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    Carpet Mart the

    4.4 (5 reviews)

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    The Floor Trader Gulf Coast - 6217 Washington Ave Ocean Springs, MS IN STOCK Flooring

    The Floor Trader Gulf Coast

    (3 reviews)

    I purchased flooring in September 2021. I used one of their recommended contractors to put the…read moreflooring down. I replaced the flooring throughout my entire 4 bedroom home. At first I would have gave them a 4 star rating but after my flooring in my kitchen has started coming apart and I have been calling asking about the warranty on the flooring and the install I have got the run around. I have been calling every week since August 22, 2024 asking for my flooring in my kitchen to be repaired. The flooring is coming apart at the seems and a few pieces of the flooring is peeling. I have 2 boxes of the flooring that can be used to do the repairs. The manager states that she has called the guy who installed my floors every time I call but he has yet to reach out to me. I have called 7 times. 5 times I spoke to the manager and twice I had to leave a message, my call was not returned either time. I also sent an email through their web site on September 17th with no response as of yet. I feel that my flooring, which I spent a lot of money on, should last more than 3 years. I feel like I have been ignored about my issue. I did not list the managers name or the contractor who put my flooring down because I still have faith in my fellow human beings that the flooring in my kitchen will be repaired.

    Me and my wife was looking for wood flooring and tile for our remodel of our home. We needed…read moresomething that would be pet friendly. They had a large selection to choose from and we found the perfect floor for us with the help of the staff. The staff was definitely very knowledgeable with their products they have in store. Thank you so much for a easy and pleasant experience. Will definitely go back if we ever need and flooring

    Lowe's of Gautier - Need a tool to fix something at grandma's

    Lowe's of Gautier

    (19 reviews)

    Whenever I visit my grandmother, we wind up at this Lowe's in Gautier, whether it be to get her…read moresome flowers/plants or to get stuff to repair things for her. This location has always been very clean and the employees are always helpful. The lady that is usually in the gardening department (God forgive me I have forgotten her name and I don't see it on the receipt) is so friendly and super helpful! She is always smiling too. The prices are what I would expect, so no surprise there. I find Lowe's to be much better than Home Depot.

    This is not the first time I have had issues with this store and manager. The young lady told me…read morehis name is (Brian Smith) do not really know if that is his name or not. But anyway purchased a range and dishwasher online to pick up in the Gautier store. After receiving a text, it was ready for pick-up. I arrived, got the range loaded. The young man who loaded it was extremely nice, but didn't have my dishwasher. He went back inside and returned with the dishwasher, and the box was damaged. After inspecting it, I found it to be damaged. I was told by the young lady who was assisting me to go to the appliances section to see if there was anything else I would like to exchange it for. Good luck with that. I could not find anyone to assist me. I then returned to the service desk and asked to speak to a manager, but the manager would not even step out of his office to address my concerns. I then returned both items and left this horrible store. I believe this is the same manager who gave me trouble when I purchased a zero-turn at the beginning of summer 2025. I retired after thirty-six years in a career as a store manager, and I believe the customer deserves respect for their concerns and needs to be heard and a solution found.

    Ace Carpet Cleaning - A text with the manger of the company and myself.

    Ace Carpet Cleaning

    (6 reviews)

    I'm highly disappointed in the quality of the carpet cleaning. I recently bought a house and the…read moreprevious owners had the carpet cleaned upon my request. When we were doing a final walk though and I noticed how poorly the carpet was cleaned and ask if someone could come back out and RE-clean the carpet, I was told yes and someone would come out...the day someone "came out" the door was not knocked on and the doorbell was NOT rang, instead a note was left on my door. NO ONE called me to let me know they were there. Today we rescheduled to have someone come out I was told to have a payment ready when he arrived today to fix it...PAYMENT FORRRRR WHAT? This carpet was NOT by any means cleaned correctly , I work for Complete Turn-Key Services so I know EXACTLY how CLEAN carpet is supposed to look. Highly disappointed in the customer service I received. I will make sure everyone knows about my experience. Complete Turn-Key Services is going to make this right by coming out next week to fix it FOR FREE!

    I used Paul's company on the 10th of Sept. I had to call Stanley Steemer to clean my carpet on the…read more15th. I text the owner of Ace Carpet Cleaning out of Ocens Springs, Ms to let him know we had streaks and spots left after cleaning the next day and the owner " Paul " went directly to the old " done got your money and don't care anymore " by saying the only way to get any better than what he had done was to get new carpet and called me an unsatisfiable customer after the first contact. I then used my home cleaner the very next day and got plenty of dirty water right on the carpet that just got cleaned ! If you choose to use this company be prepared for Mr. KNOWITALL and also to get RIPPED OFF ! 1 STAR because u have to put something or u can't post.

    Carpet Mart the - carpeting - Updated June 2026

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