UPDATE: Nothing bad to say just, cannot get over how above and beyond this shop will go for you…read more Took my truck in for an oil change yesterday and they took amazing car of me. The mechanic, Shane, was incredibly thorough and the fact that I know I can trust that the things they tell me I need are actually needed instead of just trying to make a buck off me is the best part. They will also give me a heads up of things I need in the future so I can financially plan for it. Even the car cleaner is wonderful. He went above and beyond and cleaned the inside of my passenger window because soil oil spray has gotten into the window well and I hadn't had a chance to clean it yet. I've been taking my 2019 Suburban and my previous 2009 Silverado to Stop N Go for probably more than 10 years. Shane, Matt and Todd always make sure they take the best care of me. I recently moved 2+ hours away but still take my Suburban to them for my regular maintenance because I trust their knowledge, skill and honesty the most that I couldn't imagine putting my truck in someone elses care. Thanks for always taking care of me and making sure I'm safe, as well as always making me feel like family rather than just a customer. It's comforting to not have to worry and be able to trust in a world full of worry and distrust!

I had a warning light for transmission service so when I Googled the warning it said transmission…read moreservice was required and a likely cause was a pressure sensor . I called Stop N Go to set up an appointment and was told the fee would be $140 and we would go from there . When they called back to tell us the status of their findings they also included other error codes that popped up when they plugged in the diagnostic tool . Long story short it would be over $1,000 including tax to address their findings and they offered no guarantee that this was the answer to the problem . I asked for a breakdown of their cost and I found the cost of the OEM sensor was inflated from $150 to $350 and of course another $180 labour to change it . Their cost to change the transmission fluid was $330 over the phone but $270 when I asked for the costs in print . The cost is $149 to flush and change the transmission fluid at Speedy . The $140 diagnostic fee went form $140 to $189 to tell me exactly what I learned on the internet before I brought it in . They also claimed it took them two hours of shop time to diagnose this as well . They had the car for a total of two hours from the time we dropped it off and I do not believe it was worked on for two hours . They did make a show to pull it down from the hoist when we came to pick it up . We gave the job to Speedy and they did the complete job with a new OEM pressure sensor the same day for $470 . So at the end of the day I saved over $600 with Speedy .Im also out $213.53 ($189 plus tax) to realize "Stop N Go" are a "No Go" . Beware , these guys tried to take advantage of us and I am sure they will do it to you too . The only good thing about this is I can warn you here .

The service advisor is a tool, dismissive condescending and rebuttals every question you have…read more Doesn't listen, no thought process, he's too busy searching his little mind for an answer. Out of 3 questions two answers were bullshit. this is our second and last Macan, I prefer switching brands then going back to this dealer.

I bought my Cayenne from this dealership the first week they officially opened. It's a beautiful…read morelocation, everything is brand new, every detail of the Porsche brand is tended to. A high end car dealership like this can be intimidating, but my interaction with everyone at the dealership couldn't have been better. From my first visit to check out the car, through to delivery the Sales Executive I worked with, Ajeet, didn't make me feel rushed at all exploring the car, test driving one of their demos, and asking a million questions. I also interacted with Hans who is their Sales Director, and Francesco the General Manager. If you've ever seen that Porsche commercial of the little kid at the dealership "there's the moment you know you want one, there's the moment you first own one, and for the truly afflicted, there's the decade or two that passes in between." - that was definitely me, and the last thing you want after a waiting a couple of decades to purchase one of these fine machines is a horrible buying experience, these guys couldn't have been better. Even though it's a trek from downtown where I live I'll be servicing my car here as well, I hope the experience of working with them continues as it has. I highly recommend researching and making your Porsche dreams come true here.

Jim Walton was a pleasure to interact with. Very professional in his approach and never made…read moreunrealistic promises. The issue I had was a noise coming from the brakes when I first depressed the pedal. A full service on the brakes solved the issue and he also provided a summary of what was done and discussed including a video in the digital report online of an anomaly that was observed I'm very pleased with their thoroughness and the cost was around what was expected for a professional service

I'd taken my car here for years and loved it, then had a few bad experiences during the pandemic --…read moreleft my car for scheduled service that was not followed up on in a timely manner, follow-up work not done, no information given on repair timelines, etc. So since then I have taken my care to the dealership. I thought it might be the pandemic and it might be time to give them another chance. Boy do I regret it. I made an appointment weeks in advance for an early morning and put both online and with the lady on the phone that the a/c was not working -- the air blows but it doesn't get cold. Brought my car in on time. The person at the desk told me they couldn't say when it would be looked at as they "only have two a/c techs." Went for a local appointment and walked by Eccles 2 hours later -- my car was still in the same spot I left it. Went home, called four hours after I'd left my car there for an update as I hadn't heard anything. They hadn't looked at it yet and didn't know "where it is in the lineup." ??? Isn't the point of having a 9:30 appointment that it is in the 9:30 slot? Isn't that what anyone would expect for an appointment anywhere? Would anyone who works at Eccles be ok with this themselves -- dinner reservations, dentists, doctors, haircuts, anything? You show up at 9:30, hang around until 1:30, ask them when you'll be seen and they tell you they don't know where you are in the lineup? No. I told them in that case I would come pick up my car and take it to the dealership. Did so. Got there and got my keys and the lady said, "I'm sorry, I was hoping I could get it looked at today, but we only have two a/c techs." WHY ON EARTH ARE YOU OFFERING A SERVICE THAT YOU CAN'T DO? If you can't do it, don't make us go through the effort of time off work to bring it in only for you to hold the car hostage because you aren't actually able to fill the service that day. How long would it have been sitting in that lot, waiting just for someone to look at it and figure out what's wrong? Never again. Never ever ever taking a car of mine to Eccles ever again.

I had an unpleasant experience in booking an appointment with Grace. She could really use some…read moretraining in customer service- this was the opposite of being helpful, and really this is an expensive option for calling a random business off the street (versus taking your car to a dealership), you would think they would put a bit more emphasis on being customer service oriented. I can not wait around for a 4 hour appointment on-site, rather than just taking my car for drop off at the dealership. Appointment availability was not great. It would probably be better if they could offer shorter appointment lengths and online booking so you could fit it into your calendar (if yours is a busy one like mine). Oh well, too bad it didn't work out but it is not worth the effort of trying to email back and forth fitting a 4 hour appointment with no guarantee of service like a dealership, for the same price.

Called on a Friday during a long weekend they got me booked for the next day ..Showed up on time I…read morewas very nervous and didn't really trust anyone with my brand new set of super expensive custom wheels for a collector edition Porsche 911 they did an excellent job and were very friendly I would recommend calling them to do any tire service 100% than go to a shop they drove out to where my car was stored EXCELLENT Service and very polite and patient even with me being a little bit of a OCD Pain in the ass

Friendly & Fast! I've been using their service for 4+ years. Zero complaints…read more ..............................................................................................................................

I'm coming here every year before winter past few years now , all the guys are really friendly and…read morefast. I really do recommend this location