Sales consultant went above and beyond to assist with my order. My budgeted cost for materials was below the estimated cost of materials but the rep worked with me soften the blow as much as he could. read more

I took on DIY Reno and was pretty anxious about it. The staff was great and the coreluxe flooring so much easier to install than I expected. The pics are before I replaced baseboards but you get the idea. 3+ hours and laundry and hallway have an amazing makeover! read more

LL Flooring - Comstock Park - Hallway to front - Flooring Near Me - Comstock Park, Michigan

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We had great service from beginning to end. And we're so happy we saved a lot of money and our laminate wood looked fantastic. We had challenging steps and the craftsmanship looked fantastic in the end. read more

LL Flooring - Comstock Park - Flooring Near Me - Comstock Park, Michigan

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This place just brightened you up with ideas on what kind of floor and look you want to go for. The variety they have on floor is amazing and if they by any chance don't have enough to cover for your sq they will order and have in as soon as possible. I like the fact that you could return the product if is defective or you don't like it - with no question asked ( boxed open or no box ) they will return or exchange it as your desire. I have never laid a floor in my life.... but this kind of flooring, made it an easy installation and everyone seems to love the outcome of the floor.... i wish they had more staff and if they do get more staff - this definitely will be a 5/5 read more

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Don't waste your time or money. When we went in, they were good at making the sale. We purchased laminate flooring and then proceeded to wait 20 plus minutes to get it from the dock while the only sales person was helping another customer. I eventually kindly interrupted and asked if we could load it into our car. A week later, we tried to install the laminate and it was evidently very cheap and would not install correctly. I had to call the store to get them to even send our first receipt and when I called and talked to Angela about needing to return the product, she questioned the way we installed it, said to bring it in and let her try, and spoke down to me on the phone. We were able to return the flooring, but not all of it. Therefore, we are out 80 dollars for trying this store and wasted over three hours of time and work trying to make a poor product successful. Never again. read more

The flooring is great. The customer service not so much. They call when your order is in and ready to be picked up. They said my order was ready. But when I got there it wasn't. ( I am 45 miles away from the store) so they said they would call when the rest was there. I never received a call and when I called in weeks later. Sure enough it was there. Not to mention one employee was not pleasant or nice to deal with. read more

I've bought flooring for 2 houses there and had a great experience both times. This last time the sales guy was fantastic. I have expensive taste but don't want to pay top dollar and he didn't make me feel bad at all he just helped me brainstorm on what we could do to get the price down and still look luxury. Good prices and patient and helpful! read more

We went here to buy laminate flooring after going to Home Depot. The guys in the store where not very helpful and a little sarcastic. The sale on Tv commercial was not what they had in the store. Every flooring we picked they had to order (was not in stock). Save your time. We went back to Home Depot. read more

We ended up leaving and purchasing elsewhere. They do not wait on customers based on who was there first so we had to wait a long time for help. The fellow that helped us eventually was sarcastic and his information was confusing. We didn't feel good about purchasing there. read more

I went here looking for some new flooring for my rental house. The staff was very helpful and knowledgeable. Prices are also very reasonable. If you are worried about the price for real wood flooring the wood laminate is also very easy and looks great. read more

The whole staff at this place deserves a raise! Everyone there was friendly, helpful, and we got an amazing deal. Andy was especially helpful and nice showing us out options. Anytime we need flooring we will be back. read more

Buyer BEWARE - Shop ELSEWHERE!!! On June 24th, we purchased luxury vinyl planking and ordered a matching transition piece and stair nose. The salesman told us they would be delivered in 7 - 10 days. After two weeks had passed, many repeated phone calls and conversations with various cocky and rude managers (i.e. Spencer & Andy) still no shipment. There were lots and lots of excuses and promised return phone calls - no one ever called back. Today we received a package, well over a month later and guess what??? It's the wrong color - not even CLOSE to what we ordered. Not to mention that only half of what we ordered was shipped as the stair nose wasn't in the box. How do you call this acceptable business practices while providing such AWEFUL customer service? At this store, their motto is get the money at all costs and forget about the "customer service". Save your money and spend it somewhere else - anywhere but at Lumber Liquidators!! read more

Due to my Parkinson's condition, we purchased hardwood flooring for our entire home from LUMBER LIQUIDATORS to make it easier for me to care for it rather than carpeting. We purchased approximately 3,000 sq. ft. of pre-finished Cedar We paid many thousands of dollars for it. After having our contractor install the flooring we noticed that it was 'cupping' throughout the house. The long edges of each piece of wood was raising, causing ripples in the floor, some enough to catch a toe on and risk a fall. Since LUMBER LIQUIDATORS would do nothing to resolve our problem, they told us we could hire an independent inspector. For a fee of $500 he ended up telling us that the cause was that we opened our windows in the summer letting too much moisture in. Our floor 'may' flatten out if we keep all of our windows closed and run our air conditional all summer. THIS IS CERTAINLY NOT WHAT WE EXPECTED AND WERE NEVER TOLD ABOUT! We enjoy open windows in the summer, are regretting purchasing from LUMBER LIQUIDATORS, and advise anyone to purchase from LL. read more

My parents ordered and had flooring put in there kitchen by Lumber Liquidators. First they never and still have never called her one time. She had to make every call to get them to set up an appointment for install and to pick up materials. After the install she noticed that her Ice machine was not working and she then pulled the fridge out to find the water line was kinked. The floor was ruined behind the fridge and the water line to the ice maker was ruined also. The Install guys had just shoved the fridge back into place without checking the water line to make sure it was still in good shape. She has called and made many trips to the store on 230 Lamoreaux Dr. and she is still waiting for a call back to set an appointment to have the floor & waterline replaced. Her flooring was installed in November and her report for the damage was in early December. As of today 2/24/16 she is still waiting for a call to have this damage taken care of. By far the worst flooring experience I have ever been apart of! read more