While looking for a slab my family drove all the way here from Anchorage. When we entered the…read morebuilding, the first person we encountered said she was busy and directed us over to another lady for assistance. That lady (older, strong accent) was not friendly either and begrudgingly showed us back outside where the slabs are located. There is not an indoor showroom like you'd think an Alaskan place should have! The ground all around the area was dirt and super muddy with puddles. Not ideal! The lady quickly walked us out to the slab area, looking incredibly annoyed, and within about 2 minutes she said "I'm going back inside I am cold". Maybe Granite City should supply their staff with winter coats if their customer area extends outdoors. All in all there was NOT an extensive selection (color-wise etc) to choose from, we did not find what we were looking for, and the entire visit wasn't pleasant at all. Avoid this place if at all possible on your journey to home improvement.

Like most Alaskans in the middle of a remodel in 2021, I have experienced serious delays, customer…read moreservice nightmares, damaged cabinets and an all around awful time. After having my kitchen demolished, I was quoted 10-12 weeks to get my granite slab shipped, and an additional 3-4 weeks for cutting and delivery. Yes, you read that right. 4 months. Obviously that wasn't going to work, so I set out to find another countertop locally. After calls around town, I was starting to accept the idea of no thanksgiving, no Christmas, no New Years events and I'd be lucky to have my house back by Valentine's Day 2022. Then I called Granite City. I spoke to a very nice lady yesterday who promised me they had slabs on site, and in my color scheme. I came in at 9am and thanks to Gena, in 20 minutes walked out with a quote that made me cancel my order with HD on the spot. I actually saw the granite we ordered and instead of waiting months for my templated granite to be cut, delivered and installed, it will be less than 2 weeks. Granite City has been a breath of fresh air in a horrible renovation.

I am writing this review to alert anyone using Briley Contracting/Construction for any work to…read morereconsider their decision based upon my personal experience and a legal action against them based on a fire I had in December, 2023.. I can prove everything claimed in this review. Here's what you can expect after signing a contract with Roy Briley and discussing your project with them outlining what you want. They will agree to everythin; the sky's the limit. Then the game begins. The first thing Briley will do is pressure you to to surrender all the money the insurance company allocates for your job (if it is an insurance job) directly to them. Do NOT do it; keep the funds in a separate account specifically for your project and pay for the work as you go AFTER you confirm the work was actually done and completed according to industry standards in a professional manner. If you don't, you will lose any leverage you have later if something goes wrong. Your money will be gone. Briley's owner and key employees are in on the scam, willingly and actively participating in the crimes they devise to extort money from their customers; I believe this is considered racketeering which, from my understanding of the definition, are coordinated efforts by multiple people in an organization that typically use fraud, extortion, threats, and intimidation to repeatedly earn a commercial profit. They will tell you a date when it will be completed. It won't be. I was told I would be back in my house in 7 months; I have been stuck in a hotel for 19 months now. Work will start (eventually) but then it will stop often for months at a time. They will come and spend a couple of hours and then go to another job. They often go several weeks or months without even entering the premises. This was the case with me; 7 months and nothing inside was completed. The only work attempted was painting, drywall and paneling and it was a disaster, it looked horrendous, and they also punched holes in my walls that did not exist before. I fired them in August. Absolutely no remodeling work was ever completed. I came in after the firing and am completing the job myself. Immediately after I received 3 final invoices that varied by $31,000 between the three of them. He claimed he did 80% of the entire remodel. I asked which invoice was valid. He responded with a fourth one that was higher yet and started demanding payment again. I told him I wanted a breakdown of the charges, but they refused claiming it was proprietary. I told him I would happily and promptly pay them after I understood what I was being charged for. Had I turned over my insurance check they would have laughed all the way to the bank, but they were thwarted because I had leverage, having personally held the money from the insurance company myself, to fight back. To intimidate me further they demanded full payment for mitigation and storage after he was fired and held all of my personal property hostage where I could not access it for months. I consider that theft. Right after that he slapped a significant lien on my home for work he claimed he did. I asked for a breakdown of the charges. They refused and filed a full-blown lawsuit against me asking the court to order that my house be auctioned off so he could be paid. This company did nothing to earn what they were lying about in their perjurious claims to the court. I have/ am still being harassed, intimidated, threatened, frightened and pressured to pay. Now he ratcheting it up even more through unnecessary litigation in which Briley make perjurious claims to the court and do not follow statutory law relative to the process.. The cases are on Courtview. Briley's Mode of Operation is to choose an easy mark, promise them the moon, and get them to sign their contract. Then they blow you off and do what they want when they want. When you've had enough and fire them, they will threaten, badger and intimidate you like they have me, and then slap a lien on your house. If that doesn't work they file a lawsuit asking the court to auction your house off and give them the proceeds destroying your life, family, finances and mental health. Then the lawsuit gets calendared by the court. Briley's plan at that point is to delay the court action until you get so stressed and frustrated that you throw up your hands and cave, or run out of money so you can't pay your attorney anymore allowing Briley to take the property completely destroying their lives. The impact on so many people means nothing to Briley. Other people's nightmares with Briley parallel my experiences almost to the letter. I am a 72-year-old single elderly woman Briley wants to force me out of my home of 27 years and live homeless on the streets of Anchorage as soon as he can. I don't want anyone to have the same experiences I am having and would be interested to hear from anyone having similar experiences with Briley.

Wants $200 for an estimate that you get back "if" you hire them…read more This was the only one i talked to that wants money up front.

These people are amazing! I hired them last October to clean my deceased partner's house. They…read moredrove down from Anchorage to Kenai during a windstorm that kept knocking out my electricity and proceeded to deep clean the house. They went above and beyond, repairing the ceiling fan, hanging artwork that my partner had never, in several years, managed to place on the walks, moving furniture for me, and hauling trash. The house sparkled, they really went above and beyond. I can't even say how much it helped my grieving process and feeling of being completely overwhelmed. I cannot recommend them enough!

I wish I would have read some of the reviews prior to hiring this company and his crew. Terrible…read moreExperience. The crew arrived late, reeked of alcohol and body odor. The crew seems tired and partied out. The conversations I heard between the crewman were unprofessional, demeaning, and socialably unacceptable. At the end of the day my restroom was left a mess, supplies everywhere and trash that had not been disposed of. The second day didn't warrant my benefit of the doubt I gave the crew the day before. Within the first 30 minutes of their arrival I requested the crew to exit my home. The loud and aggressive response I received from th crewman made me very uncomfortable. Be Careful, Be Safe, READ VIEWS, and Stay Away from Quality Restorations!!!

Edited: Originally…read morevery disappointed with the project taking longer than expected, untimely and unprofessional crew, worksite and floors being left a mess, and later finding a chip in the tub and inadequately siliconed seams. Early in the project, I alerted the owner (Len) that the crew no-showed and next day heard the crew openly complain about being reprimanded. So I didn't want to raise any other concerns while the crew were actively working the project and would have access to my home. Which probably wasn't fair to management so credit is given there. Unfortunately in my experience, retaliation or inaction at best has historically been what I get in response for speaking up, so I let them finish the job and cleaned up the mess afterward. HOWEVER, I've since increased the rating because I was soon contacted by Len who wanted to make things right. Bless him! He spent time to come out to apologize for the behavior of the two employees, discuss my concerns, and arranged to have one of his other guys (Mike) come out to fix any issues with the work. He will also schedule his "chip repair guy" to come out and fix the tub. I received a call from Mike who was very kind and also offered to bring supplies to putty/paint areas dented/scuffed by the previous crew. He gave me a clear timeframe in which I could expect him to arrive and when I'd hear an update from him with more precise ETA. He called exactly when he said he would with an update, showed up on time, and fixed not only the issues I pointed out but looked everything over himself and cleaned up things nicely for a more professional looking finished product. A huge thank you to Len for taking time to make things right and providing reassurance. Thank you to Kris who came out to help move things along after the no-show incident. And thank you to Mike for being reliable and making sure the finished product is a quality one. Having been in a similar position more than once, I know it's not comfortable to do damage control and have to apologize on behalf of coworkers. Acknowledgement, apology, and remedy speaks volumes of the integrity of a company and is hugely appreciated. It was great to chat with Len and see what pride he takes in his work and the work he expects of his crew. Wishing Quality Restorations a Happy New Year!

after staging our counter splash. We decided took too thick…read moreto match the style of our trim in the kitchen, house. We put it in an atv, a plane, a pickup, and returned it to Ak countertops who graciously cut it in half on a busy day. I love these guys. Carl and his crew work hard. Not a lot of chit chat. If you mean business. They'll match your motivation.

They promptly responded to my inquiry by phone and then via email. Vittoria helped me to order the…read moreright design (we needed only few pieces to replace). Our shipment is arranged at no cost since this is a discontinued item! I am very pleased with the quality of service! Thank you, Vittoria and Alaska Countertops!

Excellent, fast service - my new patio door is so much better than the old one, and Golden…read moreRenovations made everything very easy. Top notch, absolutely recommend.

I highly recommend Golden Renovations to anyone looking for a professional, top notch job done…read more Russell was a pleasure to work with. He is professional, knowledgeable and very skillful in his craft. There were no hidden surprises at the end of the job which was completed in a very timely manner. He did a fabulous job on the tiling about my shower/bath enclosure as well as installing the glass shower doors in my hall bathroom. I could not be happier and I have received numerous compliments. Golden Renovations will definitely be doing more work for me in the future.

After the Dec 2025 windstorms I sustained minor roof damage. My insurance company USAA was wanting…read moreto deny my claim saying the damages were under the amount of the deductible. Ty Manning went above and beyond suppling USAA with all the information they were requesting. He sent countless emails and hours on the phone with them. Due to his diligence and persistent efforts, they approved a full roof replacement. When it came time to tear off the old roof and replace it, they were very professional and took great care to clean up before leaving the work sight each evening. We have 2 dogs and appreciated the effort to ensure no stray nails were left on the ground. We even checked the area each night and did not find a single nail left on the ground. Huge thank you to Ty and all the guys at Winterproof Roofing for a pleasant experience and a beautiful new roof.

Winterproof Roofing represents the highest level of quality and service for a roofing company…read more Amidst challenges with a subcontractor and the weather, Winterproof kept the customer first. With almost daily communication and responses that included late night work, the quality of excellence was maintained. I know this was a difficult job. I wouldn't trust anyone but Winterproof with my roof and would use them again. They are the best. Nancy

Terry was great to work with! Responded immediately when I was looking for someone to mount my TV…read more His responsiveness, customer service, and pricing are all reasons I'll be using him for future house projects.

I need help to build my sunna. He did a great job. Work was done timely n professional. He…read morewas not expensive good value I have other things I will use him for.