Warning - don't get your ring adjusted in this shop! They are very incompetent and rude and take a…read morevery high price for adjustment and every time for any little change, despite they made a mistake. They have no mindset for customerservice. Just the opposite. They can't admit any failure, and instead they discuss with the customer and blame the customer. In my case, I couldn't fit the diamond ring after having it adjusted to smaller size three times with different solutions, they recommended. And the owner didn't believe me. I still can't, but I simply had to stop meeting the owner, because of her rude and accusing tone of voice and verbally assault on me. The way they handled my situation doesn't fit for a fine jewellery store, and for a store depending on the customers to buy. I had to pay for getting my ring back, despite of not having solved the size of the ring for me. And after they made a last adjustment, despite I had said clearly NO to it, and asked for getting my ring back. After som days I could get it, but then it was adjusted further, and the owner admitted to have allowed it, because she meant it was the right solution, but I still couldn't get it on over my knuckle. I am still affected by the whole experience. I have never felt so helpless and frustrated. As another write, I never experienced such awful service as in Pigen & Diamanten.
As another reviewer wrote, people deserve to know to STAY AWAY from this store, for your own sake!
It doesn't even deserve one single star.