My husband had a business trip to attend the convention here, so I joined his trip and stayed here…read more When we checked in my husband used Amex Platinum Card and he was asked "PIN code" (no PIN code for it), so used another credit card and same thing happened. The receptionist checked in for us(because when he booked the hotel room it accepted and the convention was hold this hotel, so they trust us) and told my husband to call and talk Amex customer service person. We got our room and my talked to the Amex person who told my husband "no tap, no tip, use the scan". So my husband went back to the front desk and told them what he talked with Amex person, then tried to use Amex card but didn't work. They swapped another credit card scanner, but still didn't work. Finally, another card worked, so we made it but hard work. Our room was good size for us but, sink drain was super slow, and we told about it, didn't fixed until we checked out, and room TV didn't work (we heard same complain from the people who attended the convention) and reported but it finally worked in the morning we left. Our hotel room booking plan was included executive lounge plan, we enjoyed cocktail time with some Turkish Pupus and some Turkish sweets. Breakfast was buffet, many selection of Turkish meals. Not everybody could speak English (except receptionist) but their service was common.

Such a beautiful, modern hotel. Such a lovely ambiance with huge rooms and clean and modern…read morefurniture. The interior can be a bit dark at night but gives a nice ominous feel. There is a lovely art gallery with works that one can buy. The views of the city are great. Breakfast is delicious as well. Hotel is a bit pricey but it's close to the airport-which is very convenient.

Had a great night here during a quick layover. Turkish airways set us up with a shuttle back and…read moreforth making it super easy. The rooms were comfortable and clean buffet breakfast was amazing. Lots of options including made to order omelettes in a beautiful large dinning room. Staff was helpful and the whole stay was very pleasant. Would definitely recommend.

We stayed because of a missed flight . They fed us dog food frozen chicken nuggets and fries…read more Thanks Turkish airlines .

I had an over night flight and I booked this hotel in the last minute for $53. I just wanted…read moresomething with a shuttle and close to the airport to spend the night. I really liked it. It's super clean, the bed was super comfortable and the shower head had a perfect pressure. The customer service was excellent! The employees here were very accommodating! If you are looking for something with a reasonable price, clean and close to the airport I highly recommend this hotel. And if you have time to tour the city you can always get a cab for 25-30 liras. Cabs here are not expensive! Thank you for the great service!

Great spot as far as abundance of amenities, price and professional service. Place is 10 min drive…read morefrom the airport and a little further away from Taksim square... However free shuttles into the square are offered multiple times daily as well as rides from to airport. The spa is amazing and has anything you could imagine and more. A welcome plus after a long day of work or touristing around this magnificent city.

Not matching a 5 star rated hotel. Flies and mosquitoes in the lobby and rooms, unreasonable…read morecharges for 3 bottles of soda from the minibar at checkout. Lack of coordination with reservation agency.

Clean and decent. But the rooms were a little noisy. The rooms are stocked up with lots of things…read more(e.g., toothbrush, vanity kits, etc.) that you can buy for a cost. The spa was nice. I got foot reflexology -- a little rough, but refreshing. My legs and feet felt relaxed afterward.

Stayed there for the night. It really is close to the airport. If you wanted to walk, you could,…read morethough I'd recommend using their free shuttle service if you can. The staff were friendly- very helpful giving us directions on how to get around for the evening. It looked nice on the outside and the rooms were nice as well. Nothing too fancy but definitely worth it. Was a fairly low price - compared to American hotel standards at least. If you are looking for a place near the airport to stay, it's a great option. And it's right next to the subway station so you can hop on there and head to the more touristy sites if you'd like real easy.

At first, I must admit I was skeptical about getting a reservation at this hotel but after my stay…read moreI can gladly say I elongated my stay. The hotel was elegantly furnished and although the highway was close by, the building kept the noises of cars out. The breakfast served is mouth watering, giving you a great way to start your day. The hotel attendants, are heartfelt people who make you feel at home. The best is that the owner knows exactly how the touristic world works, striving to give his guests the best he can. Prior to opening this hotel, he lived in America gaining worth ethics there. The owner walked around during breakfast to each table, asking them if everyone was good, I felt like I was at a high class restaurant receiving such tedious affection from an owner was amazing. Instead of just listening though the owner also wrote down some of our worries, showing the upmost importance to what was being said, taking us seriously. The garden was made for a nice evening walk to get your mind off the hassle of work. The wifi is free and very fast and even though it just opened up it was given the details needed to make it an amazing and affordable hotel to stay at during your visit to Istanbul.

Great hotel with great service! Staff is very attentive and go beyond above to make your stay…read morepleasant. There is an in-house sauna, spa and Turkish Hamam. Rooms are very comfortable with latest technology. Bedding very clean, upscale and comfortable. Overall great place for both business and leisure trip.

This was our first visit to Istanbul, so we did not know what to expect at this hotel. When are…read morearrived, I was pleased with the exterior of the property. Once I entered the main entrance, I had to go through a security check, almost like I was at the airport. It only took two seconds, then I approached the front desk. Let me just say that the decor in the lobby was stunning and certainly comparable to a 4 star hotel in the States. The check in process was swift, and the front desk agent was very hospitable. My husband and I truly enjoyed our room. It was extremely clean and modern. Just be sure to bring a universal charger with you if you're an American. Even though my stay was brief, I made time experience a Hammam bath (Turkish bath) at their spa. They did not disappoint, and I think I only paid $30 USD. What a bargain! If you're visiting Istanbul for any length of time, be sure to stay at this property. You won't regret it!!

Super close to the airport. However. Beware! Taxi drivers don't like to take you here from the…read moreairport because it is super close (they were hoping for a bigger score on a ride to downtown Istanbul). What else is super? Well, I'll tell you, super nice staff. They speak enough English and are well trained. Clean small rooms. Great for the price.

After a day of dealing with airport security, 13 hour flight from LAX, haggling with a corrupt…read moreIstanbul Taxi driver trying to charge you 45 Turkish lira on the meter BEFORE you leave the airport for a 12-15 Turkish lira either taxi or UberX, it is nice to find a little respite sanctuary when faced with a 15 hour layover to get a decent meal, shower to wash the last 20 hours of travel off of you and a comfortable clean bed in a safe place to lay your head before the next leg. Thankfully, 'The Rox' Hotel is just such a place nearby Ataturk Airport Istanbul 4-5 Star Hotel at a very reasonable price which I base not on the property itself, or the little amenities, clean rooms, good restaurant, but in the level of service every person you come into contact with offers you. From the time you pull into driveway, to the young bellman opening your car door assisting you before your foot ever touches the ground to being swept to the front reception check-in to being delivered with your bags to your room. (If only the whole journey was this efficient and pleasant, going home would become an obsolete concept) All for a fraction of what you would pay at a Ritz-Carlton property. Mind you, I am not saying this is the Ritz, but the staff here could just as easily have been. After a nice hot shower (that usually take the water about 5 minutes to get to hot racing from a remote water heater to your shower head), a fresh set of clothes, I set out to find something to eat. I thought of room service, but I never enjoy it as much solo as when sharing a meal. So I set out thinking maybe a bit of fresh air after 13 hours of recirculated aircraft air would do me good, but did a 360 in the front lobby revolving door when the cold, dark, wet fog seemed less appetizing concept of food hunting in lesser known territory. Since I was about 5 km from my usual layover neighborhood. Which turned out to be a good choice as the hotel restaurant was open until 2300/11pm and offered a very pleasant, wholesome and tasty meal as follows. Being greeted by the Waiter/Maître d' (since he was much more than your average waiter, yet solo is not a proper title as call a cook a chef when he is the only one in the kitchen...then he is only a cook...and chef (French for Chief) of himself.... my well appointed 'server' was only joined in the restaurant at that late night by the bartender) He offered my drink based on his suggestion of a nice Turkish red 2015 Angora house wine made with Cabernet Sauvignon and Merlot grapes near the Greek border reminiscent of a California Cabernet/Merlot with smooth berry/fruit nose, slight astringentness and nice finish. My meal started with the soup d'jour Turkish lentil, an entree' of a simple local dish of Karisik Izgara Kebab grilled meat medallions of succulent chicken, Entrecote steak cooked rare as I like it, and mince local lamb (which was fresh enough to be halal, but forgot to ask), grilled tomato, chili and rice. Simple presentation, but the flavors made anything the eye missed irrelevant. On several suggestions for something authentically Turkish, I finished with the classic Turkish dessert Sekerpare which is a slightly sweet traditional Turkish sweet, accompanied by creamy Vanilla Ice cream. With my belly pleasantly full, and only 8 hours until I needed to be back at the airport security check in, I checked emails in the high speed wifi and off to dreamland until my buffet breakfast before departure. My wakeup call was O600 (the O is for OMG it's EARLY!), 3-S Navy talk for 3 things a guy does in the bathroom in the morning and daypack ready (luggage already checked through to Riga, Latvia my end destination on this trip) and into the same restaurant I had a late supper for one of the best European breakfast buffets ever including a custom omelet station. I will let the photos tell the rest. Thank you everybody at The Hotel Rox! Hoping all good travelers with that horrid 13-22 hour layover in Istanbul find their way here at least once. Remember, regardless of which country you are in or local custom on tipping, everyone that provides service above and beyond deserves to be recognized and rewarded. It makes a nice gesture and goodwill easily remembered to encourage and inspire the future of such service. and as always... "Always be True to the Cuisine" - Chef Dom D'Maestro