If I were Don Boop I would have fired me after the first couple of weeks of him taking on my refinance. The entire process was a complete shit show a a result to a nightmare divorce that Don got put in the middle of. The leaps & bounds that he & his team went through for me to get my rental property refinanced were beyond heroic. I would say that the time that Don & his team had to devote to help me through this unfortunate time was probably not even close to the profit margins that they would normally make. I know and can truthfully say that Linear Home Loans is and will be my first choice for Home loans in the future & that Don Boop is a 100% straight shooter & a friend for life. I've never met him in person but he has proven himself to me that he doesn't back down from a challenge. read more

I've worked with Don twice now--first when I purchased my home, and most recently for my refinance--and I can honestly say he's the lender I trust with the process. Don is incredibly knowledgeable, patient, and always willing to walk me through every detail so I feel confident in my decisions. He made the refinance process smooth and stress free I always felt like he had my best interest in mind. I truly wish I had more friends or family in the market to refer to him because he deserves all the business. Whenever anyone I know is buying or refinancing, Don will be the first person I recommend. Highly recommend him! read more

We worked with Madeleine for our first time home buyer process. She went above and beyond to make sure we did not lose our dream home. Her work ethic impressed the escrow team as well. If you need someone to secure the home you really really want, we truly recommend her! She is punctual and has great communication. We are so thankful, Madeleine! read more

I have recently finalized another mortgage for a new residence with Madeline and her assistant, Chris. I have consistently experienced that my needs and concerns are addressed in a highly efficient manner. Madeline is exceptionally approachable and demonstrates empathy towards any issues that may arise. At this juncture, Madeline is familiar with my situation and can even anticipate that I will return for refinancing in the near future when interest rates improve. I genuinely believe she is an outstanding loan agent and a tremendous asset to Linear Home Loan. read more

Madeline and Linear Home Loans is amazing. We've worked with her twice and each time the process is so smooth. She is knowledgeable and so quick to respond. We love working with her. read more

I was referred to Don by my dad and it was a pleasure to work with him and Linear Home Loan's. He had tried to go through two lenders (including our own mortgage provider) but got the run arounds. We decided to take the leap and do our first home refinancing and Don was incredibly patient with all of our questions (there were many) but he was there along the way. We were glad we did it and even referred another person to him based on our own great experience. Thanks again! read more

Madeline Lam Linear Home Loans: I don't often write reviews but I kept telling myself through this entire process I couldn't wait to write a great review about my experience here. I only hope I can do a justice here... Words cannot explain how grateful I am for Madeline Lam. This woman works magic! Not only with her making what I thought was the impossible, possible but in record speed. From the moment I called her not thinking anything could be done for me at this time and only hoping I'd get a little guidance of all the things I'd need to do for a loan way in the future she talked to me asked all the right questions she knows the entire process so well and instilled so much confidence in me. Madeline truly made me believe in myself in such a powerful way it's hard to describe even the strength and motivation I felt after every time I got off the phone speaking with her! Even to today how strong, motivated and confident I feel! She is so much more than a lender! This woman truly cares and you can feel it and will know it right away after speaking with her. Madeline has Heart of gold and the most calming voice yet will fight fiercely like a tiger to get you what you need when you need it! Madeline would Always come to me with solutions and options and never with worry or problems, she would already have it all figured out before calling. She made this the most smooth seamless process and I know it was only because all her hard background work that I never had to see, know or worry about a thing!! She just gets things done. Madeline You are the best in the business beyond professional with a loving heart and that's what I was told from a great friend who referred me to you and they were absolutely right!! I will always know it's because of you that my daughter and I will be able to start this great new journey of life in our an amazing new home and in the best neighborhood where this sweetest, most exciting childhood memories will be made!!! Yahooo!!! I love you! My Mom loves you and my sweet baby girl does and doesn't even know it yet!! We are forever grateful for you!!! I cannot thank you enough and words can't describe how perfect my experience was with you I would recommend Madeline Lam to all of my favorite people I love in life!! Look nowhere else, Madeline Lam from Linear Home Loans is your girl % without a doubt!!! Thank you!!! read more

I can't say enough great things about Don Boop. Both homes we've purchased in the past 6 years we've used Don and despite doing our due diligence and shopping around to see what rates were at and what points other lenders were offering, Don can't ever be beat! He always gets you the lowest rate on the market and once you start the process to secure your loan, he checks in with you constantly to make you feel comfortable and guide you through every step of the process. Don is extremely personable and after your business is done for the month you need him, your relationship doesn't end. My wife and I have received holiday cards and birthday cards from Don and the team since 2018 when we first worked with him, and although that may seem like nothing to some, it's the little personal details that matter to others. Don Boop will always be the first person we call and hopefully with how much we rant and rave about him, we have helped him gain a ton of business moving forward as well! read more

Madeline is the best. I will only secure a loan or refinance with her. I met Madeline when I was shopping around for a loan. Madeline was the only person that took her time to explain the whole process and all my options to my wife and me. She has been in the business for many years and her experience shows. She is very patient, she is so easy to work with, she is very thorough and her assistant works just as hard. When I was considering refinancing my loan, she helped me to pick the best time to lock in the loan. She helped me to make decisions based on the numbers of the loan and interest rate. She helped me to get through the appraisal and got my refinance taken care of!! I came to her first when I was considering a rental property. She helped me figure out my interest rate and told me a few options that I would need to think about, including a way to drastically reduce my escrow costs (this was available because of a condition of my purchase). After about 30 minutes of helping me, I asked her if she would be my loan officer. She then told me that she can't do it because she doesn't work in that state. She could have told me that from the beginning when she knew she wasn't going to be the loan officer, but she didn't just brush me off. She answered all my questions (seriously 30minutes!) without rushing to get off the phone. She was still helpful as if she was going to process the loan for me; telling me about all these ways to save money. She didn't have to do that, but that is how Madeline is. read more

We were first time home buyers and Madeline was extremely helpful. She was always very quick and patient in answering my all my questions. She was also very proactive and worked well with my realtor in order to make sure no one drops the ball so that escrow would close on time. Also, in a competitive market, it was hard to buy a house since other buyers were offering much more than we could afford. Thankfully, Madeline was able to work with my realtor to put together a competitive offer that helped us purchase our first home. We highly recommend working with Madeline!!!! read more

We have used the crew at Linear Homes for a number of mortgage transactions. They have always handled our business professionally and have met every deadline thrown at them! Well done Linear, we look forward to the next one!! read more

Madeline Lam is the most dedicated lender I work with. She is helpful and patient especially if you are a fist time home buyer. Not only she will answer all your questions and she provides you with very compatible home loan rates She finished my loan less than 15 days, and made sure to communicate with me daily. During the escrow period , she did her best to educate me with loan knowledges and make sure I got the best deal. I have used other lenders, none of them will put this much effort on their clients. I highly recommend Madeline to home buyers , she works hard, reliable and made my home buying experience easy! read more

My husband and I have used this company many times and would trust using them again!! Don Boop is my go to person there and he has always taken good care of of us!! read more

Madeline along with her team is great to work with. She has the knowledge, expertise, customer relations, and heart with what she does and is the best at it. She has been and is our go-to person! read more

Total bait and switch. Great saleman's to get you in, nice and personal (Don).... promised a good interest rate and no points/fees, etc. Said he'll walk me through the process. Started to get into the process, filled in initial info and was waiting to hear back from them. Nothing. No call back. I finally called them enough times and gave up. I would not use this company at all. Really upsetting because I thought I finally found someone who I could trust and would help me with my questions. Very stressful process with them I finally went with BofA and they were terrific. read more

My refinance loan with Linear was wonderful. Madeline Lam is responsive, always kept me in loop on the progress of my loan and explained things clearly and thoroughly. I received the best rate. I recommend Linear read more

I have been securing new and refi loans on my homes for more than 40 years, with a total number of approximately 15 to 20 loans over that time period. Madeline Lam has managed my most recent 4 or 5 loans, and she is by far the best lender I have ever worked with! Her rates are always the best around. She is highly professional and very knowledgeable about the lending process. She is very pro-active, always 3-steps ahead of all the other participants in the loan process, finding and preparing for any of the unforseen challenges that can arise during the loan process, so that everything keeps running smoothly and quickly and on-time. She is a very nice person who cares for people. I hardly ever write reviews, but Madeline is so special that I feel it is absolutely important to get the word out. read more

I sold my home with the help of Madeline. She went above and beyond the "call of duty" to find the right buyers and to get my home prepared for the best price possible. She worked tirelessly. I'll never go anywhere else! read more

I was looking to do a refi on my primary residence and came across Linear Home Loans in the local paper. Their interest rates were very competitive and I put in a call to the office number. I spoke with Madeline who was able to answer my questions and walk me through the process. I was very impressed with her professionalism and knowledge of the process. I can tell right away she takes pride in her work and is dedicated to her clients. As we were about to move forward with the refi I had a change of plans which didn't allow me to proceed with the refi. Nothing that Linear Home Loans did but it was on my end. If I did move forward with Linear I know could trust Madeline and Linear Home Loans to take care of my home loan needs. read more

The 3 key people you absolutely need in real estate are a good agent, a good inspector, and a great loan officer. Financing can make or break any deal and is often the most time consuming part of a real estate transaction. I had the pleasure of working with Madeline Lam on an investor Loan and she is one of the best! read more

I'm a homeowner and like many prospective homeowners out there, we all want to find the right Real Estate professional to help us with probably the biggest transaction of our life. Trust me when I say this, finding the right Real Estate agent/broker can make the world of difference in getting the home that you want. For my wife and I, purchasing a home was the big deal and we did our research to make sure we found someone who would represent our best interests. We were very lucky to have found Madeline Lam and her Linear Home Loan Team. We were so impressed with her knowledge of the real estate market that we used her professional services not once, but twice on our last two home purchases. On both occasions, she was extremely helpful and made the process easy and painless. The most important thing during the whole process was that we always had complete trust and confidence that she had our best interests at heart. At each different times in our lives, when we were ready to make a move, she helped us find the right home for our family's needs and got us the best deal. She was able to secure our loan with great interest rate and the loan was closed in less than 30 days. Madeline Lam and her team was absolutely amazing. They always responded to my emails and text right away. Madeline made us feel like we were part of her family and always put us at ease. She took care of us as if she was helping her own family member and from the moment we met her and throughout the entire process, we always felt we were in good hands. She went above and beyond our expectations as a mortgage broker and truly is a cut above the rest. If you are in the market of buying a home or Refi, we highly recommend Madeline Lam and Linear Home Loan team. They are very knowledgeable and their level of professional expertise is outstanding and her team was so pleasant to work with. Madeline and her team are passionate about what they do and it's evident in how they treat their clients and the results they achieve. If you are on the fence or need help with finding that right real estate professional to help you, look no further. We are so grateful to Madeline Lam and all her hard work and in the end we all came out a winner! Thank you so much Madeline and your team for exceeding our expectations and finding us the home we were looking for! Thank you! read more

Don Boop is the best that I have worked with. And I have done about 10 mortgage transactions in the past 30 years. If you have all the proper documentation, then Linear Home Loans should be able to give you the best rate. The loan process is very tedious but very quick and efficient as it is 90% on-line. All data and documents will be verified to the last detail. I have referred Don to 2 of my colleagues since my refinance was completed last week. Just for reference, I just refinanced 3 months ago with another lender. Don was able to help me to lower my rate further. read more

Quick to respond, friendly, helpful, good rates, sent out weekly updates. I would recommend them. I personally worked with Madeline Lam and Cynthia. read more

Madeline Lam was incredible. After having a not so pleasant situation with another lender, Madeline took over my refi and completely saved the day, and saved me thousands of dollars. I cannot recommend her enough!! She was truly a God send. read more

I can't speak highly enough of our experience working with Madeline Lam as first time home buyers. Madeline was not only responsive, but also proactive in making sure we were brought along in the process and prepared each step of the way. She even went above and beyond by making herself available when we had issues with our escrow company and had incredible patience as we worked through the difficulties of a "Coronaclose". I always felt supported and comfortable reaching out to Madeline with any questions and each interaction was pleasant. And to top of all off, Linear Home Loans had the most competitive rates we found! read more

If any company deserves zero stars, it's this one. Tried refinancing multiple properties through them as they supposedly offered good interest rates and expenses, but it turned out to be an unbelievable combination of incompetence and lies. After locking in rates, filling out the paperwork, providing a check for expenses, and signing their notice to move forward, they managed to literally get nothing done. Some of their many failures: Promised things they didn't deliver, lied about reasons why they couldn't deliver. Changed cost estimate dramatically (from around $200 to $5000). Failed to lock rates after they said they would. Failed to subordinate loan after we provided payment for this. Failed to move forward on loan after we completed all their paperwork and provided them the both written and verbal notice on multiple occasions. Failed to provide needed paperwork. Failed. Failed. Failed. I've worked with numerous loan companies over the years and this was by far the worst experience of them all. Avoid this company at all costs. Completely incompetent. Not trustworthy. read more

Don and his company were great in getting us re-financed. Originally went with the bank that held our mortgage - what a disaster. Have dealt with Linear over the past 10 plus years and they came through again. We got a much more competitive rate and the entire process barely took three weeks. Would highly recommend to anyone looking to re-fi and take some equity out of their home. read more

Madeline and the rest of the team were total professionals. With my busy schedule, their portal for sharing and reviewing documents made the process very easy. read more

Other than their competitive rates, the major reason I decided to go with Linear Home Loans on my refinance was the positive reviews I read of Madeline Lam. WOW my experience with Madeline followed those reviews. I have refinanced a few times over the last 30 years and Madeline is the best I have dealt with. She makes you feel like you are her only client. She is knowledgeable, pleasant, responsive, and thorough. I couldn't have asked for a better experience. I highly recommend Linear Home Loans because of Madeline. read more

Madeline and her team thoroughly took care of me throughout the refi process. She kept me in the loop and everything was done online. Fees were low and satisfaction is high. She comes highly recommended. Thank you for everything! read more

madeline lam at linear home loans , was personable, always answers when you call, kept in contact the entire time, explained every step; what a great relationship; her assistant chris was so helpful to assist was helpful, friendly and very helpful guiding me through functions on computer, and very patient; overall great experience read more

Madeline and her team are excellent. Very professional and knowledgeable. I had a short escrow, and Madeline was there every step of the way to answer all the questions I had about the process and to make sure everything went smoothly to close on time. A real pleasure to work with. Highly recommend. read more

We had the pleasure to work with Madeline Lam. She helped us throughout our loan and purchase process. She is the best lender we ever had, she took the time to explain us things and was available for us at all times. She really made the whole process a lot easier. She looked after our best interest securing for us a very good interest rate. I highly recommend Madeline! read more

Great people to work with. Fast closing. Lowest costs. Better rates than the big companies. What more could you ask for?

Having refunded my mortgage several times, I feel like I'm quite qualified to make this review. This was a cold call on my part one Saturday morning to start information gathering. Madeline called me back within minutes and walked me through the process her company has in place. Although I hadn't intended to jump right in without shopping around, I felt so comfortable that I decided to go forward. Linear has an online system to track submitted and outstanding documents. Madeline texted me with daily, ongoing updates and it never took her more than 30 minutes to get back to me. Everything was in layman's terms and i felt like I really understood all the details. If you're somebody buying for the first time, I highly recommend you call Madeline to walk you through this process. The customer service was unlike any I've experienced refinancing before. I couldn't have asked for a better experience. read more

Great teamwork to help me with my VA refinance! Found Don and his team through Zillow and at first I wasn't sure what to expect but Don made me feel comfortable when explaining the process for me. Through his careful planning and a little luck, Don and his team held out on locking in my rate before the market started going up. I lowered my mortgage over a point which translated into big savings long term. I did a straight refinance with no money out so I was able to save about $300 a month on my mortgage P&I and escrow. There was relatively minimal paperwork that I had to turn in and he managed to defer my next payment for a month so I was super happy with the outcome. The whole time I was dealing with Don he always thanked me for my service in the Navy and genuinely seemed like he had my best interest in mind especially when he returned my calls/e-mails and made himself available at critical times in the process during after hours. I went with them because my (service) federal credit union had offered like a 0.75 much higher rate, took forever to get back to me, and kept passing me around client specialists delaying a possible lock in rate I was monitoring through the news. Don and his team helped me get through the process pretty quick. After all the random letters telling me to refinance, I finally gave in to the process and right now I am sure glad I chose these guys because the outcome worked out in my favor. read more

To have the ability to experience relief and calm in refinancing is unheard of except with Don Boop and his team. This is my first time refinancing my home, and the process was structured, smooth, and successful! At every step he kept me informed and with anticipation requested the required documents. Don provided the support and expertise that comes from years of experience and dealing with all possible scenarios. Don problem solved and provided solutions to each challenge and obstacle. His ability to provide confidence in the process was astounding!!! To date I still receive other offers to refinance, and none are as comprehensive, and none are a better value than what Don provided. I am so pleased and feel reassured that I have the best possible rate and a smooth transaction. I recommend Don Boop because of his honesty, integrity, intuition, logic, and expertise. Thank you, Don, for helping me get the best loan, within the delineated time frame, and with an easy transition! read more