Feels a little weird reviewing a funeral home but they were so good that I feel the need. The need…read moreto shout. The need to Yelp about this place. Came here for my wife's aunt's visitation. The staff was amazing. As people brought things, stands just magically appeared and the item was placed on it. It didn't matter if it was a vase of flowers, potted plant, art work or something else. The staff just magically had it placed on a stand within seconds. The kitchen lounge for the family was spacious. There were two wakes going on at the same time and there was plenty of room for both families to come and relax for a bit. One of the best part was the delicious home made cookies. Oh so yummy. If you need a place like this and their services in the future, you can not go wrong if you picked them. Just know that you'll be well taken care of as you lay there and you family will have a comfortable place to chat, relax, and have a good time remembering all the great movements of your life.

Buyer beware! The funeral was handled well, my husband looked good, the representative was…read moresensitive and very helpful. It was my husbands wishes to donate his body to the medical school in Iowa City. The transfer was handled well but it is understood that after 18 months the cremains are returned for internment. The internment was included in the burial contract but upon the return it was stated that to much time had passed to honor the burial request. I asked if there would be a refund and he said no. I contacted the cemetery and paid the four hundred to have the ashes buried. If that wasn't enough In the process of ordering a headstone I looked at his obituary online and realized his picture had been replaced by a curly haired female. They promptly removed the obit but no apology extended at all. I hope this helps someone avoid such disgraceful service!!! I will check to see if this review remains on Yelp.

Beware these people are jerks (to keep my language clean). Bad communication and if they want to…read morecommunicate with you its condecending and anything you ask will be a problem. We sat in the showroom for over 20 minutes and no one even acknowledged us, and we were the only ones there, and this was our 3rd visit. They did not get the shepards hole put into the foundation when the foundation was poured, so they said they would drill it, well that did not happen either. Now they want $30 additional to drill a hole and will not do that until its paid upfront. Designwise with the stone, all the type is overly large on this small stone. And when I wanted the kerning of the Last name letters adjusted, since I am a graphic designer I am sensitive to this, I was treated like I was crazy. Go somewhere else people, hopefully at least you will find better customer service.

Black Hawk Memorial Company has a great online presence. Very helpful.read more

We recently had a very old walnut tree & stump removed by Owens. Some acquaintances of ours had…read morehighly recommended him. Owens come out to see the tree the same day we called and gave us a very fair price to do the job. The team of 4 were on time, friendly and professional. They have all of the professional equipment that you would expect and the clean up was beyond our expectations. They also put down soil and grass seed after the stump was removed. We plan to hire again and would definitely recommend!

Called this service because I thought they would clean out my ash pit …read more When he came he was professional seemed knowledgeable. Talked showed pictures of his work and also of he new building he was proud for about 15 min. He went on the roof took two min, looked up into the fireplace and then reported I didn't need any thing every looked great. He had two recommendations that could be done sometime or not at all. I was some what surprised that he said didn't need any as I thought he would be cleaning my ash pit , maybe I didn't explain what I wanted very well. He gave me my bill for just coming 22 miles and looking things over 20 min tops and charge 160.50 for the service call and had to do nothing ,but a lot of talking about himself and his business and ones he use to run. Would not call this service again , feel like I was taken advantage of.

Our father recently passed and he had chosen Richardson Funeral for his services. We were very…read morepleased with all the services they provided. Not having had experience arranging for a funeral (fortunately) I didn't realize all the little (and big) details that would need to be taken care of but they are such professionals that they were way ahead of us. We want to thank Paul, Mike, Steve & Emily for their excellent work and support of our family during a very difficult time.

My father passed away 6 weeks ago and everybody was great until my father was buried and they were…read morepaid. Then, they didn't care anymore. We had several problems, most of which were not taken care of

The services requested were beautiful and very well done. Such a peaceful and high quality,…read morewonderful place for her kindness and giving body to rest while her soul finds just the right place in heaven to watch over us and guide us with her love and care. thank you mom for the numerous wonderful things you have done for me and our family, I would pick you for my mom 1000 times, Things weren't always perfect, but they were good enough, and we learned from it all. God bless you mom....and dad. We will always love you very much!!!

They cremated my wretched excuse of a father. In doing so, they have done a great service to…read morehumanity. The world is safer, brighter, and happier with him gone.

Tuck's services are less than adequate. Lawn cutting is sloppy and grass clippings are not removed…read morefrom lawn when cutting leaving burnout and additional damage to the lawn. Winter cleanup was not completed as to agreed upon cleanup terms, hours worked were inflated and additional non agreed upon charges were incurred. Mulch was quoted for full yard and then multiple trees were not mulched. When we asked him to redo the work he did not do and discuss the hours worked- he threatened legal action for payment. Unfortunately, communication and appropriate billing are not a strong suit. I would guarantee you review multiple times with him what work you want done and do not enter contract for per hour worked.

I am sure they are very nice and do good quality work, but something disturbing happened. They…read morecancelled an appt with me but only *after* I let them know they could come earlier if they wanted. They cancelled 35-40 minutes before the appointment time. But I only heard about it b/c I texted them first. I was then lectured in his next text that life happens and emergencies occur. Of course it does. Garrett is about 26 yrs old I think & I am more than 2x his age. Yes, I know life happens. But his job as a professional was to call me or text me immediately when he knew he could not make our agreed-upon appointment today. But he's young so I suggest you give him a chance. I do think he means well & I wish him and his family good luck.

We had a sewer backup and Cooley's responded quickly. From the friendly receptionist to the…read moreknowledgeable technicians, we were extremely pleased. I'd call them again in a heartbeat.

Fantastic Company!!!! I can't say enough about the costumer service. The receptionist is always…read moresuper pleasant to talk to. The two young men that came to crush the septic at my demo property could not have been more professional. They were prompt, polite and extremely knowledgeful. I would recommend Cooley's for any of the many services they offer. I know I'll be utilizing them for my roll off dumpster needs on my demo project.

The two men from Cedar Valley Electric that came to our home were professional, hard working, and…read morewent above and beyond to try and fix our electrical problems. They spent the time needed to think things through and problem solve unlike some companies that would say to buy new. We appreciated their kindness and thinking outside the box.

Called to have an electrician come out to do some electrical work on my new house, said they would…read morecall back within an hour after lunch. It's now been 2 weeks and still haven't heard back. Took my business else where.