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    Lakeland, FL

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    Old Salt Marine

    Old Salt Marine

    1.1(17 reviews)
    1.8 mi

    OSM gave me a turn-around timeframe of 3-5 weeks back on 2-13-26. they agreed to a price, ran our…read morecredit, then stated the original pricing was inaccurate and could not do it. I got ahold of the owner Donald on 2-24-26 as i was frustrated about them trying to change the pricing, he decided to honor original pricing and throw in 3 services free of charge. They tried to remove some of the additional accessories and requests that were agreed upon. Craig, the salesman, agreed to let me view the boat at their Wildwood location when it came in from the manufacturer before additional accessories were to be installed. The boat arrived in Wildwood and then was transported down to Lakeland before being able to view the boat at agree time and location, Donald informed me this was his decision. I discussed with Donald how this had already been agreed upon with Craig, Donald stated 'it's your decision to come see the boat where it is, or sign the documents and we can start your boat.' The loan documents are signed. The boat is still in Lakeland. The boat has yet to be started. We are now being told that the boat still will not be done on 5-15-26, 13 weeks after said 3-5 week turn-around. They will not give me a date of completion or date of delivery.

    Caution: Incomplete Warranty Support and Communication Issues…read more I purchased a 2021 Tahoe 450 TF from Old Salt Marine in May 2025. While the sales process itself was polite and professional, I encountered an issue immediately after taking delivery--a visible gel coat blister on the port side hull that later cracked under light pressure. During the walkthrough, the issue was downplayed as "cosmetic," and I was told a 30-day limited warranty would apply. However, when I requested support, I was told the only way to receive warranty service was to tow the boat back to their facility in Wildwood, FL--over 800 miles round trip from my home in Pensacola. Despite providing photo evidence and a local repair estimate from a reputable shop, the dealership offered only $150 toward a $520 repair. I eventually accepted the offer just to avoid further hassle, but I believe future customers should know that warranty coverage may not be practical if you live outside their immediate area. The staff was courteous, and I appreciated the final payment as a gesture of goodwill--but ultimately, I feel the dealership should have fully covered the cost of a warranted repair, especially for damage present at the time of sale. Future buyers: do a very thorough inspection and get all warranty terms in writing before purchase.

    LkldTV - televisionstations - Updated July 2026

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