The service was wonderful and the sales girls were incredibly knowledgeable and accommodating! I did not find anything I loved, but they have a wide selection of styles! They really tried to find me something I would love read more

I do not recommend this place at all. The manager is rude not only to me (bride) but also to my mother. I wish I could say great things about my experience there trying dresses on and finding "the one" but sadly that is not the case. The manager spent more time gaslighting my mother and I than actually helping us. Instead of correcting the issues we had presented her she all but kicked us out of the store. read more

Rosa was tremendous at helping me find my wedding dress. She is a wonderful lady and super nice. Love my dress and can't wait to wear it!

I am one of four sisters. We have been to every wedding dress shop in Strak County and the sourrounding areas in search for "The Perfect Wedding Dress" over the past few years. Linde's is the nicest and most helpful staff, bottom line. Linde's makes finding the dress you have always dreamed of a fun and enjoyable experience without pressuring or rushing you to make a decision and get out of their shop so they can squeeze in another bride. They have alot of dresses and may be helping more than one group at a time, but some how you still leave there feeling like you were the most pampered bride in the building. They do not work on commision so they are not high pressure.The want you to take your time, enjoy the moment, and have fun looking for your dress. They made looking for " The Perfect Wedding Dress" a fun experince, the way it should be. One great features Linde's offers is that they let you look through the dresses to pick the ones you want to try on. Henri's Cloud Nine in Minerva makes you sit there and they bring you dresses they think you will like. Which only works if you know what you are looking for. Another great feature Linde's offers is a staff that is very knowledegable. After giving my youngest sister a chance to try and figure out a dress style on our own, Rosa was able to picked out the perfect dress for her b/c she "Listened" to what the bride said she liked and did not like. They have every style and all the major brands. They will even store the dress for you for free if it comes in before your wedding, Abbots and other bridal stores charge you for this service. My sisters and I really can't say enough positive things about them. Linde's could give Abbot's Bridal, Henri's Cloud Nine, David's Bridal and all the other Bridal Stores a lesson in how to treat a bride and her brides maides. When you are buying the most important dress of your life and spending what is probably the most you've ever spent on a dress you don't want to be harrassed or feel pressure from the sales person. Linde's was just all around a great experience for my two sisters who did purchase thier wedding dresses from them. Our only regret is that we didn't find them in time for the first two sisters to purchase thier dresses from Linde's. read more

I got my wedding dress at Linde's and had a great experience. Rosa was wonderful to work with and very helpful. I felt like she really listened and focused on me and picked dresses based on my feedback. I tried on probably 15 dresses at Linde's and then came back a few weeks later to try on my favorite one again (and purchase). I never felt pressured or rushed, even when I was being indecisive. I also appreciated Rosa's honest feedback - she helped me pick the perfect veil as well! My only bit of constructive criticism was that it got very hot in the dressing rooms. I really think they should have better a/c in those rooms. read more

Linde's Bridal & Prom - Bridal Near Me - Massillon, Ohio

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We stopped here when we were shopping for a wedding dress for my sister. I cannot believe we had never heard of it! This place was beautiful and they had an excellent selection of stunning dresses in all styles, budgets, and sizes. The staff here were all very knowledgable and the customer service was impressive. We had been to other shops where consultants were assisting multiple brides at the same time but here we received individualized attention. The consultants were incredibly kind and offered great suggestions. I had a wonderful time here making memories with my sister as she said YES to the dress!!! Definitely worth our drive out to Massillon. read more

Heather did a good job assisting my daughter select and accessorize wedding dresses. However, even my daughter's favorite at Lindes did not compete with two others found at two different local bridal shops. Dressing room or layout was not as convenient for her entourage as other shops. However, I believe we may have had a smaller dressing room as larger dressing rooms were already occupied. Service was good and they do have a large selection. read more

I went wedding dress shopping with my friend. Rosa was our consultant and she was absolutely amazing. She was so patient and knowledgeable. We had such a fun day working with her and she found my friend a dress that was everything she wanted. This was only the second place we went and it was a completely different experience. read more

Very unprofessional. Rosa asked us our budget when we went in. She proceeds to give me daughter dresses that was double our budget to try on. Then pressures my daughter into buying the dress that was double the budget. NOW we are struggle to pay bills. read more

I took my daughter homecoming dress shopping for her first dress. After trying Macy's and Dillard's and various other stores, we ended up at Linde's. At first it was great. The girl that was helping us was very nice and attentive. But then 5 other girls showed up to try on dresses and we were shoved aside until we were ready to check out. It wasn't her fault...she was the only one working on a Saturday! She ran downstairs to check us out as we told her it would be great if this dress came in another color like turquoise or a pretty blue. She agreed, took our money and ran back upstairs to help the other girls. After we got home we noticed there were color swatches attached to the dress...one of them was a Tiffany Blue. I called immediately to see if they had it in stock, but had to leave a voicemail. I waited until Monday and still no return call, so I called them. Gail answered the phone and was very helpful and said she would call the designer to see if they had any in stock since we wouldn't have enough time to special order. She said she call back later that day or Tuesday. She said 'He' really didn't like them doing exchanges or returns (I am assuming 'He' was the owner). I had to call back Thursday (I was giving her the benefit of the doubt) and she apologize for not calling back...she was busy (probably the only one working) and said they didn't have it in stock. So, if you are looking for super great customer service...I wouldn't recommend Linde's. Dress selection was pretty good. Unfortunately they lost out on the next 3 years of homecoming and prom dresses from us, not to mention from her 5 female cousins that will also need to be purchasing dresses as well. read more

I was in need of a bridal gown, and quick! I was getting married in 6 months and did not have much time to find a gown! Rosa made the experience extremely easy and nonstressful! She was finding dresses off the rack that I would of never picked just by looking at them. She INSISTED that I try "this" and "that" one on. The ones she picked were my absolute favorite! I ended up trying on just three dresses before I fell in love with one! All the staff at Lindes were more than helpful and had excellent customer service. They had an abundant selection of dresses, something for everyone! They also have layaway, which is nice to make monthly payments to make the actual payment seem less overwhelming! I will absolutely be referring friends/family here for future dress needs! My sister bought two of her dresses here and had similar great experiences involving Rosa! Thank you for everyone at Lindes for helping me find my wedding gown just time! read more

What a wonderful experience. Gail assisted me in finding my wedding dress. After I picked out a few, she looked at the styles I was interested in and asked if she could make a suggestion. She came back with the most beautiful gown that I had passed up! I cannot thank her enough for finding the perfect wedding dress for me! read more

Came here as a bridesmaid in my best friends wedding. Told the person taking my measurements that my husband and I were trying to have a baby but that I wasn't pregnant at the time. They didn't place our orders until everyone paid which was a few months later. I was pregnant at that time and I knew I would be 2-3 months postpartum and would be bigger in the chest but back to normal size otherwise. They suggested I order 2 sizes bigger, thinking they knew their stuff I did as they suggested. After losing my son I am the same size I was at fitting. Instead of my dress being 2 sizes bigger, which wouldn't be bad....it's FOUR sizes too big. Entire dress has to be re-do costing me an additional $130 dollars. When I called to complain and see if anything could be done, they were rude and tried to flip it completely back around on me, saying they never have these issues and have been doing this for 30 years. So unbelievably helpful. On top of that, they sized other bridesmaids wrong as well who actually went to other stores and got measured and we're sizes smaller. Don't go here if your hoping for reasonable prices or good customer service. Highly disappointed and disgusted. read more

I had two wedding dresses I couldn't decide between. One was here and the other was at David's Bridal. I tried on the dress here two times because it was a hard decision for me. The first time I went Rosa was a sweetheart and helped me so much. The second time I went back I tried on the dress again and decided the one at David's Bridal was the one I wanted. I told Rosa and she instantly went from being a nice woman to being very rude. She told me that I will have the same dress as everyone else and that I obviously don't want a unique dress or I would go with the one at her shop. she proceeded to say mean things like "you don't want the most beautiful dress, I don't care someone else will buy it. You wont be getting a nice dress like this one. Everyone else has the dress you want from David's Bridal. If you don't want the most beautiful dress that won't hurt my feelings I don't make commission." in a very rude tone. She just kept telling me i have the same dress as everyone else and it wont be special. Then acted like I had ruined her day. I went to David's before this shop and told them I was trying on another dress and she said to choose whichever I felt best in that if the one at the other store makes me feel that way, go with that one. Rosa was very rude and I will never recommend this place to anyone. Picking my wedding dress was supposed to be a happy moment but she ruined that for me. Thank goodness the people at David's were so nice and I felt much better after I went there. So if you don't want a two-faced person helping you I don't recommend you go here. Or at least...don't let Rosa help you. read more