read moreasked to tidy up his face and tail. OMG his face wash shaven right down and hiss tail was left with a six inch bald spot. These breeds look best with a full face and bushy tail. Put your bets on mine is running at Wimbledon dog track next week. The girl who cut him should apply for a job in Feltham nick shaving criminals heads. Not happy Diane K

Good service. They also do an excellent job. Good communication before the visit and you get a…read moremessage when the dog is ready to collect

Excellent groom, very professional & speedy too!!! Significantly quicker than previous groomers…read morewith drop in quality. I'll absolutely be going back again & happy to recommend.

I've been having Tom & the gang walk my dog every day for a few months now and they've been a…read morepleasure to work with. I love knowing that my dog is getting a nice walk in Hampstead Heath every afternoon. They're flexible and extremely easy to work with. We've had a few times where we've needed to cancel at the last minute (illness, working from home, etc) and they never, ever give us a hard time about it. I could not recommend them highly enough.

Tom, Nick and the rest of the team walked my Jack Russell every day for months and I have only good…read morethings to say about them. When my daughter was born I was really worried about how my dog would get his regular exercise as I really wasn't confident taking both the baby and the dog to the park everyday, especially on days when the weather was rubbish, but city pups proved to be a complete lifesaver. My dog absolutely loves his walks and they are soo good for him (a 'un-exercised' Jack Russell is an unhappy Jack Russell). The team genuinely love and care for the dogs, in fact, now that my Baby is a bit bigger I take my dog to the park myself and we've bumped into someone from Toms team at the park a few times and my dog is sooo excited to see them, he starts following them and forgets all about me !!