I've visited and stayed at this beautiful, hearty and homey hotel with a bus tour group (Caledonian…read moreTravel) for four nights with my granny which all of this was my early birthday present from her this year which it's was the absolute best present I ever had even though I've wanted to do a coach holiday to the Outer Hebrides for two years since the pandemic until this year where my wish had come true. Our room was beautiful and we got the best views from the front and the side. The room was spotless and also our room was massive even though the ensuite bathroom was very roomy. Even some Tea, Coffee and biscuits were delivered to our room doorstep daily which was great. The free hotel wifi was excellent, comfortable and cosy beds and lots of storage especially the wardrobe for our clothes and shoes. We had a great night's sleep and great hot baths every night after going on our great adventures in The Outer Hebrides during our stay. From day one to the day we were leaving, The staff, especially Sandra had been outstanding with a huge passion for running such a lovely hotel like The Isle Of Benbecula House. Also, They were caring, loving and understanding about my hidden disability "Autism" and even they took some time out from their work duties to have a wee chat with me every evening during dinner when I go to the bar lounge to get my soda drink, especially on the final day when we were leaving the hotel to start the long journey home to Coatbridge. They asked me how I'm doing and how my adventures in The Outer Hebrides were and make sure that everything is okay with me. Even Sandra, Nicola and the rest of the fabulous hotel dream team had gone beyond the extra mile by arranging our meal times around our busy coach tour schedule that week without any trouble at all they've wanted to make sure that we all have got proper meals before we go on the excursions and after we get back to the hotel from our excursions on the coach, even they had put on a huge late evening buffet for us when we got back from a busy day in The Isle of Lewis on the last night staying there which it was brilliant. The food was absolutely outstanding and modern. All of the meals we had at the hotel were all great quality products and homemade throughout and I loved every bit of it. Every morning the staff organised a breakfast buffet for us with lots of things laid out in a beautiful way with all of the cooked items on one side while hot porridge, cereals, fruit salad and yoghurts, fruit juices and milk on the other side. The Stornoway black pudding, the back bacon rashers and beef and pork sausages were absolutely the best I've ever tasted in my entire life that I had it every day. I love homemade porridge, fruit salad and honey nut flakes cereal. Two evenings during our stay, we had two fabulous three-course dinners with three choices in each course that my granny and I had fully enjoyed. The two three-course dinners were absolutely delicious in a very special Hebrides homemade way. My favourite dishes were roast beef, Sticky Toffee Pudding, North Atlantic fish pie and the Black pudding and ham hock terrine. It is absolutely the best Sticky Toffee Pudding I've ever tasted. On the last night, the hotel staff had put on a lovely late-night buffet for us when we had returned from the Isle Of Lewis with a very great choice of dishes inspired from other countries including Mexico, Italy, India and Thailand which it's was brilliant, especially the Red Thai Beef Curry and The Chicken Korma curry, outstanding. Brilliant Customer Service all-round from start to finish with the first-class treatment of smiles, delicious food, lovely rooms, joys, love and care. I'm 100% recommend this lovely hotel if you're heading to the Outer Hebrides on your holiday this year or you're looking for a perfect place for your love ones with special needs, then The Isle Of Benbecula House Hotel is the right place for you and your love ones with special needs as long as you email directly to the hotel two weeks in advance to notify them what your child/adult needs to make sure the hotel staff are prepared to make your holiday enjoyable just like mine. If you would like to put in a special hotel request like food allergies, a special required room or anything you wish to have, the hotel is always more than happy to accommodate you with your special requirements before your holiday begins. A Big Thank You To Heidi, Sandra and Her Fabulous Team For All Of Their Hard Work To Make My Dream Outer Hebrides Coach Holiday Really Special. I'll return to this wonderful hotel someday in the future.

very disappointed. Booked on line to include a dinner and breakfast. Turns out their restaurant has…read morebeen closed and they send you nextdoor to a bar to eat. Their speciality bar also closed. They have no problem taking your money on line for something that is not available. Your money is nonrefundable. The rooms were expensive. You can't turn your heating on in your room. You need to wait till they turn on the hotel heater at night. NO elevator. You must carry luggage upstairs.

We were at the restaurant. Service was great. Meal was average. Think there are better places in…read morethe area.

This hotel is right in the heart of Castlebay on the Isle of Barra. The views are absolutely…read morespectacular. If you are staying here I highly (really demandingly) recommend you get a bay view room. I had my window open the whole time to let the fresh sea air in. Also if you call ahead and make arrangements they will accommodate your pet with a minor cleaning fee. Brando, my big spotted dog, felt right at home in the Castlebay Hotel. I think by the time we left the Isle of Barra he may have been the most popular tourist that weekend. The customer service is outstanding and very nice and helpful, but to be honest everybody on Barra seemed very nice and helpful. The first evening I came in on the Ferry, which was unfortunately delayed substantially due to fog. I had inquired about a place to get food at 9:30pm in this small town and lady at the front desk was very apologetic that all the restaurants were closed at 9. But, she volunteered to make me a sandwich from what was available in the kitchen!! What a sweetheart, and I was starving. Also, it was a good thing I ate because I don't think I was prepared for the nightlife of Castlebay! The room is nothing fancy per-say, but the views more than make up for it. The bed is very comfortable and had a tartan headboard. The place was very clean and Wifi is complimentary. I really have no complaints. Next door at the Castlebay Bar was live music and a packed house. I don't think I have taken that many Jager Bombs since college. There was a local band playing called the Vatersay Boys that brought the house down. The detached bar is owned by the hotel too, but they were wise to separate it from the sleeping quarters. The sounds of bagpipes and accordions, I imagine, are not the easiest things to sleep through. Somehow I managed to wake up early every morning after being out with the fabulous people on the island. I am going to say it was the fresh air of the ocean coming in my window, along with breakfast at the hotel that got me going in the morning. It was a good spread of cereals, fruit, yogurt, toast and a variety of hot plates as well. My favourite was the decent French pressed coffee. Don't be surprised if the person who checks you in is your waitress the following day or the maid is your bartender, that is part of the gloriousness that makes this Isle and hotel so fabulous.

A fine pub with grand views overlooking the bay itself. Pool table and refreshments available…read more Drinks including Carlsberg, whisky, vodka, gin etc etc Have a look yourself and enjoy your day. :-)

Lovely hotel and lovely people. I really enjoyed my few days here where the food was magnificent…read moreand the atmosphere was truly welcoming and lovely. Thanks also to Brian for driving me around the island - this has to be the best place to stay by a long margin.

We had dinner here in June 2023. They have a beautiful, elegant but relaxing atmosphere. The staff…read morewas wonderful. My husband had the venison, it was delicious and really tender. I had fish which was cooked perfectly. After dinner we went for a walk by the water, accompanied by a very independent kitty. Our server gave us a ride into Portree, a top notch memorable evening

Outstanding amenities phenomenal staff couldn't recommend more highly dining was tops along with…read moreeverything else

The service, staff and entire team were so pleasant and very accommodating long story our room…read morewasn't ready and had to stay in a smaller one which they comp of course and discounted our stay due to the error. We were there for leisure and were pretty laid back unlike the other guests that were out right rude. Such a peace full of and beautiful hotel. Amenities were great add ons. Food was good and breakfast was included which was very nice

Great hotel in Portree / Isle of Skye. Spacious rooms, modern with great customer service…read more Very easy check-in and helpful staff. Excellent breakfast, included with our stay. The rooms are quite modern and very clean with comfortable beds. Easy walking distance (5-10 minutes) to the center of town and great launch point for so many adventures around Portree / Isle of Skye.

I did not stay at the hotel, only had the food. The food lacks much flavor and portions were very…read moresmall for the price. I had 6 scallops on my plate, and 3 of the 6 were actually larger scallops cut in half. So I actually had 3 sea scallops. By daughter and husband had the beef blade with no more than 2-3 oz of beef, and much of it grisly fat. The cabbage side was delicious. We all walked away hungry and went for more food at our hotel. We are not large people, these were just very small portions. Stay away

Review is for the Antlers restaurant in the first floor. Portree is a small town with lots of…read morevisitors so we were not able to get a reservation the day before. During lunch the next day we tried walking in and they had tables available so we felt lucky to try one of the higher reviewed dining establishments in Portree. Interior is larger than it seems with lots of dark wood furnishings and details, giving it a worn in but welcoming look. Staff was excellent and they thoughtfully took our order and the food came quickly. Battered haddock roll: this was stacked so high I'm not sure how you would normally eat it. I ended up turning it into two open-face sandwiches and giving half to the wife and kids. This one tasted the best but the roll was quite heavy and not enough salad and lettuce to balance it all out. Caesar Salad: we needed something "clean" to help all the heavy food we were eating and we ordered this with dressing in the side. Odd thing to bring it up, but way too much croutons, ham, and cheese and we would have been happier with more greens. Kids cheese burger and chips: I had a bite and the venison burger was bland and not seasoned well. The chips were good and I think we were in the mood for them because we ordered more as a side after trying some.

Ideal setting, fantastic food, very nice staff who seemed to really enjoy their job. Great…read moreexperience. Highly recommend (over anywhere in Portree) Had the Talisker coffee, soup of the day, chicken shish with fresh veggies (daily special for 16 pounds).

We stopped in after our Talisker tour as their restaurant was closed for the holiday. I immediately…read moreloved the cozy vibe of the place! The waitress and bartender were super friendly - she advised us that the table we had chosen was dog height and since they allow dogs, we should be careful of our food being nicked! I ordered the soup, which I believe was butternut squash. It was not unpleasantly salty, as though it had fish sauce in it. Very interesting. My husband had the Highland Rump roast and it was perfectly cooked. Unfortunately they were out of Guinness at the time.