This week I started my MBA on top of working a demanding job. As I learn to rebalance school and…read morework I hit a bump in the road. Friday night my harddrive failed. I thought I would be spending a $1000 to get myself in a place to submit my homework and do my test on Sunday. As usual i searched Yelp for a repair technician. I wish I could give Computers-ITPro more than 5 stars. I was up and running in a couple of hours with very reasonable price. All I can say is wholley cow this company is the real deal when it comes to customer service!

Jimmy did an amazing job in helping us build our computer! After buying all of the parts for a new…read morePC, we were unable to figure out why the monitors wouldn't connect. We called Jimmy well after closing hours and he was happy to have us come on in! It took us awhile to troubleshoot the problem, but he was happy to work it all out with us until it was completely fixed and put back together. It was a great experience!

Tim isn't reliable. He had Julia work on my computer on 7.28.22. When she quit all repairs were…read moreworking. Now Outlook email is royally screwed & my computer doesn't recognize my printer. Tim REFUSED to correct the problems his employee created & hung up on me. At $110/hour you can't rely on CET Computer Magic to resolve your issues. Just registerd complaint with the BBB

I am in the business and I came from out of town and needed my external hard drive repaired. I took…read moreit to this group and while they could not fix it I trusted their abilities. And they promised that if they can't get your data it's free. I recommend them and their skills. Found them trust worthy

Great guy and great service. Was upfront with cost and did not exceed the quote with additional…read morecharges. Was quick to fix my computer and even took time to explain what was done, but also answered any additional questions.

Was experiencing a complicated software issue which I couldn't resolve on my own. Laptop could not…read morefind or connect to wifi. Contacted Charlotte PC Works who, same day, evaluated, diagnosed, and corrected this issue and a couple of others of which I was unaware. This small, local, family owned and run business is exceptional. Fast, knowledgeable service from a friendly professional in my area for a great price. What more could you ask?

Having just moved to Mooresville I was nervous about computer repair. Well I could not be happier…read more It is much faster and I find the upgrades are worth the money.

I have used BHC for close to 10 years to fix configuration and physical damage on my laptop and…read moredesktop computers on the reommendation of my daughter whoes business uses BHC. I have never doubted whether I was being treated honestly. Other business's may have tech's working on commission.. need I say more.?

No complaints. Very nice and professional. I would recommend this business to anyone.read more

Anthony is SO amazing! You can feel the passion behind the craft when speaking to him. He was not…read moreonly polite but also super super knowledgeable and informative. He did everything he could literally to make sure my experience there was great! After Anthony was able to work on my device I received it back and it had a a bit of trouble still, I called him back and he was more than happy to help me navigate and solve the issue. I brought it back to him and my phone feels new again (: this company will forever have my business and if something happens to your electronics, you should definitely try's this company with them! Thanks Anthony, you're truly the BEST! (:

We got completely locked out of my mom's new phone and came here when Verizon couldn't help. A very…read morenice young man reset the phone in literally about ten seconds. Definitely recommend this place, they deserve more than five stars!

Beware, DO NOT USE THIS PLACE. I would give a ZERO star if I…read morecould. I brought a perfectly functioning phone with a spider webbed cracked screen in for screen replacement as they are the closest Samsung Authorized Repair shop. I waited 4.5 hours with excuses claiming hes having a hard time connecting with Samsung, before I left home to pick up my kids. Owner calls, asks, then accuses me of cancelling my "ticket" and that he can no longer repair my phone. I drive all the way back to the repair shop and not only is my glass screen mutilated, my phone no longer works. So after half a day waiting for a simple screen replacement, MY WORKING CRACKED PHONE TURNED INTO A NON-FUNCTIONING PHONE. Beware of this shady place.

i had an emergency and even though it was 5 minutes to closing and the last guy had just left he…read moreturned around and came to my house and fixed my major problem. i just picked them out of the yellow pages to call and had never used them before. I WOULD NEVER NEVER EVER CALL ANYONE ELSE. They have come to the house several times after that, always a new, different guy and i have always received great and prompt service !!!! SIX STARS !!! Noreen S.

I never got past the receptionist, Christin. She was so rude! She was very loud, began peppering me…read morewith questions before she would make an appointment for me. These were questions I didn't have answers to, about the computer, it's age, operating system, etc. That was why I was calling professionals, I am not a computer person! She continually interrupted me, I couldn't even finish a sentence. She could tell I was getting frustrated and told me she didn't mean to frustrate me, she was trying to help me not waste my money. I told her to just schedule an appointment, that I would worry about wasting my money. I also asked her to please quit interrupting me, to let me finish a sentence. She talked right over me! She tol dme she didn't mean to. She put me on hold for about five minutes with no explanation, then came back to tell me she'd call me back. I asked why that was necessary and she wouldn't tell me. She called later and was just as abrasive. When I asked her name, she then explained that she had needed to get to a scheduling book. She took some information, then put me on hold again with no explanation! I held for five minutes, she came back on to tell me I needed to hold more. Another five minutes and she came back to tell me that she'd talked to the owner and they could no longer accept new customers outside their service area. I have no idea how the service is, but that receptionist is hell to get past to make an appointment!

Back again because my daughter uses her phone as an assault weapon when traversing the wild world…read moreof horseback riding Marcus once again was straight up with the options and I ended up just buying a new phone. Good deal and he took care of everything. Next trip I'm just going to buy an OG Motorola bag phone that gave us cancer in the 90's. Seriously though 5 stars as always.

My 2016 MacBook Pro needed a new battery. With Apple stores not doing Genius Bar appointments, I…read morewas limited in who could replace the battery. A quick google search pulled up AppleJuice. I called on a Friday afternoon & spoke to an employee who quickly told me they would order me a new battery & I could come by next week. I came by that following Monday around 2 PM. They estimated a "few hours." I was so happy when they called me at 3 & told me it was ready! The price was reasonable, cheaper than what a competitor told me. The staff is very kind & knowledgeable. I'll return if I have any other issues with my Apple products.

The office folks are not good , not helpful and don't listen to customer. They have the customer do…read moreall testing on the tv and are over 200 miles away from where I was. On the other hand the 2 people that was sent to do my repair work was phenomenal. I couldn't believe they work for the same company as I dealt with in the beginning. The 2 that come to do work would be the only reason I'd use them again

From the owner: Computer services Network Services…read moreHome Theater Services