incredible service department -- we needed help and didn't have many options. they listened,…read moreunderstood, and found a way to squeeze us in to their busy schedule. very kind, very skilled -- couldn't be happier with how well they treated us.

The service department is nothing short of amazing! I dropped my vehicle off on Friday and the…read morevehicle was looked over and dropped back off at my home on Tuesday morning. Customer service is the highest priority and it really shows. I greatly appreciate everything you all do to make vehicle repairs and maintenance as low stress as possible!

On the morning of my departure (a few days ago) from Saint John back to Montreal, my 20 yr old…read moreHonda was sounding and acting uncomfortably cranky. Not being an expert, I really needed a knowledgeable assessment of what was going on before making the 12 hour return drive home. I found First Stop Auto on 41 Adelaide Street in Saint Johns North End by sheer grace and good fortune. I walked into the office and first off asked if one of the fellas would drive the vehicle so they could feel what was going on. Without hesitation, Tim had the key and we took a few block radius spin. Though the shop was fully booked for the day, knowing I was on my way back to MTL, and I believe, because it was obvious I was "camping" in the vehicle, Tim offered to hoist Honda and make an assessment at the end of the work day, so that I could, if it was possible, be safely on my way that same day. I unstrapped my bike from the roof and rode into the tourist section of Saint John for the afternoon. (The Busker Fest was fun. Wonderful artists. And the indoor market, a few blocks up the hill, is worth a gander.) Around 5:30 Paul, the proprietor (I believe), gave me the prognosis. =D Almost my worst fears. He suggested I take the bus back, and that of course, the vehicle was not worth investing in, several components were on the brink of failure, BUT that my most immediate concern was the radiator. I asked if Honda was safe to drive. "Yes. I would survive but old Honda might not." =D. K. I stocked up on jugs of water. Took a couple old bottles of that rad sealer fluid in case of dire need, and already had a good stock of overflow coolant. A few Hail Mary's, a few Tibetan Chants, Paul and Tim's blessings, and I was back on my intrepid way. I bought Paul a lotto ticket. If he won I may not see him and Tim when I roll back into Saint John in August with a couple cases of fine beer! I would, without hesitation, send my auto business their way! Beautiful. Great people. Immeasurably grateful for businesses like this one.