Continues to be the worst customer service. Billing department hold times in excess of 45 minutes. Getting erroneous bills and can't straighten it out. read more

Physician of 30 years writing this review. The rep for this company refused to provide oxygen for a patient despite the patient being hypoxic with rest. I and my office kept jumping through hoop after hoop and could not satisfy them. Rude, ignorant and arrogant. Further I tried to get this gentleman's supervisor and no one answered. read more

No one WANTS to need a CPAP machine, but if you're someone who does, this place is a Godsend. It's a little hole in the wall, no doubt about it, but the staff is friendly, knowledgeable, and go out of their way to make sure you get the help needed. From back-and-forths with your Dr., and your insurance company, to helping you get your mask fitted perfectly, to re-ordering your supplies, these guys do it right. read more

They must have been sold because no one knows what is going on. The company does not have anyone answering the phone now who knows what is going on. It is now run by call services who know NOTHING about what is going on. I wonder how much the CEO makes by routing everyone and everything to a call center. GREED is the new business model. Abject GREED. They don't remember you calling and do not send supplies. I am looking to see how many zeros the CEO makes each year for not delivering supplies. This company is run by a robot or call center. They say whatever you want to hear. Find somewhere else to get supplies. This is a money machine. How American businesses have fallen into the abyss. This one is gone down to Zero. read more

Horrible company. Never sent me a bill for CPAP supplies back in January. I got a text today (8/31/25) from a collection agency. Are you kidding me? Very unscrupulous. I would give zero stars if possible. read more

If I could give this company a subzero!. They've been sitting on my nebulizer medicine for 4 weeks while I struggle to breathe and each time I call, Lincare would not give me a reason why the medicine is still not delivered! I've spoken to my doctor's office multiple times asking for help and Lincare tells them that they've been trying to call and have not been able to reach me since receiving the order, but that's not true. They haven't called once and there is no missed call or message from them. I called again today and told the customer service fellow that I'm having a hard time breathing and need Lincare to follow through and please send my medicine. The idiot who answered my call then told me that my account has been closed with their company for sometime. I told him that my doctor's office called them about a half hour earlier and was told that Lincare has been trying to reach me to deliver my medicine but hasn't been able to get ahold of me which wasn't true. He said there is nothing they could do because my account was closed. I lost it, which I don't like to do. I told him I need my medications in order to breathe and they've been holding onto them for over 4 weeks and to please transfer me to a supervisor. He said he couldn't which then I really lost my s--t until finally, I was transferred to a person who said she would give the local Lincare office in Delray Beach a call because their store delivers the medication. She put me on hold for a few minutes and when she came back, told me that after several attempts to reach the Delray Beach office, she was not able to get through to them but sent an urgent email requesting that they call me asap. A couple of hours later, I received a call and when I asked what the hold up on my medications was especially after my doctor's office has been calling them to send the medication for the past couple of weeks, the gal told me that they've had the medication ready to deliver for the past 3 weeks and doesn't know why it's still sitting in the box at their office. This is the 2nd out of 2 times this has occurred with them since starting on these nebulizer medicines in February. This is horrible and very concerning because breathing is obviously important but not important enough for this company to care enough to deliver the much-needed medicine timely and without so much stress! End result, called the doctor's office and put in my 2nd request to change to another company which we will do as soon as my medication is delivered. read more

rudeness from multiple staff members. could not find my paperwork after 3 years of regular visits. made me wait for a long time. completely unaccommodating and did not receive an apology or satisfactory solution. complete lack of kindness. would not go back. read more

Got discharged from hospital in early evening and Lincare was there an hour later. They showed me how to use the home plug in oxygen, as well as setting me up with what I call travel tanks (lasting about 3 hours each when set on 2) When I needed to get 4 of the empty tanks replaced, they actually gave me 6 full tanks. Since the local office is nearby, I can just bring the empty tanks in and they replace them, along with other supplies (they gave me 7 new nasal cannulas!). Everyone has been very friendly and helpful. I would definitely recommend them for anyone who needs oxygen throughout the day. read more

I often phone them to send out supplies. Too often, I've had to call them again to send out my needed supplies. "Oh, who did you speak to? We have no record of your order." They bill Medicare promptly, but serve the public? Not very well. read more

I am so happy that I found a place to review, much kindness and understanding, as always. i spoke to Patrick, which i was happy about. We spoke a while and he said I was due for a nebulizer compressor. He gave me proper instructions to give to my allergist, Dr. Friedman. He was very patient with me, believe me. I gave the office info and today i have my nebulizer compressor. so glad that it went smoothly, and I have what I need. Have been dealing with this company for many years, they have always been kind to be and have taken care of my medical needs. I do appreciate it very much. The young lady Amy who brought neb compressor was very kind and sweet. A few gentle kind words are so important to an elderly person. Harriet Z. Ritter read more

They are OK as long as there are no problems. However, if there are any issues, you have to call the "Compliance Department". Those people routinely put me on hold and leave me there until the connection gets dropped. read more

This review is for the shipping department. I have never had any trouble with the costumer service. They are top notch. The shipping department -10. I truly have had enough of there lets just toss it in a box and be done with it. Every shipment has been a reused box and who cares packing. So this time they get minus zero stars. The water tank for my Dream station was cracked no use to me now. Pictures are worth a thousand words take a look at my two read more

Lincare - Medical Supplies Near Me - Delray Beach, Florida

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No stars here!,,, In all my years the insolence, attitude nastiness of Patrick is unacceptable in customer service . I ran a business for 30 years and you DO NOT speak to clients in the tone or with the nasty attitude he used to speak with me. He offered absolutely NO help at all , It takes a lot for me to loose my temper but he brought out the absolute worst in me!,, Shame on Lincare for letting him speak on their behalf. I'll be looking for a new supplier!, I'm just blown away at what a Jerk he was read more

Complete failure. I just moved to Miami and needed a new cpap supplier. Was referred to this company because of close proximity. They called me for an initial consultation and were supposed to follow up with an email after they contacted my physician. Weeks went by without an email or follow up. I then contacted the Doral Center where the "receptionist" took down basic information which was already provided by my insurance provider and my physician and was told they would get back to me to schedule an appointment. This was again 2 weeks ago without a word. Complete garbage outfit. Don't do business here, they don't care! read more

I am just appalled at how lincare stays in business. I just spoke with someone named Patrick in the Delray Beach office-he was rushed, rude and unprofessional. I am a new patient in Florida and merely want to get my service orders transferred from Connecticut. I am just amazed that someone like him represents this company or are all lincare employees just like him!! Wish I could give a ZERO rating. read more