Overall good experience. In addition to the gas station there are 3 charging stations which is what…read moredrew us. There was still one available station after we plugged in. Took a bathroom break. Gender specific bathrooms. Both were clean. Germ reduction features for the bathrooms for example: no doors to the entrance, automatic paper towel dispensers, no touch faucets, toilet seat covers provided. One stall that is wheelchair accessible. Variety of food choices. Hot food made to order. We came at 9am and there was a separate breakfast menu with burritos and sandwiches but lunch menu was accessible. Made to order smoothies and cold coffee drinks. My husband and cousin ordered food I opted for a yogurt bar and smoothie from the refrigerated section. Yogurt bar was pretty good. Tasted my husbands French toast sticks: tasty but a ton of sugar. I like that the sitting area for this sheets is separate from the rest of the store. Someone was mopping while we used self checkout and I could hear being very courteous to a customer while directing them where to find something. Good experience!

Great food from MTO area. The few employees that were working in that area were friendly and…read moreprofessional, One ( CJ ) even patiently helped me place my order from the kiosk? Suggestion to management, "Hire more people to help reduce the stress of the few GREAT employees that you do have." especially on weekends.

Today I got my car inspected here. Had a couple of lights out. The mechanic told me how much and I…read moresaid that was expensive. He explained the cost, which was fine. What he didn't know is my fixed income and I was weighing my options. I have a sick husband at home. Do not receive any outside financial help or help with my husband. There were 2 other customers in there. When they left, they were thanked for their business. When I left, they didn't say thank you for your business like they did for the other two. Did this happen just because I questioned. Hope not but I will never know. There's something to be said for customer service. They were not ugly but they were cold. Personally, I will not go back. I would never tell you not to go because they were very nice to the other two customers.

Made an appointment for a safety inspection the next day and was greeted pleasantly and in and out…read morein minutes. Superior service and friendly folks. Will definitely go back as needed!

You can never get a receipt for your gas at the pump. If I wanted to go in the store I wouldn't…read morepay at the pump.

With my 5 cent discount rewards card, I paid $2.01 per gallon today. Great deal. Taco Bell attached.read more

It's just ok. Friendly but it's not your typical Dunkin, it seems dated and variety was poor.read more

It's not a big Pilot, but the restrooms are clean and the fuel prices are good. Top off here before…read moreyou head west. Not a huge selection on the convenience store side - though there is a Duncan Donuts kiosk if they is your thing. Always friendly service when we roll through.

Clean bathrooms and lots to choose from for snacks and drinks! They have showers too…read more There is Bojangles next door and it was easy to get off the highway and park in front.

This Pilot Travel Center is located next to two businesses: Bojangles and Dunkin Donuts. I decided…read moreto visit Pilot Travel Center after I completed my dinner at the attached fast food restaurant: Bojangles. I was pleasantly surprised at the merchandise that was displayed. This is a one-stop store for Traveler's. Auto-Zone, Walmart, and convenience wrapped up under one roof. I purchased several products: Powerup! Wireless Charging Base 15W, 12 volt portable vacuum cleaner, and various miscellaneous goods. There are several showers along with two rest rooms. I am considering visiting this location again during my brief visit in South Boston, VA. I had an excellent shopping experience at Pilot Travel Center.

One star because I can't give zero! Simply stopped in to get some air in my tire, instead I got a…read morecondescending "Sweetheart, we don't have time for that" I didn't expect to get it for free, in fact I had a shiny 10 spot I was ready to tip for a mere 10 lbs of air. Not today "Sweetheart".