I really love this location. It is always so clean, organized and I always get excellent service…read morefrom staff. Staff here are always so courteous and helpful. Although products tend to be pricey, it is often great quality. This is the ideal place for a wide selection of outdoor and hiking products.

This store is the closest location to me of high end outdoor gear I have found. I checked online…read moreto make sure they would have what I needed before making the trip from the Meridian and 91st street area where I was attending a doctor's office for the day and had a chance to shop while on my lunch break. I was looking for Merrell hiking shoes to replace the Vasque shoes I have been wearing for the last ten years. I have been wearing high end hiking shoes as everyday footwear since I discovered mountain trail hiking in Tucson back in 2002. Their online web site said they had a pair normally retailing for $120 on sale for $80 but it must have been online only since I could not find it in the store. This store did not carry Vasque but I had previously owned a pair of Merrell shoes and knew they were good quality and would last a long time. They offered two choices which were waterproof and not waterproof. I chose the waterproof although I liked the color of the non-waterproof better. The pair I chose were basically brown and I was hoping to get a different color since I had been wearing brown for so long. They offered two other colors, an olive green and a lighter color online but they did not appeal to me. I was hoping for a dark gray or something to match black and jeans better. Service was only so-so. Another customer and I waited in the shoe department for someone to wait on us while other employees looked at us but didn't assist us. It's not like we can help ourselves. Someone has to go in the back and grab a box and bring it out for us to try on. Eventually someone came to help me but the other customer gave up and left. Checking out was equally frustrating. Two cashiers both stuck with customers for a long time, one bickering over a return and not getting a full credit. This is where other stores have a separate counter for these issues so customers who want to simply pay and go can do so without a long wait and no one getting checked out. Standing in line or waiting to be helped while multiple other employees seem to be available to help is frustrating.

Large selection. Great deals. Friendly staff. The store is clean and inviting. I love the quality…read moreof the 5.11 brand and the store is great to try fits and see what works. The people who work there are always friendly and knowledgable.

Best local option for people looking for solid apparel and accessories for more functional and…read moretactical uses. Solid staff who are serving not peddling and you get what you pay for and it lasts.

This place is great!…read more Just recently found it, but this Broad Ripple outdoorsy shop has been around for quite some time. There's a front and back entrance, the back has 1-2 reserved parking spots. It's a fairly small place but packed with stuff: sleeping bags to keep you warm in the mountains, apparel from brands like Patagonia, water bottles, candles that smell amazing, camping chairs, knives, and more! The customer service is out of this world. Multiple folks working, all really friendly. When you ask to see something from the case, they answer questions about the product t but don't try to sell it - thank god, that is annoying and it's nice to not have that pressure. They sell quality items so their sales folk don't really have to hustle like that. Anyways, very pleasant experience!

Every Christmas I shop at Rusted Moon for a few gifts for my husband. We both love the outdoors -…read morehiking, camping, kayaking etc and this store has everything we need to fuel those passions. I've bought mostly clothes and small pieces of gear over the years. Everyone at the store is very helpful and knowledgeable. My last visit I bought Lowa hiking boots. Knew nothing about the brand before walking in. Felt confident I made the right purchase as I walked out. Stop by the store and warm your hands by the fire outside or go inside to visit with the friendly shop dog. No one is going to rush you.

Great store of Colts gear. I was able to find a hoodie and long sleeve shirt for the game. Happy…read morewith the outcome.

Hey management, you need to answer the phone in order to help customers. I called every department…read moreand nobody answered. Please apply your good management skills and urge your employees to take time out of their busy schedule and answer the phone.

I came over to Northface to find a light weight running jacket. I had one, but left it on a plane,…read moreand it was my favorite jacket. You know, the kind of jacket that you bond with and becomes your identity. I was attached to the damn thing. Anyway, I tried shopping on line, but it's difficult to tell the material and thickness of a clothing item unless you actually feel it. So, I was happy to find a brick and mortar option dedicated to Northface. Anyway, a clerk was welcoming and offered to help me. They had lots of heavy, hiking jackets. But not what I was looking for. The clerk told me I could find more options on line. Dang. So I left empty handed and disappointed. But the store is nice if you are looking for Artic wear. Prices are high, but the clothes wear well and are constructed beautifully. Visit mid week, to find easy parking and no crowds.

Needed a new raincoat for an upcoming trip to Seattle and wanted to be able to try them on in…read moreperson - so with strong urging from the hubs we trekked off to North Face in the Fashion Mall. Caveat - I HATE shopping and I HATE raincoats - so was not looking forward to the trip. However, Jocelyn made our shopping experience painless - she was knowledgeable and very friendly. She showed me the options and explained how each were different. She allowed us to chat but checked back frequently enough that we felt taken care of. Raincoat and a sweet water bottle carrier secured - perfect for our hikes, trips, and concert season. Is it cheap? Nope. But I feel you get what you pay for. My hubs has had his same North Face rain jacket for almost 15 years, and he swears by North Face rain gear for the quality. Jocelyn also explained that all of their products are guaranteed against manufacturers defects for life - so you just have to bring it in and they will replace it. Sweet. Also, while it might be boring to some, I like that the styles and colors never really go out of style with tNF. I have had most of my tNF pieces since college and they are still kicking (shout out to my first Denali!). Of note, if it has been a minute since you have visited The North Face in the Fashion Mall, they are now in a smaller space upstairs - no longer beside the Apple Store space on the first floor.

My daughter wanted a specific pair of Hoka sneakers for her birthday, and we were able to go into…read morethe store, locate them, request assistance with obtaining her size via the self-service kiosk and try them on without incident. The entire process went very smoothly. The gentleman who brought her size out from the stock room was kind and helpful. After trying them on and checking herself out in the mirror, we were off to the register. The check-out process was quick and easy. We were in and out before we knew it!

I had a very weird experience at Dicks yesterday. I went in to return items purchased online. I had…read moreproof of purchase in the form of a barcode label attached to the original packaging and a record of the purchase on the Dicks app. I was told that because I paid using PayPal the refund could only be made using a Dicks gift card. PayPal is of course the most prominent payment option on the Dicks app. Furthermore the store manager informed me that I should never use payment methods like PayPal or Apple Pay on the Dicks app. This didn't sound right to me so I left the store and started an online return, returning the goods by mail. This was a frustrating and disappointing experience.

Well, now I can say I've been to Orvis....I'm really surprised this place is still open. I was the…read moreonly one in there. Very expensive merchandise, along the lines of LL Bean but way more expensive. It's fun to go in once but I would never buy anything from there.

Typical Orvis store. Lots of outdoor products. Great selection of fly fishing equipment, which is…read morewhat Orvis is most famous for. Honestly, I don't know how they keep the store open. Every time I stop by, the store has maybe two customer in there and their average age is 85. The fact that the store has been open a few years and this is the first review is also indicative of their low traffic. My bet is the store closes in the not so distant future. I'm guessing fly fishing in the middle of corn fields doesn't have a huge following.

Dick's has a monopoly on track cleats, apparently. It's the only place I could find around Indy…read morethat actually sells them in person. Cleats are the kind of shoes you need to try on in person, because you don't want to eff around with running shoes. So if you're looking for cleats, they got a lotta them here! Lots of colors to choose from, and they range from $60 to $180. Guess which ones my kid gravitated to? We tried some on, which was easy to do because there were many people around to help us. But if you visit and you can't find someone, this Dick's has a kiosk in the shoe section where you can request shoes to try on, and someone will hypothetically materialize from somewhere and bring them to you. I like this Dick's in Castleton because it tends to have more product in stock than the one in Carmel. But I also like Dick's in general (that's what she said) because it was one of the stores I could convince my kids to visit with me when they were younger. We would ride the escalator up and down, and sit in the canoes, and climb into the tents, and see who could punch the punching bag the hardest. Who knew that Dick's could be entertaining as well as a place to find sporting goods? Good times. Now, my kids come with me to Dick's to try to convince me to drop $200 on shoes they're going to wear for four weeks. Take me back to the canoe!

This Dick's is under rated. I come frequently. The store is huge and packed with quality…read moremerchandise and name brands. The staff is friendly. Today, I asked for help finding the Crocs and a clerk stopped what he was doing and walked me over to the racks. On my previous visit, I was looking for running gloves and a manager went in the back to find some for me because they were off season. I am always happy to find brick and mortar options that I can examine, compare and try on, before purchasing. As I left today, a check thanked me for visiting. The store is clean. There is plenty of parking and the only negative I can think of to say is that the parking lot has multiple potholes. As I read the negative reviews, I am baffled.

Great selection of shoes and clothes. Not as much as I would've liked since I personally know Nike…read morehas so much to offer in clothing and non clothing items. The store is a little pricey but it is Nike. I think it would be nice if the employees dressed in a way where you can tell who works there and who doesn't. There was a gentleman dressed in Nike apparel and I wondered why he didn't help me when I walked in then there was another person that had on clothes that didn't look as professional. I walked up to the gentleman and he let me know he didn't work there and that the other guy did. After he walked off we both joked how it's hard to tell who worked there since he didn't have on a name tag or anything... but all in all it is a nice store.

The staff was very friendly and greeted us upon our entry into the store. I was a bit disappointed…read morethat the selection of shoes was so small. They do also sell apparel and accessories here. My husband purchased a pair of Nike Vomero Plus sneakers with a super cushiony/bouncy insole. He's hoping that they'll be comfortable to work in, as he is on his feet a lot. They were $180, but he was able to find a discount code for 15% off an in-store purchase. We love a deal!

This is my favorite of favorites for running shoes and apparel…read more - rewards program gets me $15 off most of my shoes purchases - they recycle my old shoes no matter what the shape - the are patient finding my perfect fit - the clothes are great quality - service is always friendly - the selection is great. If they don't habit in stock, they will order it Need running supplies? Come here!

I ordered a shoe online, Athletic Annex cancelled my order stating I asked for it to be cancelled…read more False. I sent them an email, they tried to gaslight me saying they sold out of the product and they tried to purchase the shoe online direct from Nike for me but it was sold out. I can prove they aren't telling the truth. I recommended Athletic Annex to friends who purchased the same shoe after me online and had their orders filled.