NOTES: ~ This is the ONLY Commonwealth Bank in the CBD that…read moreopens on Saturday (10 AM - 2 PM) After nagging my boyfriend to join Commonwealth instead of NAB due to Commonwealth's prolific amount of ATMs and great customer service, he finally caved and we walked in to open up an account because he needed one by Monday and this was the only bank with weekend trading. At first glance, you realise that this bank caters mainly to Asians - most of the staff are Asian, which probably helps a lot of immigrants out because they're a bilingual branch. However, no need to fear if you only speak English because the bankers here, although of Asian descent, speak English 100% fluently so there is no language barrier on all fronts. We were served by a personal banker named Justin, who was very nice, efficient, and overall did a fantastic job. He cracked a few jokes here and there and made our experience of "going to the bank" not a tedious errand. --- The only downside is because this is only bank in the CBD that does weekend trading and probably one of the very few that has bilingual services, it is extremely crowded. The teller line was enormous and stretched to the far end of the bank. Thankfully, the wait for a personal banker took only a few minutes, but if you're here to deposit money you might consider this to not be a very quick errand.

Super fast and efficient service at very competitive prices…read more The owner, Ian, is very friendly and comes across as someone who genuinely cares about his customers. His staff are very polite and efficient and provide the same level of care when dealing with customers as well. They explained what type of glass we needed and more importantly, why we needed special glass. Their rates were very competitive as well. Would recommend them to anyone else.

Esha is a God sent. She was so patient with me, helped me understand each step of the process to…read morebuy my first home and supported me with the annual follow up. The effort she goes to with her extremely helpful and whimsical social media posts, guides, and regular news letters is a testimony to her brilliance and care. She took a seemingly stressful goal and made it exciting and achievable. I will forever be grateful, and joyfully anticipate those social media posts