I had a very unique situation with our Ohana Volvo XC70. It only came with one key, no spare, and a…read morecouple of problems. My main concern was making a duplicate key for peace of mind. Unfortunately, Volvo (like many European cars) has created an overly complicated system of acquiring a duplicate key. For 3 reasons: 1 there is no Volvo dealership on the Big Island, 2 keys are extremely expensive, and 3 they are complicated to duplicate. I called a few good locksmiths on the Big Island and both veered away from the problem explaining to me the complications of owning a Volvo. I finally ventured into a well-established Locksmith as my last resort and their guidance led me to contact ALI'I LOCK and KEY. I was told if anyone on this island would consider my request it would be Mr. DuFour. Having been prewarned about my Volvo conundrum, I called Mr. DuFour explaining thoroughly my situation and that I would accept my losses if it didn't work. Mr. DuFour took the challenge full-on and within an hour, he had created a duplicate "dummy" key and further educated me on the next steps in order to program a couple of new keys-fobs. The fact that I have a "dummy" key to unlock the car in case I locked myself out is priceless. The fact that I have to still deal with Volvo, well that's another story. In the meantime, if you are looking for someone who would consider a "challenge" that is worth every "lucky" penny, well it's worth every cent and in the long run, it makes common sense too. ALI'I LOCK and KEY is uniquely busy within their craft and is a very well-respected Locksmith with an impressive curriculum vitae. Mahalo, Sir.

We had an emergency with one of our friends and guests locking their billfold in our small hotel…read moresafe. Jeremy was OUTSTANDING. He arriveed after normal business hours, was prompt, knowledgeable, and efficient. For any of our needs in the future, we will definitely call for Jeremy. Mahalo 'nui loa, JP

Poppy is very efficient and friendly. Solved my key situation very quickly within a few hours of…read morecalling. I highly recommend Hilo Locksmith. Am sharing this business with my friend and family network here in Hilo and will always go to Hilo Locksmith for any lock/key needs!

My daughter is a UH-Hilo student and accidentally locked herself out of her car. Her car was still…read morerunning and her cellphone was also locked in her car. She borrowed someone else's cellphone to call Grandma but couldn't reach her. Then, she called her dad (Me) in Honolulu (on a different island). I sensed her distress in her frantic voice telling me what happened. I called and reached "Poppy" who was understanding and promised that she could reach my daughter in 15 minutes. Poppy is a life saver. Anyone who was ever locked out of their car or home knows how distressing it is. Mahalo Poppy from a grateful father!

We have an almost 50 yr old lockset that wasn't working and contacted Alex at Kona Locksmith. He…read morereplied to my email right away and asked for photos. Rod came out the next morning and was able to scavenge parts from a lockset they had saved and repair ours. It works better than ever. Amazing service from start to finish. Highly recommended.

Great quick service! I needed to replace a remote car key. They cut the key and programmed it…read more Works perfectly!

What a great experience to use this fabulous service. My Chrysler key had gone missing, and I…read moredidn't have a spare. Chris at Ka'u Locksmith Services to the rescue. I had called the Chrysler Dealership and they wanted close to $800, AND it would take weeks to get one!!! Chris had a fob and came quickly to my house, programmed it, all for $225.13 . Chris was sooo nice, knowledgeable, prompt, courteous and if I could give 10 stars, I would. I am so thankful for his excellent service. Chris lives in Ocean View, but is in Kona daily during the week, so he is available to help you.

Chris is amazing!!!! Came down asap to get me a new key and even fixed an extra one I had! Super…read morepersonable, professional and cool. Definitely recommend!!! 808-785-4978

Lotus Locksmith was fantastic! He was prompt, professional, and went above and beyond in his job &…read morereally helped us in such a dire moment. I am absolutely delighted and would recommend Lotus Locksmith to anyone needing the service!

Wasted my time waiting for these idiots to call back, then they got an attitude when I called them…read moreout on it. Find someone more professional

Called them on a Sunday morning (Mothers Day and they still answered) and was able to get…read moreknowledgeable answers and recommendations over the phone. Very helpful and kind!

Dude answers his phone sounding polite. I start telling him that my car just locked itself on me…read morewhile running at the grocery store parking lot and he cuts me off and super rudely says yes "Yeah I'm busy right right now over at such and such unlocking somebodies car how about you call somebody else." And hangs up on me. Whoa sorry guy. My mistake for calling the locksmith. Guy like a total pr**k

Highly highly recommend. A family business, reliable, very professional and communicative.read more

For the second time Douglas came to my rescue within 2 hours of my calling him. He replaced my…read morebroken mailbox lock in under 30 minutes. Affordable, professional and reliable.

Came all the way down to Kalapana to open my Jeep after I had called five other locksmiths who were…read moreunavailable/not wanting to come. Great price too. Mahalo Braddah!

Great service, quick response, fair pricing!!! Family owned and operated. I felt like they treated…read moreme as family!