I ordered a refurbished iPad in excellent condition from Best Buy on line through their app. It…read morewas so easy to do. I had no trouble at all with the app. Yesterday I picked it up and when I got home I loaded it up with all my favorites like my old iPad. Everything was great but when I went to scroll it was difficult. I had to slide up three or four times till it took. Today, Bev, and I went back to Best Buy and they had the same issue with scrolling. The manager said I could get one from the open box /sale/display items to trade. They did not have any so he said to get a new one around that price. I was beyond thrilled to see Best Buy stand behind their product. The Apple iPad is great. Belinda was the sales lady that helped me yesterday when I picked up the item. She is so friendly ,professional, kind and understanding. She was fabulous and knowledgeable. It made picking up the item a joy. Today when I was bringing the iPad back Belinda was at the front door welcoming people in. She smiled big and called me by name. (She remembered me) and asked what I was up too. I showed her the issue and she called the manager over. He took great care of me. I think his name was Shepard. If I got the name wrong please ask Belinda she will remember. Chemo brain hits me now and then. Thomas was the salesman that helped me pick out an iPad. He was knowledgeable and kind. He answered all of my questions. The representative look at the iPad I was returning and reset it. It was scrolling. I tried closing a window and I got an error message. So I did need to return it. Thomas walked me back to the front of the store to check out. Belinda helped once more. Her kindness is greatly appreciated. I'm so happy I purchased from Best Buy Go to Best Buy and you will love what they have. Willie

I spent over $5,000 on TVs in one day. The biggest tv I ever purchased a 77" Samsung tv costing me…read more$2300. Within a month the tv is just a paper weight. No power. Best Buy replaced it. Within two months no power again. Now it's 61 days after purchase one day over the time I can get a refund. I call customer service. Could hardly understand them. I have to go through Samsung. I find out via the reviews that I'm not the only customer with the same problem. Then why is Best Buy and Samsung purposely selling lemons. They tell me I have to get tv repaired three times in order to get some type of lemon clause. Wasted my money and now they want me to waste my time. Will never shop at Best Buy or buy Samsung again. Update: I emailed the CEO of Best Buy and someone got back to me the same day. They will be exchanging the tv with entirely different one. No more Samsung. Hello Sony. They will also be refunding me the difference

Went here on Tuesday March 17th 2026 with my mom. First we needed to return some black pants that i…read moreordered online, as i misread the sizing guide and picked the wrong size. But at least returns are easy. James helped me and the process to return my items was easy. He was pleasant too. My mom and I then looked around the store, at the clothes, and she picked out some of them to try on at home. Womens section seemed a bit small, but perhaps is set up differently than what I am used to. We also went to the grocery section and brought 2 for 7 salads, worcheshire sauce, good and gather salsa, another medium salsa, some good and gather cheese. We also got birds eyes vegetables 3 for 7! We then went to a cashier and paid for our items. Hope to be back in person shopping soon!

Champions leggings and pull over top to match help me find my products I've asked you aboutread more

Persons working front desk helpful (or at least try to be). Manager is quite arrogant. It's…read moreunfortunate because a manager like that sets the tone for a location. Since yelp seems to need more words for this review to be completed I am adding this sentence at the end.

You asked me to review so here it is. UNNACCEPTIBLE.!!!!…read moreTechnician didn't bother to introduce himself. Was dismissive Only recommendation was to send ipad to Apple for $250 repair. Will never visit ANY citymac again Will advise Apple engineer that recommended this store of my experience Referred to store by Apple support. Previously they referred me to Best Buy. Went there and they at least tried a Restore. Apple next level higher technician stated that citymac had higher level software tools. Let's see. 40 minutes at Best Buy versus 5 minutes at citymac.

Do not use these people. I cant imagine they can even stay in business. came to our home to fix…read moreour range. charged us more than $100$ to assess the problem. a year later "the parts have not come in". and he won't do anything more. found out fro our next repairman he tools some parts with him. a piece of work.

I'll try to make a long story as short as I can. I went through my home warranty company to have…read moremy GE Monogram oven and cooktop repaired. The oven wouldn't self clean and there was an issue with the electronic ignitor clicking after a burner was lit. A-1 Appliances in Myrtle Beach, SC was dispatched on FOUR separate occasions. One guy twice, two guys twice. On the last visit one said to the other, "Hey man, I feel sorry for tou. You're going to be here working on this one a long time today!". Shortly after that comment, they closed up my oven and said they couldn't get parts for the issues and were packing up to leave. I said I would look up the parts and let them know where they could order them. They left and said they would call me later and get the information from me. I text the man I had been dealing with, Russ, (all four visits) and let him know I found the parts. He text back he would call me at 4:00pm when he returned to the shop. I never heard back from him. I logged onto my email around 8pm that night and see my warranty company had closed out the claim because A-1 Appliance quit. I was so confused. I called my warranty company. They told me A-1 Appliance literally called them after they left my house and told them they were quitting my job. No explanation whatsoever, no phone call from A-1 Appliance to me explaining what was going on or why. Nothing! The next day, I called A-1 Appliance and asked to speak to the manager. Up to this point I had always been kind and considerate to the workmen that came out and with Al the manager on the phone until... I asked why they would just up and quit a job and not even contact me. Al said, "Oh, apparently we're on a different timeline than your home warranty company. Someone was probably going to call you eventually." I was shocked, Al also said, he thought I should just call GE directly because a screw was stripped and his guys couldn't get it out. WHAT? I did the research to find original, new GE parts online right away (which they couldn't find, if they even bothered to look. I even had to find a copy of the GE Manual online for them because they were so inept!). Now, I have an oven that they messed with and probably did more damage than before they originally came out and don't have a working oven or cooktop! I should have known right away on the first visit I was in trouble. I asked the tech if he had any trouble finding my place? I live behind another neighborhood you have to go through to get to my house on the Intracoastal Waterway. His reply, "Yeah, when I saw your address i was surprised anyone in that neighborhood would have your kind of high end appliances!". WHAT?! I couldn't believe what I had just heard. Al, "the manager" said to me when I questioned him as to why a company would be so disrespectful and unprofessional? His reply, "Listen, I told you to go through GE directly yourself. What else do you want from me?". My, reply, "Nothing at this point (although an apology would have been something), then I told him I'd be leaving a bad review on Yelp. He didn't seem to care and started mouthing off when I finally hung up on him. My advice, do yourself a favor and go somewhere else. Worst customer service and total inept technicians on high end appliances. They are truly out of their league in a sea truly qualified appliance companies in the Myrtle Beach area.

If you are looking for quality products and good service, keeping going. This store is not for you…read more If, I can leave zero stars I would. We purchased a phone case and screen protector. Within a hour the screen protector was bulking up and showing a crack. The phone was not dropped or damaged. We returned to the store and they advised they could not be blamed. They either put it on wrong or their brought is defective. They were not helpful all! The young man that sold us the items attempted to help us, but another man Intervened and was very rude. He said it wasn't his fault and can give me a discount for another one. If you are at Boardwalk at the beach? Skip this location. Drive to find quality!

We bought a drone for my son with his money. They are junk. Extremely hard to fly and battery lasts…read moreabout 5 minutes before needing recharged

Helpful friendly people. I always have positive interactions with employees. And the savings in…read morefuel pays for any membership

Went here on Wednesday June 24th 2026 with my dad to pick up more items that we needed. Again, we…read morestopped at bjs gas before coming here, and then went inside. Wasn't busy at all when we went, parked, grabbed a wagon, and got started on our shopping list. We looked at the pool items and brought a float that one can sit in. We then headed to the refrigerated section and brought some milk. Again though the only recent date they had was 07/06/2026, and it went up! We also brought salads 3 for 10, some strawberries, and some grapes. we also settled on pineapple and cantelope. We also got some oatmeal and cinnamon toast crunch cereal. When we got to the register, we noticed that they were having a deal where you spend 150.00, and get 50c off fuel at the bjs gas station. by the time we rang up everything, we needed some more items so, got some toilet paper and paper towels. Since it wasn't busy, an associate held our items at the register for us. when we returned, the coupon got us just below the deal, and then went back for cleaning supplies for my shower. finally made the total with a grand total of 168.70! paid via bjs card. Thanked the associate, who was also pleasant. She also told us that one has a week to use the gas 50c off. Oh, and also got my glasses tightened at the bjs optomologist that is located in the front of the store. She was pleasant. Once glasses were tightened, person in the front checked receipt and then we went on our merry way!