I have used Preston Rent-a-Bomb whenever I come to Melbourne…read more Adam their reception is courteous and efficient, nothing a problem. I recently had an accident. Adam and his manager sorted it out within two hours with a replacement car to my doorstep. Well done on great service.

Really disappointing experience. When we returned the car they took it down the back and told us…read moreto go to the office. Then we're told the car is "dusty" and a $25 cleaning fee applies. Look down the back and the other employee already had the car soaped up and no evidence of dust is there. Oh, and they take a $400 deposit and refund the difference so they can just hold that money until you agree. It felt really sleazy and like they had rehearsed this particular move a few times. If you're renting from them then make them declare the car is returned in good condition before they are allowed to move it away or start cleaning it. Just really poor behaviour from them and we're quite disappointed.

Front desk, customer service representatives, are completely rude have zero customer service…read more skills. Now I can see why they are the only rental car company that had cars left.

Very friendly service, was in and on my way within 10 mins. Dropping off was hassle free. Make sure…read moreto book online and google some discount codes to save some money. Will definitely rent from here again.

This is the best car hire company I have ever dealt with. Cash payment is no problem and the staff…read morewere very helpful. The deal was unbelievable and they were right - there is no catch! Brilliant service and highly recommended than those other 'stuffy' car rental businesses.

Please really think twice before renting from here. Firstly their online system does not show what…read morethey truly have at this location. We made an urgent booking the night before, only to arrive there in the morning to find them without the car we needed. We had to settle for a smaller car, but the car was very very old, the brake light was not working (clearly no prior safety check), driving the car was hard coz of its wear and tear and it had a very bad musty smell. Not to mention the guy at the counter was unplesant. Never, never again!

I've seen some unfavourable reviews for this company, but our experience was a good one. We booked…read morethrough an agency for a car from Sydney airport and Atlas was the provider. Everything was fine. They have a new base in O'Riordan Street, which is easy to find. The car and the service were very good.