All the bad reviews are true. Please do not place your loved ones here, my grandpa was placed here…read morefor a short term he was hospice so we knew we wouldn't be here long and gave the place a chance despite the bad reviews, because of the location. Rounds were barely ever done, hours went by and nobody would come in to reposition or check his pain. We would constantly have to go out and ask, sometimes they couldn't find or see the orders for the medications that we knew were already acknowledged and approved by the hospice team. They weren't proactive about his constant fevers unless brought up by us. My grandfather was very fortune to have family by his side around the clock to advocate for him.But it's terrifying for any patient that can't communicate or advocate for themselves. We had about 3 good nurses, one aide in particular always had an attitude when being asked for help.

We had to place my dad in this facility for memory care/skilled nursing because it was one of the…read moreonly options that accepted Medicaid spend-down at the time. Unfortunately, our experience there was very difficult. The memory care unit is rundown and always had an unpleasant smell. My dad frequently expressed that he did not feel well cared for, and during visits, he often looked unwell and not like himself. The overall impression we had was that care was inconsistent. Food quality was also a concern. Meals often appeared the same day to day and were not very appealing. We also had concerns about his medications and felt there may have been periods where he was overly sedated, although we cannot confirm that. Communication was another major challenge. It was often difficult to reach staff by phone, and responses were inconsistent. When we began searching for a different facility, we did not receive any assistance, even after multiple requests for help finding Medicaid-accepting options, and ultimately had to do all of the research ourselves. That said, we understand how demanding caregiving work is and that staff are likely overworked. However, we feel strongly that elderly residents deserve consistent, compassionate, and attentive care. Once we were able to move my dad to another facility, we saw a significant and immediate improvement in his condition and overall well-being.

Be careful with the promises this company makes because they fail to deliver. I had a bad…read moreexperience with them. Not only did the manager not keep his word several times, but on the day they the housekeeper was to arrive, she was forty minutes late, and came looking like she was on her way to a nightclub or strip joint with her false eyelashes and heavy make up on. I did not accept the service. After all, trusting someone around your home and valuables is very important and, quite frankly, I didn't!

From the owner: Number 1 for Home Health in Chicagoland!…read more Specializing in: Skilled Nursing Services -Vital Signs -Disease Management -Catheter Care -Medication Counseling -Administration of Injections -Laboratory Testing -Pain Management -Infusion Therapy -Post-Surgical Care -Wound Care Home Care Aides -Work under the direct supervision of a Registered Nurse to assist patients with bathing, dressing, grooming and other personal care needs. Therapy -Physical Therapy -Occupational Therapy -Speech Therapy

This is such a nice company to work for. They treat the employees and clients really well! They…read moreoffer ongoing training & fun events too! They are super patient and no matter who you speak with in the office, they all are willling to help in every way possible!

My mom lives in the Northwest Suburbs and we finally decided that she could no longer "do it…read morealone". We had gone through a lot with my dad before he passed away and so we knew what we wanted and what we didn't. Unfortunately, the informal network we used for my dad didn't have women caregivers so we were back to to square one. After doing a lot of research with the local senior center and online we called For Papa's Sake, which is based out of the town next to where my mom lives. From the very first phone call I suspected we had gotten lucky. After a couple of calls and some group discussion between me, my mom and a For Papa's Sake senior person we decided we'd try them out. And am I glad we did. They listened to my mom's and my requests, likes, dislikes, deal-breakers etc. and they never batted an eye. They did say it might take a bit longer than usual (given our needs) to find the right care giver, but they called back in less than 5 days and we had a care giver within 10 days to 2 weeks of that 1st main discussion. That care giver has worked out so well. It has really improved our lives and I can go days without worrying about my mom...what a relief. That's what For Papa's Sake provides: relief! If you are looking for an alternative to a nursing home or aged care facility or whatever you want to call it, For Papa's Sake really cares and I would encourage you to give them a call. They have worked out great for us and I would not recommend them for something so important if they weren't doing a great job.

They provided professional and excellent care for my mother when I needed someone fast. Jenny…read moreCastillo met with us at our house and thoroughly explained their services. The next day she had a caregiver for my mom and they got along very well. What a relief! Thanks again Jenny!

Having past experience with The Key caring for an elderly parent we called them when I unexpectedly…read moreneeded some care following surgery. An excellent decision! Nancy and Gail took the time to explain options and respond quickly to what became a changing situation. The home health aides were all pleasant, competent, and respectful. They offered assistance as needed, and made the experience of being dependent less difficult. In particular Sophie went above and beyond to help identify solutions to problems, write up a care plan, and made getting help with bathing and personal care pleasant rather than embarrassing.

I've been working with this company as a caregiver for about a month now, and I'm very happy with…read moremy experience so far. My case manager, Mary S., has been incredibly understanding and supportive. She really works with my schedule, which makes a huge difference, and I appreciate how flexible and accommodating she is. It's clear that she values staff and makes an effort to ensure everything runs smoothly. One thing that stands out is how she recognizes and appreciates good work. Feeling acknowledged for what I do motivates me to continue providing the best care possible.

Behalf Mr. Michael Collins, Mary is very capable our relationship with her understanding and…read moresituations when I need when the caregiver need to stay longer, and coming early for doctor appointments. She has no problem adjusting the schedule.

The longer my loved one is here the worse it Gets. I feel the staffing could be More attentive to…read morethe Residents in need, this would avoid any complaints. cameras should be an Option in each room for both management and family members to view. The schedules need to be more consistant and customer service is most important. Don't expect a call back anytime soon unless it has something to do with new residency.

This is for Bridgeway independent living. The good…read more.. Caring staff Beautiful campus Nice apartments Nice dining My parents said that moving the was the best thing they could have done. The bad... You must have an attorney review the contract before you commit the large deposit. For my parents, there I was no way to get the deposit returned until their exact unit was re rented. This did not happen until about 5 years after they vacated their apartment, and three years after my mother passed. There was a lot of follow up needed to help make sure this occurred . For whatever reason, Bridgeway could not rent the unit. They had over 20 vacant apartments for years. They also requested that we pay for apartment improvements out of the deposit, which we did, even though they held those funds with no interest paid for 17 years. This was a very sour ending for what could have been a excellent experience.

Like anyone else, I headed straight to hospital when my uncle got hurt or sick. Hospitals having to…read morecare for so many people and wait times, it was hard. It was even tougher when I was out of town. I've always felt sorry to my uncle since I couldn't be there for him, when he needed me the most. While trying to find alternative ways to take care of my uncle, I found this home healthcare service called, 'Primus.' I was skeptical at first since it's not me who's taking care of it, it's a 'service.' I've met John, manager of Primus, and Diane, the care giver, to discuss how my uncle will be taken care of... It looked simple on paper, but the 'real' services that they provide, it was better than expected. I couldn't tell the difference at first but a week or two later, I saw it. My uncle's got healthier and happier. What I wanted for my uncle, Diane and Primus team took care of it. I'm looking forward to how well my uncle will be. I'll write more later...

My mother is under the care of Primus Home Care for the last 3 years now, and I feel that my mother…read morewouldn't have made this far without Primus. Both case manager and caregivers are very caring. I will definitely entrust them until the last day of my mother. I recommend them without reserve!!!

Thank you for your caring and professionalism during my Mother-in-Law final months. We received a…read morelot of help during the time when our family needed the most. Your staff was very nice and kind to our Mom and we really appreciate everything you had done. Thank you!

Jenny Novy is absolutely amazing! She is completely motivated by helping seniors have a better…read morequality of life. I met Jenny when I was working to get an aunt and uncle's long-term care insurance policy reinstated after they let it lapse due to impairment. Jenny listened to our story and gave me great advice on how to move forward. Now that their policy is back in force, we plan to use Jenny's group for their in-home care. An extra bonus is that Jenny deals directly with the insurance company, making things easier for the families. Thanks for your help, Jenny!