Very friendly staff that helped us exchange our old pounds for newer ones that could be used.read more

* No ATM? Are you serious? *…read more Breezing through the airport, and skipping the ATMs was no issue since I saw there was an HSBC right near my hotel. That is no issue until I arrived and saw a little piece of paper on the window saying, "This location has no bank machine." Are you serious? World's local bank my butt!

They have an ATM outside, and another inside. Not sure what dope you were smoking Marc, but please…read morePM the number.

Great services from Gwen, nice and friendly very efficient. Solve my problems almost immediately!read more

Neelam Joukani Khushiram was such an amazing help to me when I was at HSBC Oxford Circus! I was…read morehaving a lot of trouble ope my account and she helped me open one in less than an hour it was just like magic! she definitely knows what she is doing and she is the sweetest

Clean, easy, efficient. This Barclay's branch is right next to Spitalfields and that gives it a…read morebonus star for me. And an outside cashpoint that works. Who knew such a thing was possible? Sadly, not open on Saturday.

This is one of the best Barclays branches i have come across so far in London…read more Because the queue is never very long and the staff are super nice and smiley which always helps to brighten up ones day. Service with a smile that's what I like.

I've just recently moved to London from the US and was having a hell of a time getting settled in,…read moremost of which was caused by not being able to procure a UK bank account. It's a bit of a roundabout issue here where you can't get decent housing without a bank account and you can't get a bank account without decent housing. I had no idea that the credit check done on you is actually done on your place of residence and the credit attached there, not necessarily all just you. Very frustrating. At my wits end, and after going to several banks in and around Soho (and getting very rude and exasperated responses to my questions - as if I was doing something wrong by moving to London and not knowing my way around the financial system), I came across this HSBC in Chinatown. Bruce is my HERO. Not only was he completely accommodating to my mistake of thinking an appointment was way earlier than it actually was, he was very reassuring, informative, patient, kind, and most of all, funny. Thank you so much Bruce for easing my final transition into London life and helping me feel like a productive adult once again. You were the only one out of several bank employees in Soho that didn't treat me like an idiot and instead like a friend. I can't tell you how much I appreciate this, and most of all, appreciate you alleviating all the stress from this last stage. Thank you, thank you, thank you.

A bank with methods and working practices very different than the ones we are familiar in the…read moreUSA.zIt literally feels as stepping back to the times gone by. Slow service,not the most helpful of employees that you would come around and the worse comes when you need to withdraw cash.You are instantly treated as a potential cheater,fraudster or crook.Those people should come align to the 21 st century customer relations and practices and if needed retrained preferably by Americans or send for internship in US banks.

One of two Natwest branches on Victoria Street, this is the branch towards the "Victoria" end of…read morethe street, fairly close to both Westminster Cathedral and Victoria Underground Station (Cardinal Place entrance). The branch is set out like a typical newer Natwest store, it is fairly modern and large inside, with a reasonable amount of seating and of course free wifi, which is the case of any bank worth its' salt. Unlike most nearby banks, this bank is open on a Saturday but it closes really early at 2 pm, which is only for four hours which still is pretty poor, pathetic and lazy. I didn't like the set up of the cash machines, albeit there was a good number of cash machines, there was some sort of table right in front of them, making it slightly awkward to use them. The branch, unlike the slightly smaller Natwest store at the other end of Victoria Street, didn't have any particular Unique decor for its' location, which is quite common for Natwest branches and I feel makes the branch feel a little more special, rather than typical. Alongside the staff not seeming too outgoing to help, opening hours and this, I feel a laziness aspect of this bank showing a lot here. 3* - Decent and large modern branch of Natwest in a good location. Does it stand out to another Natwest branch to impress me enough? No.

Pounds to pocket are epensive when you compare them to bank loans, but if, like me, you have a less…read morethan gleaming credit rating the banks won't touch you. I'd got caught in a cycle of taking out pay day loans each month and rolling them over, so they ended up huge and unmanageable. I have paid them off with my pounds to pocket loan, and whilst expensive in itself, it's nothing compared to what I was paying out in interest to Wonga et al. Plus paying it back in bite size pieces is a real god send. Application process was easy, although they did call me at work (might be embarrassing for some), but at least it was just once and not like those awful loan or DMP salesmen calling non-stop. Better not to get in debt in the first place, obviously. But for those of us who learn the hard way, I'd definitely recommend this company.

Pounds to Pocket helped me out with their quick and easy online instant cash loan application form…read more They gave me a same day decision and cash was deposited in hours of acceptance.

Well what a relief, a bank that, while I understand they are there to make money, treat their…read morecustomers well.