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    Little Threads Children’s Consignment

    5.0 (1 review)
    Open 10:00 am - 6:00 pm

    Little Threads Children’s Consignment Children's Clothing Photos

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    2 years ago

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    Old Navy - Old Navy, Brunswick

    Old Navy

    3.8(4 reviews)
    0.4 mi
    $$

    Anita the manager was extremely unhelpful and made me feel unwelcome. I've been to many Old Navys…read moreacross the country, and they always do exchanges for online orders. The policy is the same nationwide. In fact, every other location I've been to said policy is for the store to even exchange for merch in store, OR online order the items at an even exchange price if they don't have them in store, with free shipping to your home. I told Anita all of this at least twice, but Anita refused to make an even exchange for my exact items in a smaller size, which she said she even had in stock. This is fraud, as in deliberately misrepresenting corporate store policy. Idk if this was discriminatory against me for some personal reason, or if management at this store lies to customers to get out of the five minutes it takes to help someone, or if Anita is ignorant of how to do her job and needs to be retrained? Any which way, this is a major FAIL for Old Navy. I explained repeatedly what corporate policy was but Anita refused to honor it, which was bizarre. She basically decided to treat me against store policy which is discrimination isn't it? Anyway, she was super unprofessional, and on top of that, when she finished my return (instead of exchange) her demeanor was frankly hostile, like she was pissed I didn't fall for her bullying me to try to make me pay full price on items she should have exchanged at an even exchange. Absolutely horrific experience. Anita, IME is terrible as a manager, and has zero customer service skills. I sent a complaint to ON customer service for my wasted time and aggravation. This is NOT how this store is supposed to operate.

    Typical Old Navy located in a strip mall with a few other anchor stores…read more The merchandise was well displayed and organized by size correctly. We were able to find a couple of cute clothing items for my daughter at a decent low price.

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    Old Navy - Old Navy, Brunswick storefront

    Old Navy, Brunswick storefront

    Old Navy - Old Navy, Brunswick

    Old Navy, Brunswick

    Old Navy

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    Little Threads Children’s Consignment - childcloth - Updated May 2026

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