Timely, professional and good value for your money !!!…read more My family have been going there for 20 years !!!

Ken Hong and his team are always on top of their game…read more I've been bringing in our family cars for over 15 years and rarely have I been disappointed. That said, Ken always works for his customers satisfaction. I had found Ken and his team to be hard working, honest & trustworthy - a rarity in this business. If I need help with my car Ken makes time. Thank you guys for all the years of great service, you have no idea how much it's appreciated! Christian & Judy Burlington Ontario

Ok.......I was at the Harvester Location for an oil change. It was on a coupon at a great price…read more $48.97 ($54.34 tax in). There system that sends you a report is good. They suggested an air filter change as it was dirty. I said go ahead. Should have priced it first but that is my issue. Upon picking up the vehicle the total was now $171.29!! That means the air filter and labour to install was $102.61! I was a but shocked at the time but paid the bill. After researching online with prices I called them back to report my displeasure with the amount. They were not impressed and simply claimed that it was normal amount for what they did.

I took my car in for repair, they were fast, and very helpful…read more They walked me through what was wrong and even had a free loaner car for the day. The special touch was the thank you card, just made my day. Would highly recommend SWC Auto.

asked for an alignment but was told had to replace ball joints and more costing $3,900.00, very…read moredisapointed in the business!!!

BEWARE!!!! These guys are crooks- they start off with a…read morereasonable estimate, then comes the upselling and other "Found" problems the day after the vehicle was promised. The final price is 2x the estimate! Go ANYWHERE else!

I have been going here for 28 years and I can't imagine going anywhere else. Family owned, honest,…read moregreat work and pricing.

I've been coming here for a few years and the service has been nothing short of amazing. The family…read morerun business is very fair, kind, honest, efficient and knowledgeable! The first time I brought my car in was because my engine was failing and the previous shop just wanted to change the oil pump even though I knew it was complete engine failure, but they refused to drop the oil pan even though I had asked them many times to check there first as was suggested by many on the car forums. That's when my brother suggested I try Mountainside Auto as he had been going there for years and was very pleased, so I got my car towed immediately there. Luckily I brought it to these guys, they dropped the oil pan immediately and diagnosed engine failure. Not only has my car been running flawlessly with the new engine, but they also secured as much as they could from my lubrico warranty to help pay for the bill! If you are having doubts about your current mechanic, I highly suggest you bring it to Mountainside Auto. You will not be disappointed!!! I will never go to another mechanic! Thanks Mountainside Auto!

Awesome, awesome service!…read more I just moved to Burlington and needed a mechanic asap. I called around 3pm, left a message, and received a call back within 5 minutes. Wayne sensed the urgency of my situation, (my brakes were shot,) and told me to bring my truck first thing in the morning. The next morning, they took my truck and told me it would be approx 2 hours. I was planning to wait there but they offered to drive me to the Tim Hortons up the street to wait! Awesome! About an hour later, Wayne calls saying he took a look in the back and that those brakes were done too... (I wasn't surprised,) he gave me an estimate and said it would be a bit longer because of the added work but that he had 2 guys on the job for me... I told him to go ahead with the back breaks. Two and a half hours later, he comes to pick me up, with new brakes at a totally fair price. I was even able to get to my early afternoon appointment! Seriously...the service, accommodation, and price was fantastic. I found my new mechanic. Highly recommend!!

Great guys, honest and fair. When I got my wheel bearings done here, the job ended up taking much…read morelonger than expected, because they were in such bad condition. Wayne didn't charge a penny over his estimate (which was a good $200 cheaper than the dealership), even though it took 5 times the amount of labour quoted. I have been back several times, and they have been great every time!

Terrible service didn't fix issues. I do not recommend anyone to have their vehicle serviced here.read more

Gary and his staff are totally awesome. My fiancee and I have been using Gary's shop for two years…read moreand I have nothing but great things to say about his work. I bought a car through Gary on a very tight budget and expected to get six months' use out of it. That was a year and a half ago. Feel free to shop around the dealers and other Oakville shops, but you will most definitely find yourself back at Gary's. I gave him five stars but I'd give him 10 if that was an option. Top-notch service, integrity, and responsiveness.

I've been going to Future Trends for the past few years after seeing so many great reviews and…read morerecommendations on a Facebook Group called Burlington Together and I'm so glad I listened. Where other mechanics might otherwise upsell you or commit you to extra work, I've actually had several instances where they've come back and given me the facts to help make a decision on how to proceed after a diagnostic and often they've even been honest about work that can be deferred or omitted completely. Don't really see that much, in my experience. No sticker shock either, the service fees also felt proportional and reasonable or well within their estimates, if not lower than estimated. Finally, I've dealt with the same receptionist there since we switched over and I've always felt she was professional and knowledgeable. Maybe not overly bubbly or sweet or anything, but why would that be a deal-breaker to the point that you would stop going to a unicorn mechanic? This is referring to a previous review complaining about the receptionist, but praising Dan the the shop. My guess is you'll end up back there within the year. I don't tend to pay much attention to reviews from people who only go on these pages to complain, and out of your 30 reviews they 28 of them have been 1s or 2s out of 5. That's not feedback that's entitlement.

This post is about the receptionist, Jenn. She has to be the nastiest receptionist I have ever…read moredealt with. She acts like she is doing you a favor by allowing you to speak to her. I have been taking my cars to Dan over the years, maybe since he began his business. This woman will talk down to you over the phone or not even look at you when you are in the shop. She thinks she is getting one over on you by using language that only most mechanics will understand, but what she is really doing is losing good customers for Dan. I will never go back to Future Trends because of Jenn; it's too bad because Dan is a good person.

Excellent work for a reasonable price. Went the extra mile to do a rush job and do it perfectly…read more Friendly service. I highly recommend this excellent independent business.

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