All works they've done on my dress were excellent. I really…read moreliked those slimmer-look lines.

Horrible. They don't know what they are doing. Used to be owned by a European lady and she did…read moreexcellent work. This shop has changed hands. It is dirty and they don't know what they are doing.

I created this Yelp account in order to share my experience with Busy Bee Drycleaners. I was…read morerecommended to try this as I was told they are "family owned" and I wanted to support a local business. I was disappointed. When I first picked up my items (on Saturday) I noticed brown dotty marks on two of the pieces. One was slightly creased (I am OK with that). Another looked a little worse for wear. I was advised by Busy Bee that my dress looked like that because the manufacturer mixed black and white colors and this is what occurs when manufacturers do this. i.e. it can look a little worn because they said the black can bleed into the white. I was very surprised because it's Judith and Charles, and I've never had an issue with J&C. As a result, I called Judith and Charles on Monday. J&C advised me that they had rarely seen it like that, but it can occur if a drycleaner uses too many chemicals. J&C offered to take my dress and dryclean it with their own drycleaner. They said that I shouldn't use this drycleaner again and recommended I use a different one or handwash it myself in future. I had told the store that I was unhappy with what I saw so they had asked me to leave it with them. When I picked it up the second time, and after a calls with the proprietor, I would say that it's not worth the hassle. If something goes wrong, it's a little painful and I really didn't enjoy this experience. Also, I really want to be confident that my clothes are CLEAN. Even though they removed the brown dots (I have no idea what it was - chocolate?) it didn't make me feel comfortable. In future, I'll stick with Suter Brook/ Sun Square or Harbor Downtown Drycleaners - all who I have used for many years. I'll never take any pieces I care about here nor do I recommend them. They do do a lot of business with local corporate clients but a very disappointing recommendation.

This place makes me wish I had more stuff that needs dry cleaning. I dropped off a huge pile of…read morevery dusty couch and cushion covers on Wednesday morning, and was told by a cheery fellow that they'd be back on Monday since they're closed on the 24th and 25th, of course. I guess I looked disappointed, because he said if I didn't need them ironed he might be able to get them back to me by the end of Thursday, which I agreed would be great. Well, I got a call later the same afternoon to let me know that everything was already done! I was delighted, and picked up my refreshed covers that evening from an equally cheery lady. This morning I got a call from her apologizing for not having applied a discount that I didn't even know I was eligible for in the first place, so now I also have bonus surprise credit. All in all, this was an exceptional experience. I'm sure I can find something in my closet that says dry clean only... or maybe it's time for me to stop avoiding those tags!

Had my wedding dry cleaned here. I don't know what process that goes through cleaning a wedding…read moredress, but mine was lace with lots of delicate beading. I was quoted about $300, and it would take bout 3 weeks to do. I was expecting a call, but I kind of forgot about it until recently. It was partly my fault since I didn't check the tag for what day it was ready for pick up. My husband picked up my dress for me, I've seen so many horror stories about some dry cleaners giving past brides back the wrong dress back. I got the right dress, with the custom hanger I had on it and the garment bag. I was charged $174 for the job, I was happy that I was under quoted for it. The first thing I noticed that that there was faint tan stain around the center of the sweet heart. I had spent a few days trying to get out the wine stain left in the dress before dropping it off. I thought that it would help them clean it faster. My husband didn't notice it when he picked up. I guess I can't complain about the price I was charged. They did miss a spot and my dress was fairly clean already. I had only wore it my ceremony and dinner. The shop itself is brightly lit in the front, dimly lit in the back. Makes me wonder how they manage to do alterations. They do have a bright light around their sewing machines, so that's a bit of a relief.

I've dealt with Suterbrook for over 2 years now. Have always been happy with their service, prices,…read moreand the store offers excellent dry cleaning as well as skilful alterations. Highly recommended.

Needed at rush job close to closing. I thought I'd have to wait til the next day but within an…read morehour, my pants were hemmed and ready for pick up. Very professional and accommodating. Thank you.

I had a shoe strap that broke, and I wanted to get it replaced with a small piece of white elastic…read more No repair was necessary to the actual shoe; the elastic would be a separate piece, just a small add-on. I went into this store to see if they could help me. The lady saw the shoe in my hand, and before I even got to the counter, said, "we don't do shoes". I started to explain that it wasn't a shoe repair that I wanted, but she repeated, more forcefully, "we don't do shoes". I got a couple more words out when she repeated it a third time, like I was an idiot. At that point I gave up, said "OK", and left. OK, I get it, they don't do shoes. But a bit of courtesy, and maybe even helpfulness, would have been nice. I have lots of normal non-shoe-related repair and alterations work that needs to get done. But I won't be taking it to Stitch-It.

A few weeks ago I decided it was finally time to have a pair of pants repaired that had a tear…read morealong one of the seams. These pants are one of my favourites, even though they didn't cost much to begin with, they're comfortable and fit nicely. I started by shopping around, knowing that tailors pricing can vary widely. Being close to Metrotown, I started there. I was quoted $25 at two shops and $20 at another, with a turnaround of about a week. Fast forward to a day or two later and I found myself walking around New West with some time to kill. Again, pricing varied, but having read great things about Wizard I decided to pay them a visit. I will say the price quoted was not the cheapest of those I received in New West, but it wasn't far off. The tailor explained how she would fix the tear and that it would be ready early the next week. I agreed, and a receipt was given to me and the pants left for repair. Fast forward to the next week, my receipt was presented and the pants brought out. The tailor encouraged me to try them on and I did so. As far as I can see, they look and fit great, and it's hard to make out the repair with the naked eye. I'm pleased with the quality of the repair and will certainly be back to Wizard of Needles in the future.

Fast and friendly service, fair price, quality work! Will be back next time I need alterations.read more

I recently got 4 pieces altered here and am very happy with the results. The team at Make it Fit…read morewere friendly, quick and drama free. The prices were a little high, but with the ease of pick up/drop off and how well the items looked after I would pay it again.

I had three very expensive lace bras repaired by Make it Fit, and they did a beautiful job. The…read moretears were repaired so you could hardly see where the stitching was done. All the work I have done there is done with care, on time, and the owner, who works the till, is respectful and kind.

We had an amazing experience working with Hana on alteration of my Mother of the Bride dress. She…read morealso did a wonderful redesign job of my daughter's bridal dress. The bridal dress had complicated lacing and beading but Hana managed to put them together. My daughter was extremely happy with her redesigned dress. Hana's creativity and professionalism is commendable. If anyone is looking for a good seamstress, she will be the one person I guarantee will surpass your expectations. Thank you, Hana for making both of us happy walking out of your studio.

From the owner: Vancouver professional sewing and alterations read more

Recently had many of my wife's pants fitted with new elastic. Martha did a super job at a very…read morereasonable price. For service and for price, gotta give her a FIVE out of five.

I carefully washed a 25+ year old set of sheer window coverings. One of the panels shredded where…read morethe dry cleaner (many years ago) had ironed in pleats. I searched online for a reputable seamstress that could create 2 panels from one in record time (I'm from Oregon visiting my father). Martha gave me her honest and careful assessment and worked her magic. I was able to pick it up before I left BC and instal it for my dad. It looks wonderful and a negative was turned into a positive! Always thankful to meet good people who are talented in their profession. 5

I highly recommend Awl Together Leather. The staff there…read moreare very friendly and helpful. I also found them knowledgeable and efficient. I took my boots in to get the heels redone. I left them, they emailed me a detailed receipt as well as a hard copy and emailed when the boots were ready. I just had to pick up. The place has some cool items in there and they have items to care for shoes. They can repair and make all things leather. So glad I found this place and it was recommended to me. Will be taking my leather purse for repair next.

It was a bit out of my way, but Awl Together responded to my inquiry about making a repair to the…read moreworn collar of my 50 year old leather jacket. They described a repair that would maintain my jacket's usefulness, without breaking my bank account. I had no hesitation paying them in advance and was successful in having the jacket picked up by a 3rd party with no further problems. I appreciated their excellent communication via text messaging. Awl Together Leather is All Good!

My granddaughter wanted her mother's vintage prom dress altered to wear to her prom this year…read more Lieu was amazing. She took in the dress, added tulle to add body to the flow of the dress and made a wonderful shawl to add to the look. It is a reimagining of a dress that was last worn 26 years ago. Excellent combination of technical sewing skills, meticulous attention to detail, understanding of fabric behaviour and just alteration expertise. Great price for the work done. In my opinion Lieu is the only seamstress needed for any and all needs you have. Well done!!!!!!!

I took a summer dress to Lieu for alterations. She did an…read moreexcellent job and I am very happy with the job she did. I highly recommend Lieu and will definitely use her service again.