poor customer service. they scheduled carpet installation. Then told me they weren't coming that…read moreday. They had 5 customers that day but messed up and had nobody to install it. I then said I had taken off work and their reply was well can't you just go in? I said no either figure it out or refund me. They said they had to reschedule all of us. Eric said impossible..., I said then refund me. Well they did come and do it .., sent people from Their Wilkes-Barre location and they were wonderful. Eric is not customer friendly. Would suggest going to their other location.

I stopped into giant floor with an unusual request for carpet samples. The staff were extremely…read morehelpful, accommodating, and pleasant. In the past, we have purchased remnants for our home and have always been extremely satisfied. Many thanks to Eric, Holly and Tammy for their professional professionalism and help.

Nicole and the folks at the floor Source are the best. When our little independent non…read moredenominational church needed flooring they came out, measured and gave us such a great price. Then when the floor buckled at the ends a little bit in the heat and humidity (they put it down in February I believe) one call and they were calling me back immediately to adjust the floor and fix the problem. You won't do better than the Floor Source

Excellent from start to finish. Pauli is our go to guy. Not only did he guide us thru floor & rug…read moreselection, comingvto our home more than once! but the quote was right on & the installers were excellent!

This is in response to the one star review. It's a place for contractors. So they won't be open…read morehours convenient to everyone. Common sense. My bank closes at five every day. Open til noon on sat. Do they deserve a one star? The post office closes awful early too. ????? Typical of some reviewers not to think of the people owning the business. Barely surviving. I've been there hundreds of times. Never had any issues. And just like any business. Why stay open when your customers don't come there.

This store is the best!! We work with Jeremy and he is very helpful and pleasant. They worked…read morewith my family and I on many projects and have a wide variety of materials. They went above and beyond and really care about the customer in terms of getting orders right, taking payments via phone, etc. Highly recommend.

I had major scratches in my hard wood floors ! James the owner of the company came inspected and…read morereassured me after he sand and polyurethaned the floors they would look brand new ! He did a wonderful job for a reasonable price ! It looks like he laid a brand new floor! I highly recommend Stroudsburg floors to all my friends and family

James did a great job on our hardwood floors. The truly hardwood was approx. 20 yrs old and never…read morebeen resanded and refinished before. James, the owner, did the entire job himself with no helpers. It took 3 days to complete, the same amount of time that other companies quoted us. His price was also the same as other companies' quotes. He was polite, courteous, addressed all of our concerns and went the extra mile for everything we were concerned about. He was even accomidating to our dogs. If ever I need a service that his company provides, he will be the first, and only company I'll call. Highly recommend,,

I give NP Flooring 5 stars! I called 2 days ago and left a message, the manager called me back…read morethat day and said that a service person could come out the next day. Tom and Toddy arrived on time and stretched the carpet that needed repairing quickly and perfectly. I will contact them for carpet repairs and cleaning when I need it done next time. This company is the best.

I wholeheartedly recommend Tom and the crew of NP Flooring. I emailed Tom on a Sunday night;…read morelooking to have carpeting installed in my parent's home in Moscow. I live in North Carolina but was going to be up in Moscow, Pennsylvania in three weeks and wanted the job done then. Tom emailed me back instantly - I mean instantly. To my amazement he even wanted to talk to me about my unique needs so on Sunday night at 8:30 pm I'm talking to Tom about my parent's house. Nothing deterred Tom; he is an excellent communicator (I'm in the service industry and he is beyond the best I've seen); calling with updates and calling a couple days prior and calling the morning of the job, etc. The installation crew was fantastic, respectful and professional. Excellent experience all the way around. If you look at my reviews of other businesses you'll see I don't easily give rave reviews but NP Flooring represents a level of customer service that is vanishing across all industries. Call them - you will not be sorry.

This business is locally owned and operated and of the highest quality. I agree with everything…read moreKaren P. said. I couldn't have put it better! I have copied her review here. I will add that they have had a variety of projects in our home, and every one of them was total quality. They aren't the cheapest construction company in the area nor are they the most expensive, but they are truly the BEST! William Snyder Construction returned calls promptly, visited the job site quickly, I received a quote the next day to tile our kitchen backsplash. He requoted quickly when we changed our minds about the tile & pattern, and managed to fit in our project the following week. He showed up when he said he would, the work done was of excellent quality, and the crew cleaned up after themselves. I would highly recommend.

William Snyder Construction returned calls promptly, visited the job site quickly, I received a…read morequote the next day to tile our kitchen backsplash. He requoted quickly when we changed our minds about the tile & pattern, and managed to fit in our project the following week. He showed up when he said he would, the work done was of excellent quality, and the crew cleaned up after themselves. I would highly recommend.

We went to Raymour and Flanigan as we were looking for new furniture. We found a set we liked and…read moreplaced an order. However, the next day we changed our mind and cancelled the order and ordered a different set. We are so pleased with the furniture and how it looks and fits in the living room.

this place is a fucking joke. I placed an order four weeks ago beginning of February. They tell me…read moreit's gonna take two weeks to come in items doesn't come in till the week. I'm on vacation then I'm being told by the person who called me that I need to pick it up within the next Gonna be returning it I her I'm on vacation won't be back in town till the 7th month. She says the 8th I come in on pick up my which is actually an Internet told to the back and somebody will help me. I'm sitting in front door. Nothing about customer pick up or anything but sitting in front of the door for almost 20 minutes by myself in of the store kind of scary for an old lady like me I call the kid is a jerk and says the manager is looking for nobody. The door hasn't even opened. I'm sitting back here in front of the door. Does it say customer pick up? No you never told me there was a customer pick up door went inside. Went to cancel it the order and they're giving me the freaking runaround. Avoid these people with all cost they are assholes.

In a rush to move in and erase the damage of nightmare renters, my family and I contacted Boomer…read moreflooring to get new carpeting put in. They were immediately understanding and empathetic to our situation so they went above and beyond by providing us a contact for painter and were able to help us expedite not only their own flooring installation but also the painting which was provided by another. They offered us a great selection, amazing pricing, and were honest about everything! It's hard these days to find good service that does not rip you off these days. The job was down quick and the flooring looked immensely different. They even worked with us to install the flooring when we were not home. See below for the before and after!

Boomer flooring is a great local hardwood flooring company. If you're in the area, use them. I…read moremainly dealt with Christine who is helpful, friendly and honest. We used them to put in flooring for our master bedroom. The installer the floors within 3 hours and did a beautiful job. I'm so happy I worked with them.