Extremely poor customer service. Took 4 days to return emails. Made many promises in the beginning…read morebut then could not fulfill them. I am glad I had everything in writing, they constantly tried to say, no I said this.... or it will be this much and then it didn't work out like that. Even when they sent me the final contract the number had went up by at least 1,000 a piece. They tried to trick me every way possible then when it wouldn't happen they found a reason to make it not work. GLAD I went somewhere else and amazingly the other place was able to do everything timberline couldn't.

I bought a Forest River Avenger 28RKS on May 18, 2017. I paid with a cashiers check at Timberline…read moreHomes. I carried my ex son-in-law with me and the sales person, Rob Browning took him out and showed him how to set it up supposedly. He failed to tell him that the RV had been winterized and that the bypass valves had to be opened and tank drained before you turn the hot water heater switch on and I was without hot water for 2 weeks and during that 2 weeks I had a bad leak in the bedroom and I called Bankston RV Mobile Repair to come out and fix it which cost me $319.52. I also received a buyers order with only the sales price on the date of purchase and absolutely nothing else. I still haven't received a title. After several calls to different people at Timberline Homes, Rob, Tina, I still have no return of any money since Rob admitted fault for the hot water heater because he didn't know. It took 3 calls to get a buyers order and I finally had to go and pick it up. It seems the title was sent to my old address which I corrected them several times during the buying process. Now I have to file for a replacement title. During this time I have had several issues, window is still leaking, pinholes in roof, canopy ripped because it was tightened too tight for transport and furnace comes on without the thermostat is turned to off and AC is not cooling properly, thermostat will not cut the air off I have to manually cut it off everytime, a hot wire smell is SMELLED ocassionally and entertainment system comes on randomly at full blast and when I get to it the power button is off and I have to beat it to cut it off., no matter what volume it's on when it comes on randomly on full volume. Now power to the RV goes on and off randomly. The RV park i live in has checked the power meter and nothing is wrong with their side. I have had parts ordered since June 28th to have it fixed but every time I call Triple H RV's the parts are never in. I have talked to Timberline Homes in Jasper, Timberline Homes Corporate Office and several people at Forest River Corporate Office and nobody never returns calls nor emails. I live in my RV year round so I can't carry it to the shop for months while they work on it and order more parts. I honestly don't know what to do anymore. Any recommendations would be greatly appreciated. I cant even trade this RV in because i dont have a title.

John provides great quality and communication. We had him replace the front pillar that had wood…read morerot. The installation, paint job, and cleanup after were above average and I will definitely be contacting him again!

John Kelley replaced my bath tub/shower insert with a walk-in. His work is really good. I would…read moredefinitely recommend him.

This company has to be the most disrespectful, unprofessional, and rude manufactured home movers in…read morethe Pensacola area. The owner Mike Bush just recently moved a trailer for a family member of mine it had to have to the most painstaking process my family member and I has ever been through. They don't do things when they say they will and treat the owners property like its not their responsibility when transporting the property. Also when services are done they hound you with numerous phone calls and text messages demanding payment before the property is inspected. This company needs a training on how to be a respectable business who treats customer like they should be treated. BAD BUSINESS

From the owner: Call us today! We…read morebreak down, move and set up mobile homes and mobile office units. We also do retro-fits for finance companies, in order to bring older mobile home sets, up to code. We move mobile homes within 100 miles of Pensacola.