From the moment I walked in the door and talked with Matt until my floors were installed yesterday…read more9/1/2021. Great experience!!! Wish all business would provide the same kind of customer service..

Although the products we received turned out great, I felt "okie doked" regarding returns,…read moreshipping, and installation.

Quality Flooring refinished my old hardwood floors and they have never looked better. 100% Recommendread more

I hired BRC Renovations to paint and install new flooring in a mobile home I purchased as a…read morefix-and-flip. I gave him a $4,200 budget, and he assured me he could handle everything within that. From day one, the work was rushed and sloppy. There was no prep work before painting--no taping or masking--and he sprayed over everything, including doorknobs, hinges, mirrors, and light fixtures. It looked careless. I paid him $2,700 in labor, plus an additional $1,367 in materials (total of $4,067), and the issues only became more obvious--missed paint areas, rushed flooring, and overall poor quality. I had the former owner inspect the property, and she pointed out damaged subflooring that he installed new flooring over without ever mentioning it. When confronted, he became irate and used inappropriate language toward her. When I spoke with him, he refused to take accountability and was more focused on getting paid. He even told me "you get what you pay for," which was never communicated upfront--he had already agreed to do the job within my budget. When I told him I expected the work to be corrected, he became hostile, so I ended the call. He never followed up or came back to fix anything. I ultimately had to hire another contractor to fix his work, which cost me even more money. If I had known he was only focused on getting paid and not on doing quality work, I would have never hired him in the first place. Very unprofessional, poor workmanship, and no accountability. I would not recommend. The following is my response to his response. This response is inaccurate and misrepresents what actually happened. At no point did I receive "free work." All payments were made in good faith as the project progressed, totaling $2,700 in labor and $1,367 in materials. The issue was never about avoiding payment--it was about the quality of the work and the lack of communication regarding major problems. The painting was done without any prep work--no masking or taping--resulting in paint being sprayed onto fixtures, hardware, and surfaces that should not have been painted. This is clearly visible in the photos, which show the actual quality of the work. Additionally, flooring was installed over damaged subflooring without it ever being brought to my attention, which is a significant issue that had to be corrected later at my expense. While you mention replacing lights and adding cabinet doors, those items do not excuse or offset the overall poor workmanship and rushed job. The concern was never small touch-ups--it was the overall quality and the fact that corners were consistently cut. When these concerns were raised, the response was hostile and unproductive rather than professional. I gave an opportunity to correct the issues, but no effort was made to return and fix the work. I ultimately had to hire another contractor to repair and redo portions of the job, which confirms the concerns raised were legitimate. Calling me a "conman" is inappropriate and unfounded. Based on my experience, the only misleading behavior in this situation came from the contractor. This response reflects my actual experience.

They are very reliable, neat, quick but quality. They have repaired a brick Pilar and my wood…read morefencing. They have installed LVP flooring, vanities, toilets, and done tile work for me all at very reasonable prices and in a timely manner. I highly recommend them but don't keep them too busy because I have a lot of work for them.

Hard to beat prices, great service, and a great selection! They installed a new countertop and sink…read morefor my master bathroom and did an excellent job. They were freaky fast. The whole install, including removal of the old countertop and cutting the drain holes on sight took about 30 minutes. I definitely would recommend them for any of your Marble and tile needs!

It is with a heavy heart that I write this negative, honest and thoughtful review. As a local…read moresmall business owner for over 45 years, we try our best to support local business whenever possible, especially during the COVID-19 Pandemic. We recently replaced our outdated kitchen countertops with granite and installed a tile back splash. We contracted B & B Marble and Tile (2220 Pass Road, Gulfport, MS 39501) to do the work. Our experience since day one has been subpar at best. The craftsmanship and attention to detail are nonexistent. Most importantly, the customer service provided, specifically respectful and timely communication, have been unacceptable. Co-owner Sabrina Usher is an absolute challenge to do business with. We placed our order and paid a deposit on April 1st, and it took over 99 days for our installation to occur on July 8th. It is important to note that our piece of purchased granite was at their facility for over 7 weeks waiting for the install. The first scheduled installation was cancelled at the last minute so the co-owners could take a beach vacation to Florida. Our installation occurred and we immediately pointed out the following problems which needed to be addressed (photos attached): - Missing bullnose installation in one corner - Window sill granite is not polished while the countertops are - Uneven and haphazard tile work - Light switch left hanging from wall 35 day have elapsed since our installation and the problems have yet to be addressed, despite aggressive and courteous follow up on our behalf. Voice messages are not returned, and emails not responded to. This review was even provided to them in advance as a final opportunity to make the situation right. Please spend your hard-earned money elsewhere with someone who takes pride in their workmanship. There are several bad reviews posted to both Google reviews and Yelp which we had seen prior to hiring B & B. There is a "current alert" listed on the Better Business Bureau's website and they are not Better Business Bureau accredited. In retrospect, we should have listened to our fellow MS Coast residents regarding their experience, as ours seems to have been much the same. I can not, with good conscience, recommend B & B Marble and Tile of Gulfport in any way.

We live out of town and needed carpet installed in the 3 bedrooms of our house in Gautier, MS…read morereally fast. John was able to help us select carpet that we liked and had his installers there the following Monday. All carpet and padding was installed quickly and it looks excellent. I highly recommend John at Carpet Mart, In Gautier who gave us an excellent price and fast service.

A landlord I have used them for many jobs on my properties from tub surrounds to LVP and even…read moregranite countertops were economic enough to put in my rentals and make them a higher rent value, not to mention you can't touch John on in stock carpet or even real wood prices. If an issue comes up, he will hear you out and make you happy.

They came and estimated and did the work all within a week!!! They charged a very reasonable fee…read moreand bought the materials from my account at Lowe's. I was very pleased with the speed and the quality of the work. I plan to contact them again if I need more work done.

They did a great job installing bird netting under my raised house! I sent them a picture, they…read morewent by the house and got me a reasonable quote. They were able to complete the job the next day for the price quoted! Quality workmanship, polite, affordable and tidy on the job site!

Kennedy Gutters has done a couple of jobs for me @ 2 different locations. Their work is excellent…read moreand I was highly recommend them.

Overpriced quote compared to other people. We didn't use them and they were very rude about it…read moresince we had other quotes they were pissed not very professional and it was the owner that said it could hear him in the background as secretary talked to him. I would stay away

A great introduction to all things flooring. I will be back to select colors and styles. They are…read morevery attentive and helpful. Really enjoyed meeting the owner.