Beware they are trying to rip me off $170 for a month of service after i CANCELED and disconnected…read moreat the beginning of Dec. Received $30 credit for the Dec 21st to Jan 20th Then they billed be another $160 Jan 12th for service Jan 15th to Feb 15th We closed the store in Nov, So paid for Service from Dec 15th to Feb 15th with service already discounted got a $30 credit for $320 billed service never received. And notice watch you bills as i got billed twice for days Jan 15th to 20th since thats on BOTH billing cycles

Xfinity review I just had a very nice young man out here by…read morethe name of Aaron Judson. I wasn't in a great mood when he came because someone was supposed to come yesterday and they didn't. Erin quickly showed me that he knew what he was doing. He said even a maintenance crew would arrive outside and the pole within 24 hours . I had not been able to have TV at all in my bedroom and he had that working in 30 seconds. He replaced our modem that had 2014 stamped on the bottom with a new one. What a surprise that was! I just wanted whoever read this to know that Aaron Judson did an incredible job. I would definitely have him come back in a heartbeat and give him a referral for anything else he deemed to do with his life. Beth G

Less than one star for this store that will tell you what phone they use. How the troubleshot…read moretheir phone and what they've done "should work" your second time in the store for the same issue. This time the requirements to resolve it put in the note by the tech team you were escalated to.m, they refuse to acknowledge the notes. Tell them this problem has repeatedly left you without phone service where your life situation leaves you with life threatening need for service they shrug. Of no use and they literally don't care right up to the manager on duty.

I found better options online than what was offered in the store. I don't like that they don't…read moreoffer the same options in stores as they do online. So save yourself the hassle don't go to the store and do everything online without them.

The staff and owners at Coastal Computer Consulting are flawlessly AWESOME!! What an absolute…read morepleasure it is each time I call Alicia and Adam to the rescue for computer problems. I do not have enough nice words and praise for both of them, and for their entire staff. To say that they have gone above and beyond in helping me every time I have a computer glitch is an understatement. My technical issues are always resolved the same day - even on Saturdays and Sundays! My most sincere 'thank you' to ALL of you guys! This group of IT professionals is as good as gold and I highly recommend them!

Returned reply Email within 24-hours, arrived promptly to pick up the computer, explained process…read moreand did in fact call before work was started. Costs were very reasonable and I appreciated that a corporate service organization would take care of an individual so well. Would highly recommend.

I called this store because I wanted to upgrade my IPad to a newer model. When I asked the store…read moreemployee if they had it in stock, I was told "we don't give our inventory stock information over the phone. You have to come in." I informed her, Ok I will not be buying my new device from your location. I called another location and they were very helpful in helping me locate the device I wanted. Even checked other locations for me while I was on the phone. Such a huge difference in customer service from the Glynn Isles location. I do not recommend this location.

From the owner: Visit the T-Mobile store in Brunswick and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 729 Glynn Isles can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

Beyond thorough. Very in-the-know technician. Contact Ray. You won't be disappointed.read more

Hi Tyler Smith and Clearwave fiber, it would be greatly appreciated if yourself and your team…read morerespects home owners! When a home owner posts a "No Soliciting" sign it tells salespeople, solicitors, and vendors not to knock, ring the doorbell, or enter private property to sell goods, request donations, or distribute flyers. It acts as a legal and visual boundary to deter unwanted visitors. While some solicitors (e.g., political or religious groups) may be exempt based on local laws, the sign generally empowers homeowners to report violators. I'm sure the woman the comments is not interested in switching providers. If opting out of marketing requires becoming a customer, just keep recycling the flyers. Seems like questionable policy to have. If I was her I would contact corporate to have address removed. Just a heads up to neighbors: even with a No Soliciting sign posted, Clearwave reps may still leave marketing materials and suggest signing up as the solution to stop receiving them.

Please reconsider using Clearwave Fiber…read more We scheduled an installation appointment with Clearwave Fiber for Saturday with a service window of 1:00 PM to 3:00 PM. Unfortunately, the experience was filled with poor communication, misinformation, and a complete lack of accountability. At 12:05 PM, a technician or contractor named Matt arrived at our home - nearly an hour before our scheduled appointment window. He arrived in an unmarked personal vehicle and was dressed in personal clothing, making it unclear whether he was actually affiliated with Clearwave. Matt informed us that fiber would need to be buried and that another team member would need to come out to complete that work. He advised us to call customer service for information on next steps and timing. At 12:09 PM, we contacted customer service and were told that our appointment was still scheduled for the 1:00 PM to 3:00 PM window and that someone would be coming out that day. At 2:54 PM, having heard nothing further, we texted Clearwave for an update and were told, "I'm showing my tech as nearby." By 3:59 PM, no technician had arrived, and no one had contacted us. When we reached out again, we were suddenly informed that a pre-bury appointment would first be required before fiber could even be run to our property. We were also told that there was no ETA for utility locators to mark the property before any digging could occur. We requested a phone call and spoke with Preston, who advised that there would actually be two additional site visits required before service could be connected. We expressed our frustration regarding the lack of communication, constantly changing information, and the unprofessional first impression left by Matt's visit. Preston was unable to provide any clear timeline for resolution, so I requested escalation to a supervisor. At 4:43 PM, we received a call from Justin, the Georgia/Florida Regional Representative. While I appreciate the prompt callback, it quickly became apparent that he was more frustrated about being contacted on a weekend than concerned about resolving the issues we experienced. He could not provide a clear solution or timeline, advising that utility locates could take up to 10 days and that only after that process was completed would another appointment potentially be scheduled based on our availability. Rather than acknowledging the failures that occurred throughout the day, Justin repeatedly deflected responsibility for the communication breakdowns and the unprofessional representation of the company. When I requested his supervisor's contact information, he immediately questioned why I needed it. After a 14-minute conversation, I was finally able to obtain the contact information for the Vice President of Field Operations. Based on that conversation, we decided that this business would not be the best match for us. There was no fight from Justin... The most frustrating part of this experience is that we are not even customers yet. Before Clearwave was able to secure our business, we experienced: * No clear expectations regarding the installation process * Multiple instances of inaccurate or conflicting information * Poor communication throughout the day * Unprofessional representation in the field * No ownership or accountability from leadership when concerns were raised * No clear timeline for service activation No prospective customer should have to spend an entire afternoon waiting, chasing updates, receiving contradictory information, and escalating concerns simply to understand the status of a service installation. Mr. Steven Saylor, Vice President of Field Operations, will be receiving an email outlining these same concerns. Based on our experience, Clearwave has significant improvements to make in communication, professionalism, and customer care before they can earn our business. Again, I would not recommend pursuing a business relationship with this company.