I do not recommend dealing with this company. The Clinton office is incompetent. I won't go into…read morethe details but Tina is extremely rude and unhelpful. Tried for weeks to get my prescription filled and was strung along without success. Very bad company.

I can't say enough nice things about this pharmacy. They always go out of their way to explain…read moreeverything to me in detail. They also go out of their way if there is ever any billing issues (I know this from experience). In my opinion they are also the best place to grab up high quality essential oil at a great price. They have plenty of other neat things that you would expect from a traditional small town drug store. They will always be my go to in Clinton Oklahoma!

Not sure they will even care since this is the only review for this "mom and pop" local medical…read moredevice store. To that point, if any other customers will even look here. A sleep apnea diagnosis requiring a CPAP machine brought me in. They have a contract to kick out these devices to service members via Fort Sill's clinic paying most of the tab for the USG. And they clearly know that. The staff was generally laissez fair, tricked out in "scrubs" without any sense of urgency or personal interest. They already broke out the main device without me even having a choice. So, the reason for the 2 stars: I got the distinct impression - shared by a colleague with the exact same experience - that the person that helped us was more concerned about filling the order (with proper pricing) defined by doctor than what I really needed. They glossed over the equipment with a clear lack of empathy or a demonstrated familiarity with the kit indicating it was personal preference. Wow. Essentially, fill the order, give general guidance (nothing is returnable), and let the customer know what they didn't have and they'll let you know when it's in. More to the point...the implied message is that customer service is secondary to filling the order...probably due to the fact they are a sole proprietor or one of a few in the area. How they run out of stock is beyond me when they know they'll be paid and the government will keep sending them "clients" (using the term loosely as the rep was more concerned about billing me properly than whether I knew how to use this completely foreign equipment). Two stars may be too generous and the staff and owners will soon find out that more is expected...especially when you are on the USG gravy train. Bottom line: they clearly feel like they have the market cornered and have tired of effectively dealing with the people side of the business. Very disappointing and, if I was you...spend your money or your insurance company's money somewhere where the customer actually matters.

This is by far the best medical supply business in the area. The staff are very friendly and…read moreprofessional. They have good quality stuff also.

I didn't catch the names of the people that worked there but they were so nice to me. I just…read morerecently had a c-section and in need of a postpartum belt. They didn't have my size in. The lady that worked there called around town looking for one with no luck. The gentleman that worked there asked his wife if she could bring her old ones to the store. They didn't fit but I put them together to make it work. Thank you so much! Small towns are so much nicer than big cities

This place has always given great service to our family over the years. It is a comfort to know…read morethere is a place who will do everything they can to help you receive the best of care and service. Whether it has been repairs to equipment, a need for new equipment or supplies, or consultation we have always received courtesy and prompt, careful service. You can count on quality when you purchase from them. Unlike another in this town, they stand behind their warranties.

I would like to commend the Wichita Falls Health line store for their great over the top customer…read moreservice! Not only did they work with me on my forgetfulness of missing appointments but gave me the best run down and operational information on my new medical device that anyone could ever have been given. You feel like you are the only customer they have ever worked with and you are helped and always asked if you understand everything before leaving the store. I would especially want to "Thank" Tammie Terry and the young lady who took so much time in explaining the medical device to me, Katrina. This is a place of business I highly recommend! It is also a business that I WILL continue doing business with for all of my health care needs if possible!

I had been working with Healthline Medical to get a new CPAP machine. I spoke with a young lady…read morethere on Thursday, during the call she made some comments that concerned me. Comments such as if I purchased a CPAP machine there then I would be buying the shell and not the entire machine. Sold separately would be items like the water chamber, the tubing, and the filter. I have used CPAP many years and I know that periodically you have to replace the water chamber, tubing and filter. I was totally unaware that this would be the case when purchasing a new machine. I felt this was not a fair way to treat a senior citizen so I decided to purchase elsewhere and cancel the order with Healthline. I have been a customer with Healthline in the past and either did not know they did this or they did not do it. Either way I gave three stars because they are a good company and maybe this was just a hostile employee. I hope to still do business with Healthline in the future just not with that particular young lady.