I am waiting for my prescriptions while feeling horrible and nothing...I've called twice, all my…read morelabs are in...I cannot get help. no return phone call, nothing. in the meantime, I'm at a loss for help and have been charged almost $250 and a months wait with no help. I think I've wasted my time and money. If you need menopause help quickly, go elsewhere. Signed, Still Miserable Update: I called corporate and they got in touch with regional, who then got in touch with the office. The office finally called me. It turns out that Lilly, the NP I was seeing, has left the office and my stuff just completely fell through the cracks. My scripts have now been sent in, finally. However, I'm wondering how things will be going forward and likely will be switching to a different provider as this experience has not let time feeling confident in the care I will be needing in an ongoing basis.

My experience was beyond disappointing from the start at this location…read more I have been in healthcare for more than 30 years and patient care has always been my biggest priority. With that being said, I know things can be busy or staffed and be shorthanded, but I'm not sure if that was the case. From the moment I walked in for my 1st appointment I felt very unwelcome! The receptionist barely acknowledged me was short unfriendly and almost seemed just irritated to be there. I have excellent insurance and I'm ver knowledgeable with insurance. She just told me my copay was $99 with no explanation, to me that was more than normal but I paid and will confirm with my ins EOB the costs. One of the responsibilities of a receptionist or front office is to set a 1st impression of a practice and this was a big failure on her part. The nurse that took my vitals was pleasant, the PA was great, knowledgeable and explained everything well. The second nurse that took my blood was outgoing and friendly, this gave me hope about my future appointments. I scheduled my follow up for a week later to review my results. On my second appointment there was a different receptionist and she was more pleasant. I was brought back quickly and a new nurse came in took my BP and explain another provider was here today than the normal one. She left saying she'd be in shortly. I waited 50 minutes no one ever came check in on me or explain why I was waiting so long! I would have been ok if someone came in, apologized for the wait and gave me an update but that never happened. After a hour of nothing I went to the front office and asked for a copy of my test results and said I've been waiting a hour no one has come in, I'll find another office. I was more shocked by the total lack of professionalism when she never once apologized and just printed my results out and handed them to me. I would not recommend this place to anyone I know. It's a corporate medical office and you would think they'd have better trading in place for their team. This was my worst experience ever and I still don't know what I paid for? Update!!!! As I thought I received my EOB today and they charge my ins more than $800 for a visit with a PA and blood work. Per my EBO I was only to pay $24. I'm not dealing with these people that abuse medical billing codes. I'm filling a complaint wit BCBS. I'll let them deal with their billing department. Always check your benefits and EOB most of these large Corp managed care facilities are run by business people that expect you not to catch their misuse of billing!

physician, very comprehensive and identifying any medical issues and potentially other outside of…read more expertise where she would refer me

I was recommended by a friend. I made the appointment, called UHC to change my primary care…read moredoctor, told them I had an August 20 appointment. The receptionist told me to pay $195 and Irefused. It does look like a Med Spa.

Urgent care but does not have ability to do blood tests. Diagnosis is made by ruling out flu/Covid…read more& taking symptoms into consideration. Don't waste your copay if you think you need actual labs done. Nice clean facility but dogs were in a cage nearby barking and growling uncontrollably. I felt bad for them. No one wants to hear all that noise through the walls when you are not feeling your best.

If you make a reservation, you don't have the long wait. Excellent care. I have been here a few…read moretimes already and never had one single issue.

I been seeing Dr. Vu for many years, he has always shown great concern for my health and well…read morebeing.I have watched as healthcare has evolved into a for profit business across or country, and still receive the same service I did orginally here with him. His diagnosis 4 years ago with x-ray helped in getting the treatment needed for my condition in it's early stages. I am an informed patient and the best advocate on my body and health thanks to Doctors like Hieu Vu who take time to listen, understand and make suggestions concerning care.

I had Dr. Tasneem and she was AMAZING. Never been validated and more informed about what I'm going…read morethrough. She explained everything so well and I'm honestly excited to come back.

Just called this office and waited about 20 rings before I got to speak to a receptionist…read more The only doctor (a gentleman and I wanted to see a woman) taking new patients has appointments starting this July, 5 months from now. So I take it as a "NO way will I be seen until then."

Dr.Georgekutty is the best doctor I've ever seen. Her office help needs improvement though.read more

Was heading to my appointment I had schedule for a month in advance, took work off and live about…read morean hour from them. They called me 15 minutes before i arrived and said they didn't treat what I was coming for. My annoyance is with it being scheduled for a month as a new patient how they didn't look at that until 15 minutes before but wanted to continue to send me messages about all the forms I needed to fill out which I did the first time they sent it so I'm not sure why they continued to message me after all forms were completed. So I do not recommend this office as they don't seem to know what they are doing and going to a cancel an appointment 15 minutes before someone arrives.

Amanda Wickson is an amazing health care professional. She listened to all the problems and went…read morestraight to work helping me get help with finding a lot of specialists and hopefully I am on the way to better health care. If I need anything I can call and if I have to leave a message it's returned within an hour. Everyone in this office are so sweet and very kind. Thank you for your patience and kindness

Dr Poquiz office is excellent from front desk to nurses always willing to go the extra mile for…read morethe patient, they are compassionate and kind. NP Chris Ray is excellent spends extra time with you to explain everything. i thoroughly recommend Dr Poquiz.

Good folks and a good doctor. I travel from Keller to see him. Very thankful for his contributions.read more

We had a great experience at this office. The office itself is very clean and the staff are great…read more Most importantly Dr.harbison made a great impression on my daughter. She was very kind, attentive, and took our concerns seriously! Would give 10 stars if I could! Only downside is we had a little bit of a wait time to be seen for our appointment so you should plan accordingly if you are on limited time.

Dr. Harbison and her team are wonderful, they're all very accommodating and kind…read more Dr. Harbison is fantastic!! She listens and ask questions. I felt very comfortable with her right away.