I sought Dr. Malik's help with a neck injury that has badly needed surgery for some time. I tried…read moreevery form of complementary medicine before I gave in. In order to get an appointment, I had to send my MRI and sit through an interview, all of which would be reviewed by the doctor and he would then determine if I was a candidate for surgery. His office called and granted me this appointment. I waited, in pain, with apprehension for 6 wks. I made plans around potential surgery and manifested hope that this long journey was about to be over. On the day of the appt I arrived to find that Dr. Malik was not there and I would be seeing a PA. She asked me 3 questions regarding pain level, narcotics use and tingling fingers. She looked at my MRI, turned around and said "We recommend Physical Therapy". I explained again that I had tried everything. She said "Well, I guess on increase your narcotics". I was under the impression that the long process to get in was to weed out the people that could not be helped by neurosurgery. I believed that being granted the appointment, I had made the cut. My Nurse Practitioner is fully capable of making a referral to PT but she's fully aware of all the modalities of treatment that I have undergone. After a tearful drive home, the PA called with a message from Dr. Malik suggesting that I look into pain management and get some epidural shots "or something". I expressed my dissatisfaction loudly and clearly at that time. I had been defrauded and had my time and Resourses wasted for what I assume would be a large bill to my insurance company which they will not pay. The doctor has yet to call me to get to the bottom of my displeasure. I've not laid eyes on him or heard his voice. This afternoon I got a call from his scheduling department wanting to schedule a follow up appt. Follow up for what?? So you are suggesting that I waste another day of work and another 2 hour drive for another expensive appt to see another unqualified PA so she can say How's it going? Still hurt? Thanks for coming in. Once again, I expressed my displeasure loud and clear and was met with confusion. The scheduling person said I will pass this on to the PA. No!!!! Pass it on to the neurologist whose name will undoubtably be at the top of my bill. And while you're at send a message to accounts payable that I will not be paying for services I didn't receive. And still no call from Malik. Bottom line...No on this doctor! No! No! No!

If you are a legitimate person in pain and have records to back it all up this place is 100%. They…read morecheck urine EVERY 28 day appt so this is not a fly by night place you will be able to get over on. They take their patients and care very seriously. I've been going for years and they are my choice for pain relief. I highly recommend and respect them.

Almost a year ago I fractured my femur. Encompass staff were wonderful, caring professionals…read more PT, OT, doctors, nurses, kitchen staff and para-professionals all made my stay comfortable and spurred me on to a complete recovery. You will get excellent care!

Had to stay here for a few days after a head-on collision, and a week-long hospital stay. The OT…read moreand PT people were very nice and provided some helpful tips and procedures for being able to return home and be as independent as possible with your injuries. Some of the people who work here are super cheesy and they are annoying when you are not feeling your best. I was one of the youngest patients here, and some of the CNA's seem to think you might be able to do more than you are supposed to do with your injuries because you "look" healthy and young. The food was ok, and they have a nice service that will enable your family to enjoy lunch or dinner with you for $3.00. My two main complaints are that the entire hospital is extremely warm and uncomfortable, especially when you have to wear a cast or a brace on your torso. This makes it difficult to eat, sleep, rest, or even think. Another serious problem is that when you call for assistance, you may be waiting for 10 minutes to a half hour!! After using the call button, I resorted to calling the hospital on my cell phone from their web page so that I could get some assistance. When you need help to even get to the bathroom, this can be extremely frustrating. While they may be helping someone else who may need more assistance than you at the time, it would be wonderful for there to be several aids available so that patients are not waiting forever for help!

Donna is the BEST. She listens, is compassionate and works WITH you to find the right solution for…read moreyou. After many visits with other doctors, she is my go to. Even though I really wish she was my primary (that is my only "complaint"). The staff is very kind and attentive. I am not sure why there are so many bad reviews on here, as I have had nothing but good experiences with them after almost 2 years. Give them a try, I promise you will love them as much as I do!!

I've found that some doctors and/or pain management centers give up when they can't find the root…read moreof the problem quickly but my experience with Clearway has been different. Ed Luschinski has been determined actually figure out where the pain is originating. I thank him for this.

Location: Deerpoint drive in Salisbury MD This was the worst experience. I would never go here…read more Front desk staff was very nice. But everything after that was terrible