Silver Lake has been a life saver in many ways. I met with maybe three different therapists before…read morei found a good fit. Megan Seco is a modern professional, empathetic, intelligent, patient, and kind therapist. Highly recommend Silver Lake mainly because I was able to find her here. The intake process was fine especially compared to other companies. I can imagine you're going through quite a lot so please have a little faith and put in the time to proceed through the intake process and it will be worth it. Not all therapists will be a good fit for you and your personality and/or situation. Therefore continue to request additional therapists until you find the perfect fit for you. It will be worth your time.

Despite months of communication and a prior BBB complaint, I still have not received a complete,…read moreaccurate, and reconciled accounting of charges, insurance payments, patient responsibility, and credit card charges associated with my account. Since 2024, I have repeatedly contacted the billing department regarding discrepancies involving therapy session charges, insurance billing, and payments charged to my personal credit cards. While the provider has acknowledged insurance credentialing changes, claim reprocessing, and Coordination of Benefits (COB) issues, the records provided to me remain incomplete, inconsistent, and difficult to reconcile. The primary issues are as follows: Incomplete and Inconsistent Billing Records Credit Card Charges Not Properly Reflected in Billing Ledger My primary concern is that approximately $1,395 in charges were made to my AMEX credit card on file that do not appear to be properly reconciled or applied within the billing ledger provided to me. These charges were processed while the account itself remained unresolved due to insurance claim disputes and COB denials. I was never provided with a clear explanation showing: Why these charges were processed Which sessions they applied to Whether insurance later paid those same sessions Whether duplicate payment situations occurred Whether any overpayments were created To date, I still cannot determine whether these charges were legitimate patient responsibility amounts or improperly charged while insurance claims were still pending or under review. Lack of Adequate Communication and Transparency I repeatedly requested clarification beginning in August 2024. Despite this, I was not provided with a clear itemized accounting before additional charges continued to be processed against my card. The business states that automated billing statements were sent, but automated statements alone do not resolve disputed accounting discrepancies when a patient is actively requesting clarification and reconciliation. Additionally, I was never properly informed that unresolved Coordination of Benefits issues could result in denied claims becoming my responsibility, nor was I adequately guided through resolving those issues with my insurance carrier before balances escalated. Collections Concerns My account was sent to collections despite the ongoing unresolved billing dispute and despite my repeated requests for documentation and reconciliation. I believe it was inappropriate to send the account to collections before: providing a complete reconciled billing ledger, resolving the insurance discrepancies, and addressing the disputed credit card charges. Provider Network Status and Evasive Responses I also need a clear explanation as to why my healthcare provider was initially considered out-of-network and then later became in-network. This change directly affected how my sessions were billed, what insurance paid, and what I was told I personally owed. Many of the billing inconsistencies only became apparent after I began asking questions and requesting clarification from the billing department. Instead of providing clear answers, the billing department has repeatedly failed to directly address my questions and has evaded providing a complete explanation of the charges, insurance payments, network status change, and credit card charges. Desired Resolution: A complete reconciled ledger showing all dates of service, insurance payments, insurance adjustments, write-offs, patient payments, and remaining balances Full accounting for all charges made to my AMEX and other cards on file Clarification regarding whether any duplicate billing or overpayment occurred Clarification regarding all claims denied due to COB issues Removal or correction of any balances improperly sent to collections Reimbursement for any charges that cannot be properly substantiated or reconciled I am not refusing to resolve legitimate balances. However, I cannot reasonably verify what I owe when the billing records remain incomplete and inconsistent despite repeated requests for clarification.

This person should lose her license. Told me she specializes in pediatric OCD and would give us…read more"tools to calm and soothe" my neurodivergent kid with sensory issues. Proceeded to use a paddle SHOCK game on him off amazon for kids 14+ (mine was 9) and even called it "electroshock therapy." Every session she was making things up and flying by the seat of her pants. Told him to make up an awful name for his awful OCD and draw a picture of this disgusting monster (a part of himself!). Unprofessional, disorganized, negligent. Demanded payment before she would even send start paperwork. When I terminated she never even replied an apology or a recommendation for transfer of care. Probably because her actions were indefensible.

Every Tuesday I look forward to Wesley's Soothe class in Atwater Village, which is a wonderful…read morecommunity of caregivers and their babies. It can be difficult to get out of the house sometimes with a small baby but once I am there I am always thankful I made it! I have found so much support and comfort in this class and will always be grateful a good friend of mine recommended Soothe to me when my baby was almost 4 months old. One thing I truly love about this group is that family and friends are always welcome in this safe and loving space. It's so nice when both parents can come to sessions or when a grandparent joins the group for a day and shares their perspective. This is a place without judgment, where parents can feel safe to share their thoughts, worries, ask questions, and learn together. Every session has been lovely and has a different theme and new things to think about. Wesley is all about self care and is wonderful at helping you release the tension you may be feeling in this new and challenging world of parenting. I adore this class and the location is great. Easy parking on La Clede and lots of nice places to grab a bite with your new friends after class.

Will Baum is empathetic and insightful. I can't say enough good things about him. He's wise and…read morecompassionate and solution-oriented.

From the owner: Psychotherapy for adults, couples, and adolescents…read more If you're feeling overwhelmed, anxious, depressed, or otherwise stressed out, working with an experienced therapist can be enormously helpful. I do counseling sessions with individuals and couples--teens and adults--to help sort through problems with relationships, family, friends, moods, school, and work. Areas of focus: Anxiety and Depression, Relationship Problems, Stress-Related Chronic Pain, Addiction Recovery Ready for therapy? Call or write to talk and arrange a first appointment.

Amazing therapists. Worth the price because they actually get it. If you've ever been frustrated…read morebecause you feel smarter than your therapist, that won't happen here. They see right through your stuff but don't judge you.

Take Root is a god send. Their therapists are amazing and smart, well-versed in many different…read morepractices. Saba in particular is fantastic! I feel so lucky to have her in my life. I would recommend Take Root to anyone looking for a new therapist in their life!

Bennett is seriously the best. I have been seeing him for over two years (not consistently because…read moreI have a crazy work schedule) but he has helped me a lot with my anxiety. He's great at tracking your progress and reminding you of it because it's hard to see changes within yourself sometimes. I have had many session with him that result in very "ah ha" moments.

Absolutely wonderful human being. Down to earth, patient, smart, helpful, and understanding. Highly…read morerecommended.

I have to begin with ...... this is long long overdue…read more.... Truly appreciate everything Alejandro has done for my husband and I. I wasn't the easiest of patients but Alejandro really listened and understood what I couldn't say sometimes, and he is the kindest and has the patience of a saint. Helped me find my voice. My husband really felt heard and has continued to use what we learned in our sessions and we both continue to grow, but truly our marriage has come around thanks to the guidance of Alejandro. He has a gift and was a gift to us. Again,we thank you Alejandro.

Alejandro was my first therapist and our time working together was crucial in planting the sends…read morefor healing in my life. He helped me recognize patterns in my behavior and identify the parts of my upbringing that lead to me isolating and avoiding emotional vulnerability. He leads with empathy and truly made me "feel understood" more times than I can count. If you're looking for a new therapist Alejandro is definitely worth a shot.

Over the 3 years that I worked with Jackie, I can confidently say that she is a very experienced…read moreclinician. Her specialties in working with people who suffer from Eating Disorders or OCD are exceptional. She is warm, caring, compassionate and supportive in her approach. Her insight and compassion combined with her clinical expertise make her an outstanding therapist. She is well-liked by her peers and clients and demonstrates integrity and adherence to ethical standards. She intervenes with clients in culturally appropriate ways. When I am in need of a referral in the Los Feliz area, Jackie is without the doubt the first person I think of.

As a colleague of Jackie's, I admire her work ethic and knowledge of how to work with clients with…read morean eating disorder. She also works well with anxiety and depression. Jackie is also trained in EMDR and has been using this successfully with her clients.

Seeing her in a couples setting was one of the most traumatizing experiences of my life. I am still…read morehealing from this experience, and it's taken me a lot of time to find the courage to write this review. I found her after my ex partner and I broke up after 3 and a half years of being together. She allowed my ex partner to book a "double session" where I was not able to speak a word, and after, she made us come in for individual sessions that were held back to back. I really do not want to dive deep into the conclusions she made after meeting with us each twice, (once together and once alone), but her unprofessionalism and incompetence is sickening, to the point of it ultimately creating a dangerous situation for both of us. She gave power to an abuser. After the session where I was alone I never returned to her office because I felt that the situation with my ex partner was worsening, and I was unsafe. I don't think that this therapist is "all bad", nothing in life is. Though I have to say, I would not recommend her to anyone.

I really can't say enough good things about Hallie Cameron. Initially seeing her, she made me feel…read morereally at ease and I quickly built up my trust with her. She was incredibly kind, intuitive, and thoughtful throughout my treatment, figuring out the most effective ways of helping me see my issues from different perspectives. She was very successful in empowering me with tools I didn't know existed and badly needed to take on my problems. She also has a great sense of humor too which is always a refreshing thing. She's also a wonderful life coach. I give her a very sincere 5 stars. She helped me immensely and has been an inspiring person in my life. Hope she can help you too! :)

Orly is both a spiritual and a practical woman, which is a wonderful combination. She is so level…read moreheaded and down to Earth that she is able to explain highly esoteric and metaphysical subject matter in a way that anyone can understand and relate to. I've gained a lot of insight from my 2 sessions with her. Regardless of whether or not I truly remembered a past life during our hypnotherapy session, or made it up with my active imagination, I definitely gained some peace of mind as the result of meeting with her. I do wish working with Orly was less expensive, but I'm glad that she is willing to continue answering questions (via email) after your sessions with her. All in all this was a very enlightening experience and I am much more comfortable with the purpose of life and death than I was before my hypnotherapy session. Thanks Orly!!

Hi my name is Brittany upon going to orly I was very excited and extremely open to the whole…read moreexperience. Then getting there I told her that I was an single mother and college student who was struggling but to have her do my pass life regression it didn't matter,how much the coast was it was worth because I had been going through a lot and I needed to figure out what was keeping me caged. So she guides me to lay down and she told me that she start to only audio tape the reading and as she's doing my reading I'm thinking like I'm not hypnotized at ALL I mean at all it was a pleasant experience but it was fake I was not taping into my past life at all not because I wasn't open I was so happy about doing it but she basically was fake with her capabilities! I left so sad and broke of 300$ I felt used because I told her I was a poor single mom that needed help with my situation of trying to unlock why was I going through my current situation and I trusted her as a woman human being and she fooled me. Of course I paid I'm not like that I was at her house so I just paid but I said that I would never go to her again. And I never leave bad reviews but taking people money and fooling them is wrong no matter who you are!