In the beginning of the School Year I trusted this place (The Director Michelle) to care for my…read morechild before and after care in my absence. This school does not have its own Bus or van so the kids use HCPSS School bus for the local school kids. The director stands at the stop while the kids exit the bus. My little girl who was 5 years old at the time (now 6) got left on the School bus because she said the other kids told her that my child wasn't on the bus. She didn't get on the bus to check for herself because she said that the bus driver doesn't allow her to get on the bus. I verified that with the bus company and the driver and that was a lie. I was told she never asked to enter the bus to check. Anyways, once the driver realized that my child didn't get off at the last stop, the driver returned her back to the school and in the care of the Principal. The Principal called me to let me know what happened. I was 30mins away at work. I was able to leave work, get my daughter from school and make it to the center and never received a call from the director to confirm or deny if my child was at School. When my child first started, I told her that I would always let her know if my child would be absent to avoid this traumatic situation. Once I got to the Center, I confronted the Director and asked her why my child wasn't taken off of the bus. Her response was. "Oh ___ was at School today?, the kids told me she wasn't on the bus!" I understand mistakes can happen but this is a mistake NO PARENT EVER WANT FOR THEIR CHILD! When I told the director that her response wasn't a good enough response and that I wanted an explanation for what happened. She told me in front of some staff "I mean it was a accident, I don't know what more you want me to say." It was so nonchalant. As I left the building there were other parents waiting on me in the parking lot because they had possibly heard what happened, as the director didn't even have enough courtesy to take me to her office and discuss the situation. As a result, I have since moved her to another before and after care where she was frantic riding the bus because of the situation. Now, she's in a summer camp and the first day I picked her up, they told me that she was very upset and crying on the bus because she was afraid she was going to get left on the bus because she wasn't sitting next to an adult. Although, this camp is amazing and they assured her they'd never let anything like that happen to her, this is a ongoing wound that continues to open for us. As it stands I'll have to put my child in therapy because this has been really traumatizing to her and those of us that love and care for her. Finally, I'll end this with, I NEVER GOT A LETTER, CALL OR EMAIL FROM ADMINISTRATION APOLOGIZING FOR WHAT OCCURRED. Instead they swept it under the rug but now that my child is still traumatized almost one year later, I'm going to contact administration or corporate for answers on why they never contacted me. Maybe Michelle never reported this situation. I'm going to tell all parents reading this to please look at other centers. I've been told other Brookfield locations are good but please stand clear of the one on Cedar Lane, under the Direction of Michelle. She is very heartless and should never be in control of keeping anyone else's child or children safe. This School failed us in a major way. I was going to post the email response I received from her, but I will stand clear of doing so for now.

This is not a "school" in the traditional sense. It is a daycare. The employees are not certified…read moreeducators, they have the 90 hour credit to work in daycare. All locations are not run the same even though there is one owner. We used this daycare for about a year. The employees were kind but there were a lot of inconsistencies. An example is two "teachers" in each classroom and one was very strict while the other was super lenient. The strict teacher did most of the instruction and the lenient teacher would let the kids have fun. That's confusing for small children because when they are disciplined for showing behaviors that were permissible by the lenient teacher, they did not understand why they were in trouble. There was a lot of turnover in all of the "classrooms" and when there was a "new teacher," parents were not immediately notified. This was a safety risk as the kids would not know all of the teachers names in case something happened. Also, you did not know for sure if all of the hired employees were vetted. At one point they would just ask if people were looking for a job. The employees were not dressed professionally. There was no way to know another child's parent from a staff member. Also there were times where the ladies were dressed inappropriately. Tight, short, and/or revealing clothing. It was disgustingly worse when the weather warmed. To be fair, the building was secure in terms of gaining access to the children. Also, one and only one teacher taught Bible verses. They did not enforce Christian principles in all classes because "all families were not Christian". That was strange that they would not teach these principles regardless being as though they called themselves a "Christian School." I mean is it not in their name?! Rhetorical. I want to give this place a one or two star review but I will give it a 3 because not all three locations seem to be run the same. Even though it's in Columbia, do not be fooled.

Three of my four children attended YS Kendall Ridge over the last five years. My last two graduate…read moreand move to Kindergarten and I have been so lucky to have them be a part of my village. Every single employee has been kind, caring, and receptive to questions or feedback. The curriculum is child-led, nature-based, and reflexive. I love the cottage system - it really sets the school apart. Most of the school has received new furniture (including the new loft!) and it looks amazing. Ms. Melissa and Ms. Hanna are amazing leaders who listen and pivot when needed. They really listen; the moral compass of the school is the child. Your child will experience natural learning in a real way. They are only young once; why not give them the best experience they possibly could have?

We had a premature baby in the middle of our move to Maryland. We thought we had lots of time to…read moreget the house ready but it didn't work out that way. Needless to say having a half furnished house with a newborn was very challenging. We were nervous about the idea of putting our infant in daycare at such a young age. We researched and toured four local daycares and ultimately chose the young school. We are glad we did. Ms Susan and Ms Kimi have been great and the administration staff is super attentive and friendly. The school is clean and well run. Their communication has been excellent and they take great care of our son. We particularly like the SproutAbout app which provides regular activity updates on everything from bottle feeding to activities which makes us feel like we are involved even while away and provides a sense of security in understanding what transpires during the day. The hours are also convenient for us as is the location which never has morning traffic. We are so glad we found the young school and recommend them! - Darren

I currently send my 2 children to Joyful Childcare. Ms. Joyce and her assistants are great at what…read morethey do. They provide great structure for the kids while teaching biblical truths to the children. I mostly appreciate the cleanliness of this daycare and how all the kids love each other like family. This center is also located steps away from a playground so the children get tons of time outdoors. Another wonderful thing to note is that Ms. Joyce monitors developmental milestones on each child and conferences with the parents to share data.

I couldn't even get past the initial interaction with 'customer service.' I was asked for my name,…read moreprovided it and was told 'that's not the name I have.' Whoa, scary. Come to find out, The Young School keeps your info on file indefinitely even if you never tour or enroll your child. I inquired years ago when my middle child who is now 9 was one. They had no openings then. This means that they have had my info lying dormant for 8 years which I signed nothing agreeing to. I've gotten married, changed my name and had another baby since. None of this would have been an issue if the rep didn't respond in a suspicious tone when I provided my name. Instead of saying, "hey, I see you may have inquired about our center in the past, have you had a name change or gotten married?' It was more of a tone that conveyed suspicion. Just a weird interaction altogether. When I brought it to the attention of the rep she began to raise her voice and ask for even MORE personally identifying information. Lady I just want to know if you have any openings to start! May be a nice center maybe not, I would never know thanks to this initial interaction.

THIS IS NOT A REVIEW ABOUT THEIR CHILDCARE. I know that they're rated well for the childcare they…read moreprovide. However, trying to get information and a tour has been unreasonably difficult. They canceled a virtual tour of their facility twice. Also, Jessica Trail - the head of the school - takes too long to respond to emails. I figure they're not going to miss our business since they seem to have a long waitlist (this is just conjecture since I can't really get any solid information). Be that as it may, I still think it's reasonable as a prospective patron to expect follow-through and timely responsiveness (meaning no more than two business days). In the interest of fairness, I must add that Jamie Sultz (admissions?) has been quite lovely to speak with.

We have been attending Grace since my daughter was 2 (2023) and now we have our son there as well…read more We have watched the center grow under the supervision of Lindsey the director. My kids love their teachers. They have a great balance of academics and playtime. A big plus is the outdoor play is mostly shaded and very big! We've toured various centers around Hoco and some are very new but the play areas are tiny! The teachers are all very loving and there has been minimal turnover since my kids started.

daughter has been going to the daycare since she was 1 and she'll be 4 soon. no complaints. I've…read moreloved all of her teachers since the beginning.

My son has attended the Goddard School for over 3 years, and he loves his teachers and other staff…read moremembers. He was identified with a speech delay to which the staff supports and accommodates his IEP therapies with ease. Pros: Great facility, provide your picky child what they want to eat, educated professionals, good curriculum (chess, soccer camp, sign language, etc.) Cons: pricey (pay for quality), high assistant turnover (typical)

After three yers of going here the owner kicked us out.....The lack of teachers is a problem…read more There was one teacher in class as opposed to two. So kids couldn't go to the bathroom because not enough teachers were there...When my wife addressed this with the owner, the owner kicked us out of the school. Do Not let your children and your families fall under this dictatorial regime. The directors and the teachers(whom change on a monthly basis) are great. The owner is horrible. Plus the toys in the school are older then all of my kids combined. For the money she should be getting new toys for the kids yearly. Do not pay money to give this owner more incentive to keep this business model going

Our child has been here for two years with no issues. They follow her dietary restrictions…read moreflawlessly and keep me up to date on any and all information. They give me amble time to provide paper work and send reminders when needed. My child feels safe and cared for.

My son arrived at Kindercare in Hanover when he was just three years old. The director and staff…read moreat this center have been extremely supportive, and provided a wonderful environment for him to grow and develop into the smart and outgoing first grader he is today. Suzanne, the director is a warm and caring leader and these characteristics are passed down to the staff. My son has always felt at home at this center. When we moved and he started Kindergarten, instead of attending summer camp at his new school and closer to our new home, he asked to go back to Kindercare in Hanover for summer camp. The summer program was filled with activities and numerous field trips to keep the children engaged and ensure a fun filled summer! Although the center did experience a period of staff transition, the director worked diligently to ensure minimal impact to the children. This was not something the staff/director could control so it would be unfair to hold them responsible. The leadership at the center will listen to any concerns shared, and will get to know your child and ensure their needs are met. They supported us in throwing two amazing birthday parties for our son at the center. Years later he still speaks fondly about these great experiences. He was also able to make great friends while he attended Kindercare in Hanover. Due to a military move, we had to leave the center, but were very sad to leave. This is a great family environment and my family and I wholeheartedly recommend Kindercare in Hanover. Thanks to you all for providing a caring environment where children can learn and grow.

I've had 3 of my kids go here for daycare totaling about 9 years of service. I don't care where I…read moremove, if I can, my kids will always go here. The quality is unparalleled. Sure, I may be able to get a little cheaper if I have my kids go to a home daycare, but the care that they get here is why I love it. They have cameras in the class so I can always check in on my little ones whenever I want and they give multiple updates a day via the daycare's app so I never feel like I'm missing much. The teachers treat my kids like their own and I truly feel like they love them. If I voice any discomfort or worry, they work with me immediately. You can tell the Director truly has a passion for this job and the kids, and she schedules fun times each season and most holidays to really make you feel like this is more than just a daycare. If you're thinking about bringing your kid/baby here, stop thinking and just do it. I truly love them.

My son was in this school from Oct 2020 to Aug 2021. I post review lately because many friends…read moreasked me to do it after they heard he suffered physical abuse. I watched the live stream in his classroom (toddler) ~2hrs a day and had seen 2 times a teacher caught my son's arms and forced him to sit still no matter how hard he was fighting. After got home on these 2 days, the scratches on his arms were obvious... He was only 1.5 years old and not able to tell us what's happened. We had reported to school the next day and the teacher didn't tell the truth until we told we were watching. We had reported to their district manager and child service in government. But the teacher who hurt him was still working there before we changed school. Actually not only my son, his little friends had suffered similar experiences that I saw. That teacher disciplined kids almost everyday! I doubt her profession, because kids were reading books alone just before discipline. My son was very quite at this school and he became verbal 1 month after he got into a new place. We're so grateful to our decision!